Del Webb Reviews in Phoenix Mesa, AZ
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Phoenix Mesa Homeowners Have to Say About Del Webb.
Read all 604 verified reviews from homeowners that built a new home with Del Webb in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Del Webb an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Phoenix-Mesa Area
View Homes
Customer Reviews
Excellent project management
- Frank M.
- Verified HomeBuyer
- April 22, 2025
- Buckeye, AZ
Escrow and closing flawless. Move in readiness exceptional. Project manager very attentive to project quality
Del Webb responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that your escrow and closing processes were flawless! It's great to know that your project manager was very attentive to providing the best quality! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Mostly a Great Experience!
- Larry T.
- Verified HomeBuyer
- March 10, 2025
- Buckeye, AZ
All the people we have worked with have been helpful and responsive. We love the home, the layout, and the location. Coming from out of state and having had several custom homes built over the last 30 years, some of the building processes are strange and seem cheap. Especially in comparison to the rest of the home and the price….ie, the baseboards are 1/2 the size they should be because they are put in before the flooring. We’ve never seen this and it looks very cheap…especially next to the upgraded flooring and the lovely, 8’ interior doors. Also the bathrooms are very basic, which is ...
Del Webb responded:
Thank you for taking the time to provide feedback. We are so glad to hear that you love your home and that our team has been helpful. We are sorry to hear that you are unhappy with the quality of your home. We appreciate your feedback, if we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Really liked our project manager. Very responsive
- John A.
- Verified HomeBuyer
- March 05, 2025
- Buckeye, AZ
My only complaint is the quality of the cabinets. Having trouble with pull outs and doors closing properly. It feels they were lower quality and instillation was not done properly
Del Webb responded:
Thank you for taking the time to provide feedback. We are so sorry to hear that you have some quality concerns with the cabinets in your new home. We would like to make leadership aware of this and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^KH ...
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Overall a great experience
- David S.
- Verified HomeBuyer
- February 26, 2025
- FLORENCE, AZ
Everyone was great to work with and very responsive to our needs
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Chris
- Emilios P.
- Verified HomeBuyer
- December 25, 2024
- FLORENCE, AZ
Quality of workmanship has been top notch. We are pleasantly surprised.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Cody and Steve are meticulous. Their effort to deliver a good product is top notch.
- Kyle L.
- Verified HomeBuyer
- December 25, 2024
- FLORENCE, AZ
Great construction managers. I think several of the materials have been upgraded and the preparation/installation of materials is greatly improved from our experience 5 years ago. Paint quality could be better. This is our 3rd home in Merrill Ranch in 10 years and we love the community.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
All of the people we worked with through out the building process were excellent.
- Gary M.
- Verified HomeBuyer
- November 10, 2024
- Buckeye, AZ
All of the personnel we dealt with were very helpful, the entire building process went smoothly and was very timely.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great home buying experience
- Kirk S.
- Verified HomeBuyer
- September 17, 2024
- Buckeye, AZ
Mark (Sales) Dave (general) were amazing
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great experience .
- Timothy M.
- Verified HomeBuyer
- September 14, 2024
- FLORENCE, AZ
The entire process from sales to completion went smoothly. This is our third new build and we were impressed with the quality and value of our new home. The build team did a great job keeping us informed of the build progress, even sending us pictures, and of any issues that occurred. They responded quickly to any questions or concerns we had during the build. Just a shout out to Aaron in sales who really was great to work with and Cody our construction manager who kept us informed on everything. I definitely would recommend Del Webb and Pulte Homes to anyone looking for a great new home in ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Our superintendent Daniel was outstanding.
- Mark M.
- Verified HomeBuyer
- August 11, 2024
- FLORENCE, AZ
For the money, quality of build and community you can’t go wrong.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 3
Buying a home from Del Webb
- Robert K.
- Verified HomeBuyer
- July 13, 2024
- Buckeye, AZ
Process was easy, informative and professional.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Yes I would buy from them again
- Sue K.
