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Del Webb

Del Webb Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About Del Webb.

Read all 353 verified reviews from homeowners that built a new home with Del Webb in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Del Webb an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 3.8 out of 5 stars in Riverside-San Bernardino Area

353 Reviews in Riverside-San Bernardino Area

Star Rating Breakdown

5 ★ 143

4 ★ 88

3 ★ 56

2 ★ 38

1 ★ 28

Ratings by Category

Overall 3.8

Quality 3.8

Trustworthiness 3.8

Responsiveness 3.7

Del Webb in Riverside-San Bernardino Area

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Customer Reviews

Del Webb Rancho Mirage

  • Anonymous
  • Verified HomeBuyer
  • March 27, 2019
  • Rancho Mirage, CA

We liked that our new home was absolutely move in ready!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 4

Issues and Response Time

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2019
  • Corona, CA

Very poorly built! We have had a lot of issues and are still waiting for a handful of items to be repaired! The response time from the team is unexpectedly slow! It has been very disappointing!

Del Webb responded:
We apologize that our response has left you feeling disappointed and appreciate you bringing it to our attention so that we can improve. We'd like to help assist with the resolution of these items. Please send us an email at socialcare@pultegroup.com. delwebb

Total Score 2

Quality 1

Trustworthiness 2

Responsiveness 1

Del Webb Rancho Mirage review

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2019
  • Rancho Mirage, CA

Del Webb utilizes inexpensive finishes. Quality of build comparable to spec home. Home build time rushed. Communication horrible. Lack of follow through or don’t respond at all to questions regarding home - community. Upgrade charges inflated. Upgraded master shower and secondary bath shower, at almost same upgrade charge. Secondary bath half the size and half the material, did not get what we paid for. Shower head second bath not even mounted on tile surface, instead mounted to drywall. Selling quick sell homes discounted as much as $60K. This devalues overall dollars per sq foot for ...

Del Webb responded:
We're disappointed that you had a negative experience, but we appreciate you taking the time to leave feedback as it is invaluable in helping us improve. We will share your comments with the local leadership team and if you have any other concerns, you can always reach out to us at ...

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1