
Del Webb Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About Del Webb.
Read all 693 verified reviews from homeowners that built a new home with Del Webb in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Del Webb an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Phoenix-Mesa Area
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Customer Reviews
All the right people in the right places to get started!
- Merlin K.
- Verified HomeBuyer
- January 11, 2021
- FLORENCE, AZ
Homes are basically built very well, but at the same time they go up fast. Home buyers are given ample opportunity to stay abreast of plans, changes, and overall progress. COVID-19 has affected some aspects, and we wish we could have somehow "gotten the jump" on things like landscaping and window coverings so they could get started near closing. But no regrets here!
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Del Webb - Project mgr did a great job.
- Ernie N.
- Verified HomeBuyer
- December 03, 2020
- FLORENCE, AZ
Project mgr did a great job.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
My home
- Anonymous
- Verified HomeBuyer
- November 07, 2019
- Buckeye, AZ
Very happy with the quality of our house. Everyone was very responsive durning the build process which was very helpful as we were not in the area.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Our field manager Kohl and our salesperson Ken Plonski were outstanding. Pictures, notes and communication on the status of our home were sent to us regularly and were greatly appreciated.! They both deserve a an A+.
- Robert K.
- Verified HomeBuyer
- October 23, 2019
- Buckeye, AZ
We are overall very pleased with our new home. We do have issues but they are being taken care of.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Move In Ready
- Mardi M.
- Verified HomeBuyer
- February 19, 2025
- Buckeye, AZ
We purchased a quick move in home. Overall it was great. Salesperson was the best and superintendent has been very attentive.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Overall experience was good . Attention was given when needed.
- David G.
- Verified HomeBuyer
- August 03, 2024
- Buckeye, AZ
Good experience prompt attention for issues.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Bought "spec" home
- John S.
- Verified HomeBuyer
- July 05, 2024
- Buckeye, AZ
Bought a "spec" home". Saved time to "get in" but no changes allowed, so had to make changes after moved in at greater cost. Initial "punch list" of repairs and touch up has not been addressed in over 30 days. Not a big deal, just disappointing having to stare at little pieces of blue tape.
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 3
SHERYL
- Sheryl C.
- Verified HomeBuyer
- July 05, 2024
- Buckeye, AZ
The entire process was very smooth. I was kept well informed throughout and I couldn't be happier. Special shout out to Mike and Richard. They were gems to work with on both the sales and construction side. I would definitely recommend a Del Webb community and home.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Beautiful home
- Jeffrey E.
- Verified HomeBuyer
- February 28, 2024
- FLORENCE, AZ
Beautiful home with all we wanted
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 4
Builder experience
- DIANA M.
- Verified HomeBuyer
- October 27, 2023
- Buckeye, AZ
Our PM was absolutely responsive and caring about the construction and closing issues. Without him, we would not have been able to get the home completed.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
WAIT, WAIT, WAIT
- Steven D.
- Verified HomeBuyer
- September 27, 2023
- Buckeye, AZ
There was only one real issue that was always present and that was the 15 month wait to build the home. We signed the contract in May of 2022 and were assured that the home would be built by April, 2023. We didn't move in until Sept 22, 2023. The problem was that we had to move to 2 different rental locations due to this delay. We would see our lot set idle for 2-3 months before any workers arrived. Communication from Pulte was spotty and not informative, very frustrating. Once in the home, I believe that it was well built and we are enjoying our living experience. Pulte needs to ...
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 3
Long Wait/Spotty Communications
- Timothy V.
- Verified HomeBuyer
- April 05, 2023
- FLORENCE, AZ
We love the community and like our house, feel it represents good value for money. Our biggest concern was the time it took to complete house from signing contract, essentially 15.5 months. While we appreciate the challenging environment we’re disappointed in extended built time. Additionally, would have appreciated more communication with Pulte re build progress. A timeline with milestones would be a great help Now that we are in our home initial impressions are good.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Happy now that it’s done
- Thomas H.
- Verified HomeBuyer
- August 30, 2022
- Buckeye, AZ
The builder working with the buyer didn’t really happen until the end but it all worked out and the house is great!
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 4
Del Webb - From builder site foreman and sale person great job !
- Martin M.
- Verified HomeBuyer
- June 02, 2022
- Buckeye, AZ
From builder site foreman and sale person great job !!!!
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
The people
- Steven G.
- Verified HomeBuyer
- May 04, 2022
- FLORENCE, AZ
The people that we worked with really seemed to care and tried to make the home buying experience a positive one.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Our project manager DAVID was exceptional. Great communications and responsiveness.
- John L.
- Verified HomeBuyer
- January 23, 2022
- Buckeye, AZ
Sales person Mike was very good and helpful throughout the build. Project manager was great and finished home was very good.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Del Webb - Quality of build.
- Daniel V.
- Verified HomeBuyer
- October 19, 2021
- Buckeye, AZ
Quality of build. Amenities to use
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 3
Love my home
- Tannie C.
- Verified HomeBuyer
- September 07, 2021
- Buckeye, AZ
I love my home however I think there could’ve been better workmanship and care taken when completing it. Christian was helpful acknowledging and resolving a few of the problems. I have hired an outside inspector who found many more problems. As I look around now I find a few more that I feel was basically done either in a rush by workers trying to complete things or maybe they just didn’t care. I have a tile that was put not put in with the pattern in mind, I have granite that is cracked and lots of other things too numerous to mention on this. I am going to trust fully that Pulte homes ...
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
Del Webb - Very happy with the home
- Jeanne P.
- Verified HomeBuyer
- July 28, 2021
- Buckeye, AZ
Very happy with the home
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Seems responsive
- Elizabeth K.
- Verified HomeBuyer
- July 06, 2021
- FLORENCE, AZ
Not flexible but they did what they said they were going to do. No surprises.
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 5
Overall consumer friendly.
- David N.
- Verified HomeBuyer
- May 11, 2021
- Buckeye, AZ
Issues were taken care of effectively and in a timely manner.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Del Webb - Being on the East coast during the construction was difficult
- Cynthia K.
- Verified HomeBuyer
- December 01, 2020
- FLORENCE, AZ
Being on the East coast during the construction was difficult and didn’t have the best updates of construction.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Del Webb - Builders team was great
- Anonymous
- Verified HomeBuyer
- September 10, 2020
- FLORENCE, AZ
Builders team was great
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Hope the COVID thing gets better
- Michael A.
- Verified HomeBuyer
- September 08, 2020
- FLORENCE, AZ
Plan on going over budget at design center
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Very Happy with new Home
- Anthony Q.
- Verified HomeBuyer
- August 25, 2020
- Buckeye, AZ
Home turned out great
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
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