Del Webb Reviews in Phoenix Mesa, AZ

David went above and beyond his call of duty.

My house came out beautiful. It was completed before I expected. Brian was absolutely wonderful. He was always attentive to all my questions. When something need fixing, it was completed immediately and the customer service person followed up to make sure it was done. Everything was perfect.

From the moment we started the process with Elaine Ransom our wonderful salesperson to the close with Stephen Jayme, our Construction manager, the entire experience was smooth and easy. My only suggestion is that Del Webb include the gathering room floor outlet as part of the standard package. Increase the base price if necessary. Also, don’t overcharge for additions. I think buyers will spend more on options if the prices for these additions aren’t exorbitant.

We purchased home at near completion. The construction manager David explained all that had been done and what needed to be finished. At the walkthrough he was very thorough in giving it the “white glove” test to make sure all details were taken care prior to turning the keys over to us.

After moving in we discovered some minor things that needed to be addressed. The warranty representative responded quickly to our request to have the issues resolved. They quickly visited the house to assess the issues and within a couple of days scheduled the appropriate contractors to resolve the issues.

Everyone worked hard to get the home ready and closed on time. Thanks !!!

Kind and helpful, patient knowledgeable

After deciding to retire, making the actual move was easy with Del Webb.

We had a very good experience.

Sales consultants and construction managers were great to work with. Very responsive to questions and concerns.

Elaine, David, Sarah, Cashmere, and Traci are my dream team. From start to finish they were there guiding me through the home purchase/building process. Home buying isn’t new to me; I’ve purchased nearly 20 homes over the years. But this time was so different. These people worked the processes and made it appear seamless. The handoffs were smooth and timely. That’s not to say there wasn’t a snafu; because my situation created a big one. Never the less, these players worked together and behind the scenes to assist me. We were able to pivot to a very acceptable alternative. I was/am extremely satisfied and I hope Del Webb is too. Elaine was right there from the get go with options and guidance and expertise. David was just awesome guiding me through the process and building trust and confidence in Pulte construction. Then finally orienting me to my new home and providing updates; then stepping in to me to my “now” home. Sarah and Cashmere were always checking in and expediting paperwork with reminders. Traci was the best closer ever. It was actually very enjoyable AND educational. I will be building my dream home. And I want the Pulte dream team along: Elaine, David, Sarah, Cashmere , and Traci. These people are your most accomplished ambassadors. Value their experience and expertise. Pulte had streamlined processes and good people. From my perspective they have empowered these folks to make decisions and represent the customers needs. If you haven’t done so, you should go for the Baldrige award. Yes, they were that good! ... More

We worked with very good people thru out the purchase of our new home. We had many questions involving the purchase and construction of the home. Everyone got back to us quickly with the answers. We love the house, solid construction, nicely finished.

Both are construction manager David and Customer Service Katlin were excellent in communicating with us and scheduling correction of minor construction issues (touch up paint, minor roof issues, cabinet details etc)

Overall very good experience.

We are pleased we made the decision to buy in Del Webb Festival.

Pulte's team pulled together and resolved a disaster and turned it into a wonderful experience. I bought my first Pulte home in 1979 and I would buy Pulte again but this is my forever home. I would recommend Pulte to anyone who was in the market for a new home.

Our building supervisor was great to work with

The community seems great with some really great owners. We are looking forward to becoming a part of this group.

We were a cash only purchase and we were able to get our house in 30 days. Being able to do this and be in our new home before Christmas was a great help! Our construction manager, Robby, has been very good about follow up and making sure all is well in our house.

We love our new home.

Everything went perfect from walk through to signing paper work to moving in..

This is my 1st buying a new build and what an experience, I was not coached or didn’t have help in decision making or missed things that were very important, lesson learned, but overall very happy

Our Construction Manager, Dana, was amazing!! Our Selling Agent, Aaron was also amazing!! We have been extremely impressed with the communication, quality, and attention to detail. We are looking forward to spending the rest of our lives in this great community.

Overall great experience from start to finish

Enjoyed working with the builder team.