Del Webb Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Del Webb.

Read all 652 verified reviews from homeowners that built a new home with Del Webb in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Del Webb an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 3.9 out of 5 stars in Phoenix-Mesa Area

652 Reviews in Phoenix-Mesa Area

Star Rating Breakdown

Ratings by Category

Overall 3.9

Quality 3.6

Trustworthiness 3.8

Value 3.9

Responsiveness 3.4

Del Webb in Phoenix-Mesa Area

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Customer Reviews

Not what we thought

Virginia F.
Verified HomeBuyer
January 07, 2020
Buckeye, AZ

As we are in our new home from Pulte we are seeing the REAL quality of our home. We thought we were getting a quality built home, but things like the painting on the outside & inside was a just a rushed job. The quality of the cabinets are poor, even though they were expensive. The drywall was done poorly & the grouting of the tile we are still trying to get fixed! After you close, you cannot get the person you were working with for repairs to call you back to get the work completed, our work supervisor. At this point we are totally dissatisfied with the way we are being treated.

Del Webb responded:
We are incredibly disappointed to hear that you aren't happy with your new home and that you are having a hard time getting in touch but we thank you for taking the time to leave a review. We would like to assist in getting these issues addressed and would appreciate if you could email socialcare@pultegroup.com so our team can work with you. Thank you again. ^Abby delwebb ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

poor quality of a home

Anonymous
Verified HomeBuyer
August 02, 2019
Buckeye, AZ

paint comes off walls, 24 inch centers on some walls can not hang cabinets, if something is wrong no one fixes it during construction, it seems like the house has to go up as fast as it can and don't care about quality of home, don't prime walls before top coat, worst home I ever had

Del Webb responded:
We're incredibly disappointed to hear that you aren't satisfied with the quality of your home and we appreciate you bringing these issues to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at socialcare@pultegroup.com. --Sarah delwebb ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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