Del Webb Reviews in Riverside San Bernardino, CA

It's a very nice and great community

We had many options for the interior and exterior for upgrades which makes the home more customized. All of the people that we worked with have been very good to work. Our sales agent - Janet was the best!

Overall good experience. Beautiful home & quality!

I would like to have given 5 stars, but the rush to finish and close at the end of the year left too many issues that needed to be addressed after closing.

Overall we’re happy with our home. There were several bumps along the way. But basically you’re buying a tract home. The buying process felt like a game to increase your cost. Between bidding for your home against “ phantom other buyers “ and the upgrades you need if you want the house to be even close to what the model looked like really drives the price up. We liked the people we worked with but I would do the buying differently next time.

While the process took a little longer than anticipated due to supply chain issues, Del Webb generally did a good job communicating progress and addressing issues as they arose

Sean our builder contact was very professional and followed through with every request or question we had. The homes have great floor plans and quality throughout.

Same as above. The Del Webb team is top notch.

Beautiful home, wonderful quite surroundings. Be mindful of the fact that if you don’t upgrade certain features, e.g., the paint, the product will not be top shelf. Plan on spending as much as 15-20% above the purchase price for various upgrades. Still a great value though. I wish we had been given a warning about the fact that our mail service would not commence until some arbitrary date, i.e., when the HOA decides to give the Post Office the go ahead. We had to find this out the hard way. There is construction going on by us, not that much, but it should not impede mail delivery. We have to make our semi-weekly pilgrimage to the Post Office, which is not ideal in these COVID-affected times. ... More

Some obvious errors missed by managers before we moved in. Also, the Design of MB water closet is a JOKE!

We got a lot for what we paid. It is value priced for retirement. Good enough to last and affordable enough to enjoy and not over stretch our budget. The options were fantastic, although pricey. If you are on a tight budget, the basic package is just fine!

A very nice house in a nice community. Looking forward to the Del Webb lifestyle.

I recently moved into my second home in the Rancho Mirage community. Why - you ask? Because the lot I originally wanted had not been released. When the lot was available, eight months after my first purchase, I decided to take a chance and put my original home up for sale. The home sold immediately. I am now enjoying a view of the mountains in my (second) new home in the same community. LOVE IT! Love it!

We were so excited every time we heard from Del Webb. It gave us a sense of involvement in many aspects so we could feel part of this process. Living far away, we could not just drop by to see progress. It was great to have our update and walk-thru appointments. And our Project Manager even sent us photos along the way. There were only minor things that needed attention, and they were taken care of right away. Thank you, Del Webb for a job well done.

Love the location and the process. Great selection of floorplans, options and finishes. Perfect amenities with the clubhouse and grounds. We got what we wanted. The frustrating piece is that we are two months after closing and the punch list of items still to be corrected is still fairly extensive. Window pane and cabinet fronts to be replaced. Toilet not usable. Chipped tub to be repaired. The list started with over 15 issues so they have been making progress and the fixes have been done with quality. It is just frustrating so set your expectations. We are still happy with our decision and feel that we will end up with a quality dream home. Their process is very good. For example, the streets don't get their final layer of blacktop until several months after the houses are completed to minimize damage by construction trucks. ... More

We love our new home and the community. The closing process was delayed due to construction delays which could have been communicated better in advance to avoid the closing stress. We have had numerous post closing issues which Pulte is very responsive to rectifying as soon as possible. Overall we are very happy in our new home and believe everything will get completed in a reasonable time period.

There were not enough upgrades provided by builder; consequently I had to provide these upgrades myself after COE. The building materials and workmanship seem adequate, but I was disappointed in my last walk thru house and how dirty it was when presented to me. Customer service has been very responsive to items I have found.

Overall homes are good, there are few places where they don't look great.

They deliver our home in time. Products of our home are exceptional. Sales agent should be upfront and aware of the capacity of Solar system. Choices of elevation should be discussed in detail ahead of time, even before signing up the lot.

The buying process was easy. However the fact that you only have two weeks to make any changes or upgrades was troublesome. The pricing of upgrades is outrageous. Why the home has tile- carpet - tile in the entry makes no sense. And asking for that small piece of carpet to be tiled was not allowed.

The actual builder was great. Some of the materials are substandard - was @ bit surprised.

House is nice. Only negative is price of upgrades

All good

Support staff is fantastic.

Our Construction Manager, Michael was great. He was very responsive to correcting the few minor issues we had. He knows how to get things done and is willing to help you out as you are moving in. This was a huge change from our dealings with the sales person Janet. Sh was not helpful, rude and lacked any kind of willings to help us in the home buying process. She is why there are not 5 star rating.