Del Webb Reviews in Phoenix Mesa, AZ

We decided to move to Arizona from Florida. Having owned a Pulte home in a Del Webb Community before, it was an easy decision to move to Sun City Festival. The whole experience was made easy. From Jerry in the sales team to Richard who managed out build, everyone was helpful, professional and efficient. Great team!

The location and view are fabulous. This home has ticked off everything we wanted. The style and size are exactly what we were looking for in a home. And the amenities exceed our wish list.

I love my new home and especially the neighborhood and my view. They got home ready for me on time. The Superintendent working on my punch list was amazing. Robby responded quickly to any issues that needed addressing. I would recommend a home here to my friends.

It took a while to finish (13 months) but the finished home is absolutely lovely. Once we moved in we found very few things that needed follow up with customer care which is much better than the experience I hear from other new home buyers. The initial 9 months of the building process was disappointingly slow and communication was almost nil, which I complained about, but the builder assigned a new manager at that point and then everything moved quickly. Very quickly. A couple parts were not available by closing and I’m still waiting to get those resolved but one issue is being taken care of next week and the other appears to be progressing. While that can be frustrating, our overall experience has been very good and I love our new house! ... More

Overall a very good experience.

Moving from CALIFORNIA here has been eventful, and trying. I think it has been and will be worth it. Pulte has made that as easy as it can be. Not perfect but good.

Roby our superintendent on our house did wonderful job correcting issues as soon as they arose. Great follow up on everything!

Pulte is known for quality and yes they are a quality organization The only area of fault I would give them is communication at the builders job site manager. My guy was poor at that but he is no longer employed by Pulte.

Builder was very thorough in explaining home and amenities, very patient in answering questions. He was obviously very proud of the home and the workmanship!

Pulte delivered exactly as the promised, included time to build!

The builder was very clear and professional while conducting the final inspection. Any issues noted were addressed and taken care of.

Del Webb has great processes and follow through to deliver a quality home.

The floor plan suits our needs. There was an early completion date and we were able to move in right away. The quality is great and the subsequent service has been very satisfactory.

The overall experience was great. Our salesmen was always available at providing information if we needed it along the the Interior design office. Everyone kept us informed as to what was happening next and gave excellent guidance. Our Project Manager went over and above communicating with us the stages the house was in and always contacted us if we needed anything.

Time frame for build takes about 7 months, so be patient it will all be worth it.

We thought they did a very good job in building our home and the issues that we did have, they made every effort to resolve quickly and thoroughly.

The entire process was very smooth. My suggestion to Pulte Construction is to install hot water recirculation systems in every home! The save Water and Money

Nothing was ever cleaned up in or around the sight during the entire build.

The process was very stress free

There are many options and the prices are very tranparent

Most everyone that we worked with was excellent and very responsive. The process of selecting, designing, building and closing went very smoothly.

Front door issues.

Del Webb community is wonderful with many amenities

The model homes show you what you will be purchasing and the result is high quality, great value for price from a trustworthy builder; sometimes the responses to specific items on the punch list requires repeated prodding, but so far the end result is resolution and satisfaction (could be less stress if certain individuals had better communication and organizational skills). Still worth purchasing.

Shelley is a great sales person and Nick did great follow up for the things that needed to be fixed after purchase!