Del Webb Reviews in Phoenix Mesa, AZ

The quality is very poor, the work is like your getting a starter house, as cheap as you can build. This builder does not take pride in building home, issues after issues. I had mold on wood and this builder would not replace the wood, just cover the wood up. Just lots of cheap materials in house.

From almost the beginning where provided misinformation and found the people we worked with to be rigid and on accommodating beyond reason.

Lack of flexibility in changes is a problem. Most new owners spend the first month after move in redoing the interior of the house, discarding things Pulte put in and spending much money on replacements. Work crews show no pride in their workmanship. Many trades do substandard work which has to be redone three times to get it right. Don't expect the contractors to know what they are doing from the guys who pour the slabs to completion. Concrete guys will miss walk in showers, placement of patio door frames, fireplace foundations and other supports. Framers seldom cut a board the correct length...usually about an inch short and then use 15 nails to span the gap. HVAC guys put duct work in, the next day the insulation guys cut all the duct support straps. Three weeks later the HVAC guys come back in and re-straps the ductwork in a hurried and substandard way. Meanwhile, the worksite looks like a dump with debris blowing all over the neighborhood. Not one tradesman leaves the the worksite clean. Not only is it making the neighbor messy, debris is blowing into the desert and White Tank Mountain Regional Park. ... More

Our first construction manager didn’t even contact US until after Sheetrock was complete. The second one was fantastic right up to final walk through, after that he became nonexistent. It’s been almost two months and we get no response on punchlist items. As to the lack of attention, walls are not square, most door’s are sticking, cabinets are coming apart, which to me means the construction manager it’s not holding the contractors to any quality standards.

Home was left dirty for us. Attic above garage not insulated. Wiring issues. Multiple paint spots on carpet. Dishwasher hose not connected causing water leak. Overspray and missed paint on exterior. Missed dimmer switches. Multiple scratches in glass panels. Entry gate installed backwards causing stucco damage. Attic light is always on with no shutoff. Dryer vent on roof has no cover allowing rain to flow into dryer. Multiple paint touch up spots inside home. Had to turn on garage lights to make laundry room lights work. The only item to be addressed in the last six weeks since we moved in was to fix the laundry light issue. We sent an email with inspection report to Customer Care with no response until we sent a follow up email to multiple people including sales did we get a response. We were told Pulte would be scheduling repairs but have not heard back since then. Extremely disappointing experience and at this point in time there is NO WAY we could recommend a home to our friends or family. I see this will be reviewed before it’s posted so I am certain it won’t be posted due to it being a negative review but I hope someone takes note of the issues. ... More

Major issues found upon move in. Builder is months behind and can’t fix. These are not warranty issues the issues are sloppy workmanship and DelWebb not supervising their contractors to assure of a quality home build. This is our fourth home build. We are very disappointed in the final product.

Apparently I’m not supposed to give names or examples of what the issues, so I wonder how you expect to take care of the problems... I have plenty of pictures and texts if anyone is interested.

We move in March 25th. Understand the virus but we have been linking with MANY issues that could have been resolved without coming inside. Issues are from not lights, missing kitchen shelves, Magyar ari conditions issues, quality issues all over...... very disappointed.