Del Webb Reviews in Riverside San Bernardino, CA

Home meets expectations. Good homebuying experience.

The overall lack of attention to detail is staggering. It started with my arrival to my new home. There is a giant vertical crack that runs right up to my front door. The keys that I was given to the house did not work. I had to go back to the sales office and the construction manager had to let me in. Locksmith had to come back to re-key the locks. There are chips in the exterior stucco all over the house. Grout is missing in both bathrooms. There are chips in the fiberglass surround in one bathroom. The list goes on and on. I tried repeatedly to work directly with my Construction Manager Chad. I have since given up as only one small item was taken care of. I read reviews online about Pulte and really hoped that they weren't true. Sadly they are. ... More

Everything from the purchase process to the final walk-through and handing-over of the keys was top notch. We enjoy our new home more and more each day. 5 out of 5 stars!

Contractor Manager is very Knowledgeable and a a pleasure to work with.

The Pulte group of companies made our buying experience SOOO much easier, less complicated. Having the Builder/Seller, the Mortgage, and the Insurer under a single umbrella is the cornerstone of the Pulte Group approach. I cant say enough and am so grateful for the team at Pulte Mortgage - Amber and Frederick are simply Rock Stars! Kelly @ Pulte Insurance is super efficient; Kim and Brent onsite are always responsive and knowledgeable. Cant envision how it could be better!

There is something to be said about experiencing the building process of your home from framing through finish. It is yet another to have the superintendent thoughtfully point out every detail of what is inside the walls. Jason and his team did this and more as we hit every mile stone in the journey whether we had questions or requests each was met with a smile and proudly completed. We could not be happier, as we know we live in a quality home built by quality people. Bravo to Jason, Brent, Chad and all! Thank you!

What a poor experience buying this new home. The home was stock inventory, so it was finished when I saw it. The builder ignored it for the 40 day escrow, didn't perform any repairs/fixes from the walk through until the closing day, didn't finish the repairs and is not responding to many outstanding issues. The home was never properly cleaned, the windows are dirty. Overall, the experience from Del Webb is poor and low quality.

We moved in about a month ago and we are very happy with our new home. Everyone on site was great and very helpful throughout the whole process.

Several problems were not resolved. Most of the window screens do not fit properly into their jams. On just stick out and will NOT fit. I think almost all are just a bit to large for the jams. Shower can NOT adjust flow, temp yes. All the outside drain and sewer access cover have been painted over and will not open with out possible breaking .

Thrilled with my new home and all the people who made it happen - lots of TLC from the very start and along the way.

The sales people were helpful but could have had more training on this property.'

Great Club House and work out facility to meet your neighbors..

It was a good purchase.

It is wonderful to have a brand new home in Temescal Valley that is so affordable. We also enjoy the indoor pool and clubhouse for over 55 people. Everything the Association does is helpful and well organized. There is beautiful landscaping in the common areas and at the clubhouses.

We feel like our Rancho Mirage quality built Del Webb home will be the perfect solution to escaping ice, snow and cold winters. We started the process in Feb and closed mid July just as predicted. The construction manager sent us photos and answered questions to explain the ongoing steps every 1-2 weeks. Now we are excited to feather our new winter nest!! I really like the quality items put in. Ie Moen faucets, Shaw carpet, kitchen aid appliances, Lennox furnace. We can’t wait for Dec now!! Thank you!

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One officer within Del Webb was dismissive of my concerns. Aside from that one aberrant example, my wife and I were very pleased at everyone’s expertise and kindness. From the front desk personnel, to the salespersons, to the woman guiding us through the interior design process, to the construction foreman and his colleagues, they all have been supportive every step in the process. It’s our first home bought from the ground up, and we couldn’t be more pleased.

Very satisfied with the home overall, however, the final finishes are a little sloppy. I believe they send in a final crew to touch up, who slopped minor amounts of paint on light switches, windows, floors and counter tops. Also, tile grout is a little messy around some perimeter areas. They need to have a little more pride with these details.

Our home buying experience went smoothly. Brent, the construction manager, was especially very helpful and helped to expedite our closing. We are in the process of moving in but really look forward to the activities in the community and enjoying our new home.

The overall customer service is outstanding, from the sales staff to the construction staff. I cannot say enough about the team that deals with issues that come up with new construction. They are timely and efficient. It’s been a very rewarding experience.

I have purchased four (4) new homes in my lifetime. Each has been a train wreck in its own way, mostly due to the lack of integrity of the builder and their subcontractors. Unfortunately things haven't changed much over the years. That's why when you do a search on Pulte you get mostly self-generated hype on how great they are, and stories from around the country on all the developments that have been forced to sue them due to their incompetence and arrogance. I take no joy in posting this. Just presenting honest assessment of my experience.

The experience was good from beginning to end. The only negative was that we were scheduled to move in on February 24, and then it became April 12. Also, after we moved in, we heard clawing inside the walls. Some animal had found its way in before us, and was living in the walls. Not much help from anybody to get it out, but it sounds like the poor thing has expired.

My review is mixed. My hopes were met with disappointment on many levels. Working with Tracy G at the sales center was everything I could ask for…10 stars! I financed with Pulte and that was an unending nightmare unfortunately. I have perfect credit, income, no debt, a huge down payment and documentation for everything yet had it not been for VP of processing Nick H. stepping in after 90+ days of torture, my loan would never have gotten done. He gets 10 stars and his team of processors and underwriters get 0. The level of workmanship and finishing on my new home is below expectations. Pulte cuts a lot of corners to save a few cents and the results become apparent upon move in. Jason S, my construction manager was my angel (50 stars for Jason). After I moved in and showed him the things I discovered he addressed the issues quickly and for that I am grateful. If you buy a Pulte home, my suggestions are 1) Don’t finance with Pulte unless you want your brain to explode 2). Hire an inspector to check EVERYTHING for your final walk through before you sign off. ... More

It's a very nice and great community

The only challenging part of the homebuilding process was the waiting and delays due to inspections or govt officials were taking too long to approve. It caused about a five week+ delay to our build. At no fault of Del Webb/Pulte.