Del Webb Reviews in Phoenix Mesa, AZ

Happy with process and home. Del webb realtor and construction manager were great.

Love the area!! Quiet and remote but still close enough to the amenities. Just moved in , so far everything as promised. They communicate very well with their buyers. Ready faster than I thought!!!!!

Our sales agent, Ken and construction manager, David were professional and responsive throughout the build process. After living in our beautiful new home for one month, we submitted minor adjustment/repairs and hope that the efficient responsiveness continues!

After the original build was complete and we were all moved in some issues arouse and Del Webb Rep Greg was there to explain how the issues would be corrected and they were., he checked in daily to be sure all was going as expected. Everything we discussed has been taken care of with real professionalism. The warranty workman have all been great.

Great construction foreman. Very responsive. Peter was great

Our home is beautiful and everything we hoped for. Overall experience was great!

The build team was very responsive thank you

Love our new home and community. Had a independent inspection of the home done shortly after move in. Over all house was in good shape but a short list of things needed repair. To date these things have still not been repaired.

We decided to move to Arizona from Florida. Having owned a Pulte home in a Del Webb Community before, it was an easy decision to move to Sun City Festival. The whole experience was made easy. From Jerry in the sales team to Richard who managed out build, everyone was helpful, professional and efficient. Great team!

The location and view are fabulous. This home has ticked off everything we wanted. The style and size are exactly what we were looking for in a home. And the amenities exceed our wish list.

I love my new home and especially the neighborhood and my view. They got home ready for me on time. The Superintendent working on my punch list was amazing. Robby responded quickly to any issues that needed addressing. I would recommend a home here to my friends.

It took a while to finish (13 months) but the finished home is absolutely lovely. Once we moved in we found very few things that needed follow up with customer care which is much better than the experience I hear from other new home buyers. The initial 9 months of the building process was disappointingly slow and communication was almost nil, which I complained about, but the builder assigned a new manager at that point and then everything moved quickly. Very quickly. A couple parts were not available by closing and I’m still waiting to get those resolved but one issue is being taken care of next week and the other appears to be progressing. While that can be frustrating, our overall experience has been very good and I love our new house! ... More

Overall a very good experience.

Moving from CALIFORNIA here has been eventful, and trying. I think it has been and will be worth it. Pulte has made that as easy as it can be. Not perfect but good.

Roby our superintendent on our house did wonderful job correcting issues as soon as they arose. Great follow up on everything!

The house was completed on the day estimated 4 months in advance and that really helped with our move and selling our other home. My experience after moving in has been good with warranty issues. Easy to set up a ticket and get a date for the service to be done, but it takes quite a long time to actually get the people here to do the repair. We love the house!

Everything was fantastic during the purchasing and building process. The only issue we had was a lack of details when finishing the house. For instance, uneven cabinets, crooked handles, paint on hardware, floors and grout that we had to clean off after moving in. When one contractor did their job, sometimes they would damage something that was not originally damaged. Everything so far is being fixed though.

We had looked at a number of builders and found that the floor plan designs by Pulte just made more sense. They are very open and comfortable. Great for entertaining and living in. Just be prepared for the options, there are many and I wish we had given some of them more consideration.

From start to finish, Jerry (sales) helped us with all of our questions and guided us through the process. He also sent us weekly pictures and updates since we were out of state. Although we had three different project managers, Roby helped us through all the final closing, inspections, and last minute repairs. Overall we had a great experience and closed within the time frame that was given to us

the entire process was simple

Overall.... we had a good experience and grateful to be here!

The buying process was fantastic!however the number of defects in workmanship after closing began to show up frequently. Some have been repaired by Pulte, some have not, including a large chip on the bathroom sink top.

The response by the construction guy Dana. Every question I had was answered very quickly. Dana is the guy you want!

Pulte is known for quality and yes they are a quality organization The only area of fault I would give them is communication at the builders job site manager. My guy was poor at that but he is no longer employed by Pulte.

Builder was very thorough in explaining home and amenities, very patient in answering questions. He was obviously very proud of the home and the workmanship!