Del Webb Reviews in Riverside San Bernardino, CA

Being retired & available helps on some issues.

We are happy with our new home and with the sales staff who guided us through the purchase of our property.

Generally happy. Had trouble with Pulte Mortage, getting Pulte to supply Tesla Solar docs and still not turned on after 3 weeks. Sub standard bath fixtures and Whirlpool really cheap.

Consider that you will need to invest a substantial amount in options/upgrades.

Our home at DelWebb Rancho Mirage is fantastic. We love the open floor plan, exterior home designs are great and community amenities are beautiful. The layout of the community with all the walkways is exactly what we were looking for. We would recommend this community without reservation.

We bought a home that had fallen out of escrow and the sales team had us convinced the sale price was reduced twice and we were getting a great deal. The appraisal came in $10K below the selling price so I asked three times for a price adjustment. Each time the response was they would need to run it by the manager, but no one ever gave us an answer to our request. Otherwise the sale went smoothly. The sales staff is knowledgeable, patient, and friendly. Everyone has been attentive after the sale and they are very good about warranty repairs and follow-up. All the residents we have met so far have been very nice and welcoming. ... More

If you order the standard Whirlpool dishwasher, expect your contents to be only partially dry, even with the high temp dry and a rinse aid. A whirlpool technician sent to correct the problem attributes it to plastic materials instead of steel. They can't achieve a complete dry.

So when you don’t like the truth you erase it. I’m not happy with my cabinets or the contractor who installed them. End of story

I understand they have changed the 10 year warranty to now homeowners have to pay labor on the products. Del Webb has been a disappointment in several ways unfortunately. I don’t see how these surveys matter I don’t believe Pulte really cares!

The overall quality of the homes is good, there were a lot of details that needed to be revisited and could have been done better the first time around.

Pulte Homes has built a beautiful and well-built home with many nice functional features for us. Very Highly recommended !

We love our new Del Webb home.

We are very pleased with our new Del Webb Rancho Mirage home. We love the house, the quality of the materials, and the community. We have already made friends and look forward to making more friends and acquittances. Also, the few items that needed attention after we moved in were taken care of quickly.

Quality build, impressed so far with their customer service as well. Issues immediately addressed.

Some obvious errors missed by managers before we moved in. Also, the Design of MB water closet is a JOKE!

The home is extremely well built, insulated and great insulating windows and patio doors.

Realize that some of the responses have been slow due to Covid-19

Extremely nice quality and very professional construction process and crew. Not over impressed with the HOA. They are not pro homeowner and a bit rude. Overall I am happy with the quality of the home.

Property was completed on schedule and we were provided regular photo updates since we could not visit due to the virus issue. Sales agent and builder's rep were extremely helpful and very responsive to questions. Highly recommend.

We liked our sales agent immensely. The purchase process was simple and went smoothly. We did not feel that the design center gave us enough options to get exactly the home we wanted. We ended up settling for items in the home that we are not truly happy with. Also every additional, non-included, item from the design center was tremendously overpriced compared to purchasing from regular outlets and contractors.

Location, Location, Location, NEW smart home, great models and choices to choose from. Reasonable prices, wonderful value.

Provide followup support w/Homeowner and Edison to start-up Solar. Ours is still not operational, contrary to promises by Edison and Tesla. Albeit, were all under the rules of the current pandemic, followup on repairs required, i.e. garage door opener is lacking.

House is nice. Only negative is price of upgrades

We have not moved into the house yet. After taking possession we experienced a few problems with the house but they have been rectified. The one issue I have is I feel there should be more communication with Del Webb regarding HOA issues . We are constantly scrambling to find out how to address issues i.e. landscaping to name just one . Living 500 miles away makes it difficult .

The process overall was good. We had a good sales person and good staff at the design center. One thought I had that I would advise new buyers is to consider what the landscaping package includes. This is the biggest after market expense. If we had purchased the package it would have had a nominal impact on our monthly payment and we could have supplemented after market. Just my thoughts.