Del Webb Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About Del Webb.
Read all 340 verified reviews from homeowners that built a new home with Del Webb in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Del Webb an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Riverside-San Bernardino Area
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Customer Reviews
Hidden damage
- Daniel M.
- Verified HomeBuyer
- August 15, 2020
- Rancho Mirage, CA
So when you don’t like the truth you erase it. I’m not happy with my cabinets or the contractor who installed them. End of story
Del Webb responded:
We hate to hear that you are unhappy with your cabinets. We would like to learn more so we can address the situation accordingly. If you could please email some additional information to customersupport@pultegroup.com along with your new home address we would greatly appreciate it. ^AS
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Disappointing
- Charlene C.
- Verified HomeBuyer
- August 12, 2020
- Rancho Mirage, CA
I understand they have changed the 10 year warranty to now homeowners have to pay labor on the products. Del Webb has been a disappointment in several ways unfortunately. I don’t see how these surveys matter I don’t believe Pulte really cares!
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 4
More Attention to Details
- Timothy S.
- Verified HomeBuyer
- August 12, 2020
- Rancho Mirage, CA
The overall quality of the homes is good, there were a lot of details that needed to be revisited and could have been done better the first time around.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
A beautiful home at Del Webb Rancho Mirage
- Jen W.
- Verified HomeBuyer
- July 30, 2020
- Rancho Mirage, CA
Pulte Homes has built a beautiful and well-built home with many nice functional features for us. Very Highly recommended !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb Home
- Paul G.
- Verified HomeBuyer
- July 25, 2020
- Rancho Mirage, CA
We love our new Del Webb home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very Pleased
- John M.
- Verified HomeBuyer
- July 07, 2020
- Rancho Mirage, CA
We are very pleased with our new Del Webb Rancho Mirage home. We love the house, the quality of the materials, and the community. We have already made friends and look forward to making more friends and acquittances. Also, the few items that needed attention after we moved in were taken care of quickly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Home Chouce
- Daniel C.
- Verified HomeBuyer
- July 07, 2020
- Corona, CA
Quality build, impressed so far with their customer service as well. Issues immediately addressed.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Some errors found in quality control
- Steven M.
- Verified HomeBuyer
- June 30, 2020
- Rancho Mirage, CA
Some obvious errors missed by managers before we moved in. Also, the Design of MB water closet is a JOKE!
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Well built home
- Thomas C.
- Verified HomeBuyer
- June 30, 2020
- Rancho Mirage, CA
The home is extremely well built, insulated and great insulating windows and patio doors.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Pretty happy with my new home. Love the details
- Dona S.
- Verified HomeBuyer
- June 30, 2020
- Rancho Mirage, CA
Realize that some of the responses have been slow due to Covid-19
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Nice job for a track home
- Suzanne F.
- Verified HomeBuyer
- June 23, 2020
- Rancho Mirage, CA
Extremely nice quality and very professional construction process and crew. Not over impressed with the HOA. They are not pro homeowner and a bit rude. Overall I am happy with the quality of the home.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
New home purchase
- Mary S.
- Verified HomeBuyer
- June 17, 2020
- Rancho Mirage, CA
Property was completed on schedule and we were provided regular photo updates since we could not visit due to the virus issue. Sales agent and builder's rep were extremely helpful and very responsive to questions. Highly recommend.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Buying was easy, but we did not get certain things we wanted from the design center
- Anonymous
- Verified HomeBuyer
- June 12, 2020
- Rancho Mirage, CA
We liked our sales agent immensely. The purchase process was simple and went smoothly. We did not feel that the design center gave us enough options to get exactly the home we wanted. We ended up settling for items in the home that we are not truly happy with. Also every additional, non-included, item from the design center was tremendously overpriced compared to purchasing from regular outlets and contractors.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Excellent Home Opportunity
- Dorian R.
- Verified HomeBuyer
- June 03, 2020
- Rancho Mirage, CA
Location, Location, Location, NEW smart home, great models and choices to choose from. Reasonable prices, wonderful value.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
61 Bordeaux
- Richard L.
- Verified HomeBuyer
- June 02, 2020
- Rancho Mirage, CA
Provide followup support w/Homeowner and Edison to start-up Solar. Ours is still not operational, contrary to promises by Edison and Tesla. Albeit, were all under the rules of the current pandemic, followup on repairs required, i.e. garage door opener is lacking.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Del Webb - House is nice.
- Alan S.
- Verified HomeBuyer
- May 28, 2020
- Rancho Mirage, CA
House is nice. Only negative is price of upgrades
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Del Webb - We have not moved into the house yet.
- Anonymous
- Verified HomeBuyer
- April 15, 2020
- Rancho Mirage, CA
We have not moved into the house yet. After taking possession we experienced a few problems with the house but they have been rectified. The one issue I have is I feel there should be more communication with Del Webb regarding HOA issues . We are constantly scrambling to find out how to address issues i.e. landscaping to name just one . Living 500 miles away makes it difficult .
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Del Webb - The process overall was good.
- Elayne G.
- Verified HomeBuyer
- April 01, 2020
- Rancho Mirage, CA
The process overall was good. We had a good sales person and good staff at the design center. One thought I had that I would advise new buyers is to consider what the landscaping package includes. This is the biggest after market expense. If we had purchased the package it would have had a nominal impact on our monthly payment and we could have supplemented after market. Just my thoughts.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Great service
- Jose B.
- Verified HomeBuyer
- April 01, 2020
- Corona, CA
From the moment we stepped in to the sales office to them time we closed we noticed a huge difference in the way we were treated, compared to other builders. A positive experience all around.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - All good
- Mark C.
- Verified HomeBuyer
- April 01, 2020
- Rancho Mirage, CA
All good
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Home Build Quality
- Elizabeth G.
- Verified HomeBuyer
- March 25, 2020
- Corona, CA
We moved into the house a few weeks ago. During this time we have noticed multiple cracks in the house. The paint quality in the house is not great. The wall panels in the second bathroom were so thin grab bars could not be installed. We had to pay several thousand dollars to replace the panels and install drywall just to install the grab bar.
Del Webb responded:
We are so sorry to hear that the quality of your home is not up to our normal standards and you have unaddressed concerns. We would like to discuss this feedback with you so we can assist. If you could email customersupport@pultegroup.com with some additional information we would greatly appreciate it. ...
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 3
Del Webb - Poor communication on follow up on repairs needed after moving
- Anonymous
- Verified HomeBuyer
- March 25, 2020
- Rancho Mirage, CA
Poor communication on follow up on repairs needed after moving in
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 2
Overall good experience
- Anonymous
- Verified HomeBuyer
- February 18, 2020
- Rancho Mirage, CA
This is our second Del Webb home. We are very pleased and love the community
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
They do not stand behind their homes
- Anonymous
- Verified HomeBuyer
- February 11, 2020
- Rancho Mirage, CA
The only response we get is "sorry that's not covered", go hire a contractor.
Del Webb responded:
We are sorry to hear that our response has not been excellent. We would like to learn more and would appreciate if you could email some additional information to socialcare@pultegroup.com so our team can be in touch. Thank you for taking the time to leave a review. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Del Webb good value overall
- Michael S.
- Verified HomeBuyer
- February 11, 2020
- Rancho Mirage, CA
Quality house with usual response to issues.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 3
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