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Del Webb Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About Del Webb.
Read all 652 verified reviews from homeowners that built a new home with Del Webb in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Del Webb an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Phoenix-Mesa Area
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Customer Reviews
Festival Review
- Helen B.
- Verified HomeBuyer
- August 21, 2019
- Buckeye, AZ
Sales people very helpful
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Good experience all round!
- Barry G.
- Verified HomeBuyer
- August 07, 2019
- FLORENCE, AZ
We were surprised at how easy and efficiently the home was planned and built. The process was definitely made easier and more stress free by our building supervisor . He kept us up to date and dealt with any issues that came up. Overall we were very happy with the process and felt we got very good value for our money.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great House
- Gary T.
- Verified HomeBuyer
- May 14, 2019
- Buckeye, AZ
Purchased "ready move in" house. Great experience from contract to move-in.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Love our Del Webb home
- Cheri D.
- Verified HomeBuyer
- March 19, 2019
- Buckeye, AZ
Nothing is perfect in life. This home is close. Our golf course lot is gorgeous. Helping us place our home on the lot was a crucial part of our build. The fact that we have had past experience with home construction helped us be more understanding when problems came up.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Excellent Experienced
- Doug M.
- Verified HomeBuyer
- May 31, 2024
- Buckeye, AZ
Our experience was very good. Closing process was explained very well and completed with no issues. Project Superintendent deserves an 11 on a scale of 10 as highest score.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Surprise
- Janine S.
- Verified HomeBuyer
- May 31, 2024
- Buckeye, AZ
Both Elaine (sales) and David (the construction manager of our home) were excellent - knowledgeable, responsive, respectful of our concerns, and both followed up with us to ensure we were happy with the information provided or issue resolved. In hind site I wish we had asked questions about grading, elevation, water flows, and when the home was actually built - the answers may have influenced which home we actually bought, not whether or not we bought.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Buying a Pulte home
- Thomas J.
- Verified HomeBuyer
- May 02, 2024
- Buckeye, AZ
The sales team was great and accommodating. Our construction manager kept us informed and advocated for us every step of the way. My only criticism is the paint is low quality and you will need gutters. Overall, great experience and love it in Sun City Festival.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Exceptional
- Bobbie M.
- Verified HomeBuyer
- April 12, 2024
- Buckeye, AZ
Wonderful experience from sales agent, escrow, title, and everyone in between. My sister bought a Del Web home in Nevada and had a completely difference experience. I am very grateful to all of the staff here and also my neighbors. A very pleasant experience
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Aaron was a pleasure to work with. Same with Wes.
- Henry D.
- Verified HomeBuyer
- February 28, 2024
- FLORENCE, AZ
Would recommend Del Webb/Pulte as a builder to anyone shopping for a new home.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Excellent
- Patricia K.
- Verified HomeBuyer
- February 01, 2024
- Buckeye, AZ
That Richard and Mark are responsive and informative on any questions I have had on my home and grounds. and Kim from HOA is professional and approachable.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Roby was very responsive to helping with timely small construction related issues during my moving in process.
- James H.
- Verified HomeBuyer
- December 27, 2023
- Buckeye, AZ
It was really very great!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Del Webb Sun City Festival
- David R.
- Verified HomeBuyer
- November 24, 2023
- Buckeye, AZ
Buying an inventory home was a quick and seamless experience. From the front desk staff, to sales, to closing we dealt with experienced, knowledgeable, warm staff.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Beautiful New Home
- Rebecca R.
- Verified HomeBuyer
- August 02, 2023
- Buckeye, AZ
Our sales agent, Ken and construction manager, David were professional and responsive throughout the build process. After living in our beautiful new home for one month, we submitted minor adjustment/repairs and hope that the efficient responsiveness continues!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Went smooth
- Martin V.
- Verified HomeBuyer
- May 30, 2023
- FLORENCE, AZ
The build team was very responsive thank you
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
Great floor plans and options
- Anonymous
- Verified HomeBuyer
- August 30, 2022
- Buckeye, AZ
We had looked at a number of builders and found that the floor plan designs by Pulte just made more sense. They are very open and comfortable. Great for entertaining and living in. Just be prepared for the options, there are many and I wish we had given some of them more consideration.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Del Webb - From start to finish, Jerry (sales) helped us with all of our
- Dale B.
- Verified HomeBuyer
- July 29, 2022
- Buckeye, AZ
From start to finish, Jerry (sales) helped us with all of our questions and guided us through the process. He also sent us weekly pictures and updates since we were out of state. Although we had three different project managers, Roby helped us through all the final closing, inspections, and last minute repairs. Overall we had a great experience and closed within the time frame that was given to us
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Del Webb - the entire process was simple
- Douglas L.
- Verified HomeBuyer
- July 27, 2022
- Buckeye, AZ
the entire process was simple
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Overall
- Robert A.
- Verified HomeBuyer
- July 27, 2022
- Buckeye, AZ
Overall.... we had a good experience and grateful to be here!
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Nice house
- Randall D.
- Verified HomeBuyer
- May 04, 2022
- FLORENCE, AZ
The response by the construction guy Dana. Every question I had was answered very quickly. Dana is the guy you want!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Overall great
- Anonymous
- Verified HomeBuyer
- March 13, 2022
- Buckeye, AZ
Very Nice and we need additional golf holes
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Del Webb - Delays in materials, appliances, etc.
- Eddie V.
- Verified HomeBuyer
- November 23, 2021
- Buckeye, AZ
Delays in materials, appliances, etc., post Covid created challenges for all, however, Pulte, did their best. We are loving our home & the Sun City Festival community. Thank you.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Del Webb - They did the best they could in a tough environment
- Hugh H.
- Verified HomeBuyer
- September 07, 2021
- FLORENCE, AZ
They did the best they could in a tough environment
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Overall Good Experience
- Rosemary F.
- Verified HomeBuyer
- September 07, 2021
- Buckeye, AZ
Andrew did good. Minimal contact with Sales after ours passed.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Had a great Building Supervisor!
- Kenneth J.
- Verified HomeBuyer
- July 30, 2021
- Buckeye, AZ
We were pleased to receive weekly updates from our Salesperson, Ken and our Building Supervisor, Andrew while our home was being built. (We were out of state.) The staff at the Title Company and the Design Center were great, providing us with all necessary documents and updates. Mortgage Company also made long-distance qualifying as easy as possible, although scanning documents was sometimes challenging.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
We bought a spec home so we did not interact extensively with builder.
- Alan R.
- Verified HomeBuyer
- July 28, 2021
- Buckeye, AZ
When we did the walk-through with Field Manager Steve J...we had a very good experience. Issues were dealt with quickly and efficiently.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
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