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- Olympia, WA
Century Communities Reviews in Olympia, WA
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What Olympia Homeowners Have to Say About Century Communities.
Read all 15 verified reviews from homeowners that built a new home with Century Communities in the Olympia area. Olympia homeowners have rated Century Communities an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Century Communities's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Century Communities in Olympia Area
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Customer Reviews
My dream come true~
- Nancy I.
- Verified HomeBuyer
- December 10, 2019
- Lacey, WA
So pleased with the design, location, construction, staff, construction workers, and timing. Still waiting for my fairy godmother to show, but I expect her any day now.
Century Communities responded:
Hello Nancy,
Great to hear that all of the above has made your dream come true. Even your fairy god mother will love it. ;)
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Century Communities - A wonderful home!
- Anonymous
- Verified HomeBuyer
- December 03, 2019
- Tumwater, WA
A wonderful home!
Century Communities responded:
Cheers!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Just glad to be here. I made a good choice in buying a Century Communities home.
- Curtis M.
- Verified HomeBuyer
- March 31, 2020
- Lacey, WA
Get yourself a good real estate agent. Make sure that he or she gives you their undivided attention during the home buying experience. Communicate with the ladies in the sales center; they are very helpful.
Century Communities responded:
Thank you for sharing Curtis. The home buying experience has so many moving parts and you're correct. Staying engaged is helpful and Century being proactive with our communication makes a wonderful experience.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Best builder ever encountered
- Joseph G.
- Verified HomeBuyer
- March 25, 2020
- Lacey, WA
From start to finish, the builder and staff worked with us to ensure our satisfaction. We would buy this home all over again.
Century Communities responded:
Joseph- It's wonderful to hear about how the team helped make this such a positive memorable experience. We are so happy you're happy with your home. Enjoy.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Good home builder
- Bat-sheva S.
- Verified HomeBuyer
- April 16, 2020
- Tumwater, WA
Had very positive experience with home builder.
Century Communities responded:
We are glad you had a positive experience and you shared.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Excellent service!
- Anonymous
- Verified HomeBuyer
- July 10, 2020
- Tumwater, WA
Century Communities provide quality work and materials and respond well to warranty claims. Would definitely recommend and buy another home from them!
Century Communities responded:
Thank you for sharing.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Landscape
- Mark H.
- Verified HomeBuyer
- July 16, 2019
- Lacey, WA
Scott and Heather have been great, the only issue that we are having is with the landscape and the weeds in the preserve. Plants died quickly as with the grass.
Century Communities responded:
Thanks for letting us know, Mark. We understand Heather has reached out already to address your concerns and communicate with other homeowners having similar issues. It's feedback like yours that helps us improve. Many thanks.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Nice neighborhood
- Victor .
- Verified HomeBuyer
- July 02, 2020
- Tumwater, WA
Nice area
Century Communities responded:
Wonderful to hear Victor.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Speed of building when trying to get back on track after COVID shutdown
- Dennis ..
- Verified HomeBuyer
- December 02, 2020
- Olympia, WA
Overall we are happy with our house though there are a few issues we wish had gone differently. We assume COVID changed a few things about the response to issues that we raised but eventually these have been worked out more or less to our satisfaction.
Century Communities responded:
John-thank you for your candid response. We also appreciate your understanding during this epidemic.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Not a bad area for a house
- Anonymous
- Verified HomeBuyer
- July 28, 2020
- Lacey, WA
Well to be honest, this is my second brand new house, and I wish I can have some of the things I have in the other one. Some of the materials are cheap, can’t say is bad constructed no issues there. Now for the flooring, cabinet, toilets, faucets (kitchen and bathroom) can be way better for the price we paid, not even included a ceiling fan, everything has to be an upgrade than when they come up a lot in price, the lots are so small that literally I can see my neighbors and talk to them and the way the do our back that is looking to the neighbors, no privacy there at all. Houses are very ...
Century Communities responded:
Thank you for your feed back. We will forward your experience on to the right departments. We're glad you are overall happy with your home.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 5
Materials used are not good quality
- Anonymous
- Verified HomeBuyer
- December 11, 2019
- Tumwater, WA
Make sure to check kitchen counters, cabinets before and after purchase.
Century Communities responded:
Thank you for your feedback.
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 4
Century Communities - I got several problem badly.
- Duk .
- Verified HomeBuyer
- June 02, 2020
- Lacey, WA
I got several problem badly. Septic pump broken and flood to front yard. Water leaking from ceiling but can't find the reason.
Century Communities responded:
Duk- please fill out a warranty request at www.centurycommunities.com. We have already forwarded this to the division as soon as we received it.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Super disappointed with the follow through on the issues that the house has
- Rana L.
- Verified HomeBuyer
- December 12, 2019
- Tumwater, WA
Upon moving in, we noticed multiple sections of flooring in both downstairs kitchen and upstairs bathrooms were faulty. We contacted them and they brought glue! To fix it. As one imagines this was not the right solution. So I then went through the website and requested for these issues to be fixed. They came and looked and said it would be, and never followed back. I then contacted them again and was told someone would call and schedule it and we still have not heard back. Also upstairs bedroom flooring has a major drop in the floor and that issue is still unresolved. After talking to other ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Not the happiest camper
- Ryan .
- Verified HomeBuyer
- July 28, 2020
- Lacey, WA
Love the neighborhood, just not the customer service or lack thereof. Covid can only be an excuse for so long. We couldn’t do an in person walkthrough due to covid, those items still haven’t been fixed. We’ve submitted over 30 other issues and no one has reached us regarding anything. A leaky roof, window, and wall happened when we first moved in which caused my baby to be room less for weeks. Three months in and no responses to warranty issues has me severely concerned on the trustworthyness of this company. They advertise a private lake access however there is no fence so public comes in ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Very dissatisfied with the follow up. You moved us in fast and Kristine was great but I have emailed the QC person and went online for warranty issues and have received no response. The PM new about most of these issues the day he gave us our keys
- Larry H.
- Verified HomeBuyer
- January 07, 2020
- Tumwater, WA
Do not recommend this builder/neighborhood
Century Communities responded:
Larry-
Spoke with the team. They have informed me they have made contact with you and are scheduled to meet with you 2-12-20
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
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