Skip main navigation
Del Webb

Del Webb Reviews in Tucson, AZ

What Tucson Homeowners Have to Say About Del Webb.

Read all 103 verified reviews from homeowners that built a new home with Del Webb in the Tucson area. Tucson homeowners have rated Del Webb an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.1 out of 5 stars in Tucson Area

103 Reviews in Tucson Area

Star Rating Breakdown

5 ★ 43

4 ★ 35

3 ★ 17

2 ★ 6

1 ★ 2

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4.2

Value 4

Responsiveness 3.9

Del Webb in Tucson Area

View Homes

Customer Reviews

Very poor finishing work

  • James W.
  • Verified HomeBuyer
  • May 10, 2019
  • MARANA, AZ

The finish carpentry in this house reflects neither the quality displayed in their models nor minimally acceptable workmanship given the price point of the home. Most of the mill work in the house will need to be repainted.. Grout caulk everywhere which will not clean off with water or normal solvents. House was 10 weeks over the expected construction period. The punch list was three pages long and very little of which was addressed prior to closing. 30 days after closing the list is still a page long. In talking with neighbors, our situation is not unique.

Del Webb responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at socialcare@pultegroup.com. ...

Total Score 2

Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

incompetent untrained lazy workmen created low quality house.

  • Anonymous
  • Verified HomeBuyer
  • May 01, 2025
  • Tucson, AZ

shoddy workmanship of untrained installers/carpenters/stucco appliers/painters/cabinetbuilders resulted in a very low quality house. Nasty HOA compounds the mistake of moving here.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We are so disappointed to hear that you are unhappy with the workmanship of your home. We would like to make leadership aware of your concerns and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your situation along with your address and contact information. Thank you again. ^KH ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Is that they are out for themselves, don't care about the client

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2021
  • MARANA, AZ

the quality of work is awful, I don't know where they get there tradesmen from, but the work is awful. They trip over each other destroying each others sad work skills. Was not impress with the celebration walk through wanted to cry. I am 30 odd days out and still have a punch list and the company is fighting with me weather they are responsible for the repairs. I DON'T RECOMMEND THIS COMPANY

Del Webb responded:
We are so sorry that you did not feel prioritized throughout your new home build and are now unhappy with your new home. We would like to learn more so we can address your unresolved concerns. If you could please email customersupport@pultegroup.com with a brief summary of these concerns along with your address and contact information we would greatly appreciate it. ^AH ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1