- Verified HomeBuyer
- June 01, 2024
- Buckeye, AZ
It was good to work with them
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
All good except for the underwriters, but you are always harassed by the underwriters and it was worth the struggle because the house is beautiful now
- Barbara W.
- Verified HomeBuyer
- May 31, 2024
- Buckeye, AZ
Living in a beautiful home and a beautiful community in the hills of Buckeye, Arizona
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Excellent Experienced
- Doug M.
- Verified HomeBuyer
- May 31, 2024
- Buckeye, AZ
Our experience was very good. Closing process was explained very well and completed with no issues. Project Superintendent deserves an 11 on a scale of 10 as highest score.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Surprise
- Janine S.
- Verified HomeBuyer
- May 31, 2024
- Buckeye, AZ
Both Elaine (sales) and David (the construction manager of our home) were excellent - knowledgeable, responsive, respectful of our concerns, and both followed up with us to ensure we were happy with the information provided or issue resolved. In hind site I wish we had asked questions about grading, elevation, water flows, and when the home was actually built - the answers may have influenced which home we actually bought, not whether or not we bought.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Buying a Pulte home
- Thomas J.
- Verified HomeBuyer
- May 02, 2024
- Buckeye, AZ
The sales team was great and accommodating. Our construction manager kept us informed and advocated for us every step of the way. My only criticism is the paint is low quality and you will need gutters. Overall, great experience and love it in Sun City Festival.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Exceptional
- Bobbie M.
- Verified HomeBuyer
- April 12, 2024
- Buckeye, AZ
Wonderful experience from sales agent, escrow, title, and everyone in between. My sister bought a Del Web home in Nevada and had a completely difference experience. I am very grateful to all of the staff here and also my neighbors. A very pleasant experience
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Aaron was a pleasure to work with. Same with Wes.
- Henry D.
- Verified HomeBuyer
- February 28, 2024
- FLORENCE, AZ
Would recommend Del Webb/Pulte as a builder to anyone shopping for a new home.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Excellent
- Patricia K.
- Verified HomeBuyer
- February 01, 2024
- Buckeye, AZ
That Richard and Mark are responsive and informative on any questions I have had on my home and grounds. and Kim from HOA is professional and approachable.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Great house from great people
- Linda R.
- Verified HomeBuyer
- February 01, 2024
- Buckeye, AZ
From the first time I explored a Del Web home, through several times that I changed my mind on what home I wanted to purchase, the sales staff and the builder - supervisor have encouraged me and found me a great new home with amenities that appeal to me.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Awesome quality!
- Charles K.
- Verified HomeBuyer
- January 25, 2024
- Buckeye, AZ
The buying experience was not stressful. The quality of the house is awesome. Del Webb has their processes down, construction, sales, design center, financing and closing. Well done.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Roby was very responsive to helping with timely small construction related issues during my moving in process.
- James H.
- Verified HomeBuyer
- December 27, 2023
- Buckeye, AZ
It was really very great!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Sales person was very good.
- Steve P.
- Verified HomeBuyer
- December 20, 2023
- Buckeye, AZ
Way good overall experience. Construction manager Zack was good. Little disappointed in granite countertops and Pulte response to my concerns.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Very good. This is our 3rd home built BY PULTE
- Randy S.
- Verified HomeBuyer
- December 01, 2023
- FLORENCE, AZ
Like the final home as a hole. We would have like a little more communication with the varies subcontractors. We felt the inside of house during construction could have been kept cleaner. Overall we are very happy with the final home .The formen Josh did answer questions when they came up.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Del Webb Sun City Festival
- David R.
- Verified HomeBuyer
- November 24, 2023
- Buckeye, AZ
Buying an inventory home was a quick and seamless experience. From the front desk staff, to sales, to closing we dealt with experienced, knowledgeable, warm staff.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.