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Del Webb Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About Del Webb.

Read all 358 verified reviews from homeowners that built a new home with Del Webb in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Del Webb an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 3.8 out of 5 stars in Riverside-San Bernardino Area

358 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 3.8

Quality 3.8

Trustworthiness 3.8

Responsiveness 3.7

Del Webb in Riverside-San Bernardino Area

View Homes

Customer Reviews

Some errors found in quality control

  • Steven M.
  • Verified HomeBuyer
  • June 30, 2020
  • Rancho Mirage, CA

Some obvious errors missed by managers before we moved in. Also, the Design of MB water closet is a JOKE!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Well built home

  • Thomas C.
  • Verified HomeBuyer
  • June 30, 2020
  • Rancho Mirage, CA

The home is extremely well built, insulated and great insulating windows and patio doors.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pretty happy with my new home. Love the details

  • Dona S.
  • Verified HomeBuyer
  • June 30, 2020
  • Rancho Mirage, CA

Realize that some of the responses have been slow due to Covid-19

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Nice job for a track home

  • Suzanne F.
  • Verified HomeBuyer
  • June 23, 2020
  • Rancho Mirage, CA

Extremely nice quality and very professional construction process and crew. Not over impressed with the HOA. They are not pro homeowner and a bit rude. Overall I am happy with the quality of the home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

New home purchase

  • Mary S.
  • Verified HomeBuyer
  • June 17, 2020
  • Rancho Mirage, CA

Property was completed on schedule and we were provided regular photo updates since we could not visit due to the virus issue. Sales agent and builder's rep were extremely helpful and very responsive to questions. Highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying was easy, but we did not get certain things we wanted from the design center

  • Anonymous
  • Verified HomeBuyer
  • June 12, 2020
  • Rancho Mirage, CA

We liked our sales agent immensely. The purchase process was simple and went smoothly. We did not feel that the design center gave us enough options to get exactly the home we wanted. We ended up settling for items in the home that we are not truly happy with. Also every additional, non-included, item from the design center was tremendously overpriced compared to purchasing from regular outlets and contractors.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Excellent Home Opportunity

  • Dorian R.
  • Verified HomeBuyer
  • June 03, 2020
  • Rancho Mirage, CA

Location, Location, Location, NEW smart home, great models and choices to choose from. Reasonable prices, wonderful value.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

61 Bordeaux

  • Richard L.
  • Verified HomeBuyer
  • June 02, 2020
  • Rancho Mirage, CA

Provide followup support w/Homeowner and Edison to start-up Solar. Ours is still not operational, contrary to promises by Edison and Tesla. Albeit, were all under the rules of the current pandemic, followup on repairs required, i.e. garage door opener is lacking.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Del Webb - House is nice.

  • Alan S.
  • Verified HomeBuyer
  • May 28, 2020
  • Rancho Mirage, CA

House is nice. Only negative is price of upgrades

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Del Webb - We have not moved into the house yet.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2020
  • Rancho Mirage, CA

We have not moved into the house yet. After taking possession we experienced a few problems with the house but they have been rectified. The one issue I have is I feel there should be more communication with Del Webb regarding HOA issues . We are constantly scrambling to find out how to address issues i.e. landscaping to name just one . Living 500 miles away makes it difficult .

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Del Webb - The process overall was good.

  • Elayne G.
  • Verified HomeBuyer
  • April 01, 2020
  • Rancho Mirage, CA

The process overall was good. We had a good sales person and good staff at the design center. One thought I had that I would advise new buyers is to consider what the landscaping package includes. This is the biggest after market expense. If we had purchased the package it would have had a nominal impact on our monthly payment and we could have supplemented after market. Just my thoughts.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great service

  • Jose B.
  • Verified HomeBuyer
  • April 01, 2020
  • Corona, CA

From the moment we stepped in to the sales office to them time we closed we noticed a huge difference in the way we were treated, compared to other builders. A positive experience all around.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - All good

  • Mark C.
  • Verified HomeBuyer
  • April 01, 2020
  • Rancho Mirage, CA

All good

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Home Build Quality

  • Elizabeth G.
  • Verified HomeBuyer
  • March 25, 2020
  • Corona, CA

We moved into the house a few weeks ago. During this time we have noticed multiple cracks in the house. The paint quality in the house is not great. The wall panels in the second bathroom were so thin grab bars could not be installed. We had to pay several thousand dollars to replace the panels and install drywall just to install the grab bar.

