Del Webb Reviews

As a new resident of Sun City Mesquite I'm enjoying a wonderful retirement lifestyle. My home reflects the quality of expert design and superior construction. It's perfection is evident in the brands of materials and workmanship. Having owned a Pulte home previously in Las Vegas for over 20 years, I'm looking forward to a new milestone of equal pleasure living in this home as well.

Our experience was excellent from the sales process with Lisa as well as choosing the extras and the entire building process. After we closed both William and Lisa were helpful in addressing the various odds and ends you discover once you occupy the house. We have built and renovated a number of homes and we feel the value and experience we had at Del Webb was excellent. The value for the money is well worth it. It’s very important to note that William and Lisa were there to help AFTER we closed and they always followed through. That’s critical. However, we did find the HOA were lacking in their response to our multiple inquiries on a single item. They do not, in our opinion, live up to Del Webb standards on customer service. ... More

..nice finish out and good value ....

Everything was great. Luis and Ben have been a tremendous help to me, whenever I had a question or needed any advice. Michelle, was a real help at closing, as well. Contractors that have been here for minor repairs all have been courteous, timely and experienced. Having only been here about a month, so far very happy.

Lester knows what the house should be and he does not let it go if it is not. There is only quality nothing else. The closing was seem less. No issues at all. Customer service, other companies need to take lessons from this team. They are the standard and the bar is extremely high.

The sales personel were very friendly and helpful in selecting my home. Working with Lauren in the design center was super. Kyle and David were instrumental in getting through the finance portion, thus making closing seem like a piece of cake. The construction manager, Dennis, kept me informed throughout the construction of my home. The quality of the materials Del Webb uses ranks up top. Thanks to everyone who made my home buying a wonderful experience.

The sales office, specifically Cindy, tirelessly met with me a number of times, answered all my questions and helped me navigate through all the steps as well as the paperwork involved. Tim from Pulte met with me to explain in detail the construction of my condo and Joe explained everything at the “walk through” of my unit. All of the staff is and was extremely helpful. I’m very happy in my new home.

Right from the beginning with our Sales Representative, Art through both our Construction Managers, Jason & Jerry, it was a pleasure having our new home built by Del Webb/Pulte! Everyone was very professional and corrected issues or provided solutions to issues. Thank you for making the process of buying a new construction house easy!

Buying a new house is not at ease task…But having a team that is ready to help You by providing guidances and knowledge trough out the whole process. Definitely I recommend this to anyone buying a home

Love my home, the only thing I would improve on is the warranty department can be pretty slow and in some cases none responsive

Entire process from Sales, Inspections to Closing was very smooth and pretty painless. Home was ready to move into on date promised which didn’t happen with a previous builder we had.

I had a wonderful experience from day one. Vicky in sales was amazing, Jimmy with finance was also amazing and answered my questions. Vicky helped me pick out the home I wanted. Hillary in design was very experienced and helped me get the options I wanted. Austin my CM was outstanding and guided me through the construction process and made sure I understood and was happy with the process. I am very satisfied with my new home and the Del Webb community at Carolina Gardens.

We can't say enough about Rob our Construction Manager over at Del Webb Grande Dunes! He was and is exceptional and a true asset to your company. From the start Rob informed us as to what to expect and when. He never disappoints. Rob is true to his word and that means alot. As far as the quality and workmanship, Pulte far exceeded our expectations. Our home is absolutely beautiful. I'm sure we will be very happy living here.

The quality of the build all comes down to the quality of the construction manager. Luckily we had a good one. The design center could have had a better selection of kitchen faucet upgrades. There were only 2. They also need to add black matte as a selection for faucets and hardware. Was a little surprised at having to bid on a lot. Just tell me the premium you want and I can decide if I want to pay it or not. The day we went in to look we were ready to buy that day but was told they hadn’t released the nexts months lots yet. We were not going to bid more than the premium asked so “luckily” our bid was accepted. If not, we probably would have walked away. Other than the bidding process, everything else was up to our standards. ... More

Our sales team lead by Lisa and our Build team lead by Nathaniel were trustworthy, professional, proficient and became like family as they guided us through this experience. What a pleasure they have been to work with!

From start to finish process was great. When we settled on our house type structural and design options were numerous to choose from. Build process was efficient and smooth, construction manager and sales rep were great on communication at every step. Closing was effortless. Overall a great experience.

The builder was just a text message away and concern was completed or addressed within 24 hours

Our construction manager Jerry was exceptional!! He made a real, positive difference in our home buying experience!!!

The buying and building has been a very easy process. The Pulte/Del Webb people we've dealt with have been awesome.

Long process, but worth it in the end.

Moving to Del Webb has been Fantastic for us !!! The sales process thru the buildout of our home went as smoothly as anyone could have hoped for. Our sales person was so very personable and so very helpful!! The design team helped create a beautiful home. Our Project Manager was in constant communication with us about our progress. We closed exactly when they said we would and were in and enjoying our new home in no time!!! The amenities speak for themselves!!! I would highly recommend anyone looking to build their forever home to visit a Del Webb Community !!

The construction manager was very thorough and kept a close watch on every phase of the process. Every week he provided us with a listing of what was completed and another list of what to expect the following week. I was on site each week and met with him many times and he showed me what was going on. When it came to final inspection, there was nothing left to do.

Great experience overall. Very satisfied with the quality of the build. Customer service experience was great starting from the sales person Sheryl to responsiveness of construction manager for taking care of minor punch list items before closing. Del Webb has a very well designed process making it very easy to be involved in all stages of the build. I am very happy with my new home.

Overall a great experience and value

Great experience. Responsive sales and construction staff.