Del Webb Reviews in Phoenix Mesa, AZ

Elaine, David, Sarah, Cashmere, and Traci are my dream team. From start to finish they were there guiding me through the home purchase/building process. Home buying isn’t new to me; I’ve purchased nearly 20 homes over the years. But this time was so different. These people worked the processes and made it appear seamless. The handoffs were smooth and timely. That’s not to say there wasn’t a snafu; because my situation created a big one. Never the less, these players worked together and behind the scenes to assist me. We were able to pivot to a very acceptable alternative. I was/am extremely satisfied and I hope Del Webb is too. Elaine was right there from the get go with options and guidance and expertise. David was just awesome guiding me through the process and building trust and confidence in Pulte construction. Then finally orienting me to my new home and providing updates; then stepping in to me to my “now” home. Sarah and Cashmere were always checking in and expediting paperwork with reminders. Traci was the best closer ever. It was actually very enjoyable AND educational. I will be building my dream home. And I want the Pulte dream team along: Elaine, David, Sarah, Cashmere , and Traci. These people are your most accomplished ambassadors. Value their experience and expertise. Pulte had streamlined processes and good people. From my perspective they have empowered these folks to make decisions and represent the customers needs. If you haven’t done so, you should go for the Baldrige award. Yes, they were that good! ... More

We worked with very good people thru out the purchase of our new home. We had many questions involving the purchase and construction of the home. Everyone got back to us quickly with the answers. We love the house, solid construction, nicely finished.

Both are construction manager David and Customer Service Katlin were excellent in communicating with us and scheduling correction of minor construction issues (touch up paint, minor roof issues, cabinet details etc)

Overall very good experience.

We are pleased we made the decision to buy in Del Webb Festival.

Pulte's team pulled together and resolved a disaster and turned it into a wonderful experience. I bought my first Pulte home in 1979 and I would buy Pulte again but this is my forever home. I would recommend Pulte to anyone who was in the market for a new home.

Our building supervisor was great to work with

The community seems great with some really great owners. We are looking forward to becoming a part of this group.

We were a cash only purchase and we were able to get our house in 30 days. Being able to do this and be in our new home before Christmas was a great help! Our construction manager, Robby, has been very good about follow up and making sure all is well in our house.

We love our new home.

Everything went perfect from walk through to signing paper work to moving in..

This is my 1st buying a new build and what an experience, I was not coached or didn’t have help in decision making or missed things that were very important, lesson learned, but overall very happy

Our Construction Manager, Dana, was amazing!! Our Selling Agent, Aaron was also amazing!! We have been extremely impressed with the communication, quality, and attention to detail. We are looking forward to spending the rest of our lives in this great community.

Overall great experience from start to finish

Enjoyed working with the builder team.

Excellent customer service and quality

This is my 3rd Pulte Home. They have a nice product. I love the floor plan and my lot is amazing. I had zero issues with this purchase even with me being an out of state buyer. I recommend Pulte Homes and Sun City Festival.

This is the required review

Del Webb/Pulte have been responsive to any concerns and the customer service is excellent.

From the first moment we drove into the community I felt like this was the place we had been looking for. We met with Mark and he was amazing and still is. Once the construction began we were assigned Zakry as our site manager and he kept us informed all the way through the building of our home. We believe we have gotten a beautiful well constructed home and plan on enjoying retirement here for many years to come.

If at all possible, new home buyers need to see in person the lots they might be considering. Getting a lay of the land is important. Kind of difficult if you live out of state.

Mike Good job and great service by project Manager!

Make sure you stay in touch with your Sale Agent and Construction Project Manager, as they can answer questions and resolve issues early on. My home has turned out very well and with minor issues.

Quality builder and a fantastic master plan community.

Robert , the craftsmanship and quality of the interior and exterior of the home we found to be far superior than other builders. The fact that it is a mega planned community makes it even more desirable for my wife and I. But they've always said the devil is in the details.