Del Webb responded:
We are so sorry to hear that the quality of your home is not up to our normal standards and you have unaddressed concerns. We would like to discuss this feedback with you so we can assist. If you could email customersupport@pultegroup.com with some additional information we would greatly appreciate it. ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Del Webb - Poor communication on follow up on repairs needed after moving

  • Anonymous
  • Verified HomeBuyer
  • March 25, 2020
  • Rancho Mirage, CA

Poor communication on follow up on repairs needed after moving in

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 2

Overall good experience

  • Anonymous
  • Verified HomeBuyer
  • February 18, 2020
  • Rancho Mirage, CA

This is our second Del Webb home. We are very pleased and love the community

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

They do not stand behind their homes

  • Anonymous
  • Verified HomeBuyer
  • February 11, 2020
  • Rancho Mirage, CA

The only response we get is "sorry that's not covered", go hire a contractor.

Del Webb responded:
We are sorry to hear that our response has not been excellent. We would like to learn more and would appreciate if you could email some additional information to socialcare@pultegroup.com so our team can be in touch. Thank you for taking the time to leave a review. ^Abby delwebb

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Del Webb good value overall

  • Michael S.
  • Verified HomeBuyer
  • February 11, 2020
  • Rancho Mirage, CA

Quality house with usual response to issues.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

Del Webb - Sales Experience

  • Anonymous
  • Verified HomeBuyer
  • February 11, 2020
  • Rancho Mirage, CA

David, the Realtor at sales office was great, knowledgeable professional. Wonderful experience. Kudos!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home

  • Anonymous
  • Verified HomeBuyer
  • January 28, 2020
  • Corona, CA

This purchase was quite a nightmare. There was many delays, poor craftsmanship and materials not to our standard for the cost of them. As a disabled veteran on a budget it was hard to see the upgrades they charged excessively for although were needed for my safety. We were to far in to look elsewhere. If we could have we probably would have went a different direction. We love the area.

Del Webb responded:
We are deeply disappointed to hear that your experience was so negative and you aren't happy with the quality of your home. If there is anything we can assist with or if you would like to discuss further, please email some additional information to socialcare@pultegroup.com and our team would be happy to help. ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

THE TRUTH

  • Edward L.
  • Verified HomeBuyer
  • January 28, 2020
  • Rancho Mirage, CA

Very carefully evaluate what you get for advertised price, versus all the "options" you need to satisfy desired living. Plan on adding about $100,000.00 to get the final product. Options appear outrageous. Some are basic and should be provided in base price of house. LOOK WITH A SHARP EYE AT FINAL PRODUCT AND TRY TO OPERATE ALL EQUIPMENT .

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

I'm very happy with the overall design and quality of home.

  • Wendy M.
  • Verified HomeBuyer
  • January 24, 2020
  • Rancho Mirage, CA

I think certain products and options should come standard with the home and NOT an upgrade to everything in the home. Make sure to ask lots of questions of what is an upgrade and what comes standard...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Road Noise

  • Anonymous
  • Verified HomeBuyer
  • January 21, 2020
  • Rancho Mirage, CA

Road noise from Dinah Shore Drive makes being in the backyard impossible. Road noise is even heard from within the house.

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 5

Love the community but.....

  • Joanne B.
  • Verified HomeBuyer
  • January 21, 2020
  • Rancho Mirage, CA

Just wish someone would help me figure out how WHAT I purchased operates!!!

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Very professional, excellent communication, great finished product

  • Larry M.
  • Verified HomeBuyer
  • January 21, 2020
  • Rancho Mirage, CA

Would highly recommend

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5