Skip main navigation

Del Webb Reviews in Fort Myers, FL

What Fort Myers Homeowners Have to Say About Del Webb.

Read all 121 verified reviews from homeowners that built a new home with Del Webb in the Fort Myers area. Fort Myers homeowners have rated Del Webb an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.4 out of 5 stars in Fort Myers Area

121 Reviews in Fort Myers Area

Ratings by Category

Overall 4.4

Quality 4.3

Trustworthiness 4.5

Responsiveness 4.4

Del Webb in Fort Myers Area

View Homes

Customer Reviews

Polite and professional

  • William T.
  • Verified HomeBuyer
  • March 05, 2026
  • North Fort Myers, FL

Corrected all issues and made repairs, corrections timely.

Del Webb responded:
Thank you for sharing! We're glad to hear that all concerns were addressed and our team was polite and professional! Congratulations on your new home, enjoy! ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Brandon was awesome. He gave a good account on the details and some of the upgrades they have done. He also did a great job going through the house showing how the construction project evolved over the years.

  • Gregory G.
  • Verified HomeBuyer
  • March 04, 2026
  • North Fort Myers, FL

It was a great experience from buying the lot to closing. Melissa did a great job walking us through the whole process. Everyone was very accommodating because we were in Iowa and every visit we had was very informative. The Experience Del Webb was used twice which was very enjoyable.

Del Webb responded:
Thank you for sharing your experience. We’re so glad Brandon and Melissa provided such informative and accommodating support throughout your journey! It’s wonderful to hear that even from Iowa, you felt well guided every step of the way. We truly appreciate you choosing Del Webb and hope you’re loving your new home! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy

  • John C.
  • Verified HomeBuyer
  • February 03, 2026
  • North Fort Myers, FL

This experience was thoughtful, painless and priceless. Great people. Great value. Great fun.

Del Webb responded:
Thank you for providing feedback for us. We’re thrilled to hear your experience was thoughtful, painless, and enjoyable! Our team works hard to deliver great value and a fun, positive homebuying journey, and it means a lot to know that came through. If you ever need anything, we’re happy to help! ^KH ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Sales team did a great job selling.

  • Paul Z.
  • Verified HomeBuyer
  • November 06, 2025
  • North Fort Myers, FL

Ana was a sales associate that was very helpful with no high pressure. The entire Pulte staff was awesome with quick turn around on all questions or problems.

Del Webb responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that Ana and the entire team made your experience such a positive one! It’s great to know you felt supported throughout the process and that your questions were handled quickly and professionally. Congratulations on your new home! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy home buyer

  • Johnnie P.
  • Verified HomeBuyer
  • October 11, 2025
  • North Fort Myers, FL

We are pleased with the buying experience and the quality of our new home. I would definitely recommend the Del Webb Oak g Creek community to the 55 Andover group.

Del Webb responded:
Thank you for sharing your feedback. We are truly glad to hear that you had a positive homebuying experience and are happy with your new home! We appreciate your kind words and your recommendation. Congratulations on your new home, enjoy! ^KH delwebb

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Our experience with Pulte Homes and Oak Creek

  • John E.
  • Verified HomeBuyer
  • October 09, 2025
  • North Fort Myers, FL

We have been very impressed with the quality, design, finish and features in our new home. We are also extremely satisfied with any follow up service issues we've had. From our sales person Ana, to the project manager Brandon and warranty and service support specialist John. We are very anxious to begin integrating into the community activities and amenities.

Del Webb responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that you’re impressed with the quality, design, and features of your new home! It's great to know that Ana, Brandon, and John provided excellent support throughout your process. We hope you enjoy getting involved in the community and all it has to offer! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

As a new home owner we were very pleased

  • George C.
  • Verified HomeBuyer
  • October 09, 2025
  • North Fort Myers, FL

Johnathon our sales person was great to work with. Johnathon was always available to answer our questions and keep us informed on the progress of our home being built. David our construction manager was great also. David and his group built our home in just a Litle over 4 month. He also kept us informed and when we moved in we were very pleased with the quality in the finish. The pool and the clubhouse are definitely resort style.

Del Webb responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that Johnathon and David made your homebuilding journey smooth and enjoyable! It’s wonderful that your home was completed efficiently, the quality met your expectations, and that you’re enjoying the resort-style pool and clubhouse! Congratulations on your new home! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful experience! Highly recommend Oak Creek!

  • Sharon A.
  • Verified HomeBuyer
  • October 09, 2025
  • North Fort Myers, FL

Working with Jonathan and Brandon in Oak Creek was a wonderful experience. They were responsive to our questions and concerns - even when we asked more than once. Their customer service is top notch! We are very happy with our home and happy that we chose Oak Creek. Thank you Jonathan and Brandon for making this experience as stress free as buying and building a new home can be! We recommend buying your next home here in Oak Creek!

Del Webb responded:
Thank you for sharing your feedback. We’re thrilled to hear that Jonathan and Brandon made your experience smooth and stress-free! It’s wonderful that you’re happy with your home, and we appreciate your recommendation. Enjoy your new home and all that the community has to offer! ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home was well built and on time.

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2025
  • North Fort Myers, FL

Some options not completed and corrections had to be made. buying experience was rushed when picking options.

Del Webb responded:
Thank you for taking the time to share your feedback. We’re sorry to hear the process felt rushed when selecting options and that some items weren’t completed as expected. We’re glad to know you feel your home was well built, and we hope you enjoy it for years to come! ^KH delwebb

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

Great Floor Plan

  • Joseph S.
  • Verified HomeBuyer
  • September 10, 2025
  • North Fort Myers, FL

Love the house but not enough electric breakers. The one for the kitchen island and two other kitchen plugs have tripped 3 times in a month and a half.

Del Webb responded:
Thank you for taking the time to share your feedback. We’re glad to hear you’re loving your home, but we’re sorry for the frustration you’ve experienced with the breakers. We'd like to escalate your concerns to leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Not trustworthy due to omitting information about placement of neighbors pool equipment.

  • Jeffrey F.
  • Verified HomeBuyer
  • August 07, 2025
  • North Fort Myers, FL

After much research we found a lot away from the noise of busy roads and the freeway. We paid a premium for the lot. Then Del Webb built the home on the lot next to ours and installed the neighbors noisy pool equipment 10 feet from where we sit on our lanai, wrecking all our efforts for a quiet space. Most of the response to our asking for resolution was insulting and Del Webb is unwilling to do anything meaningful to resolve the issue. They say it's our problem to resolve after they created the issue. We would not have purchased the lot/home if we had known, but now we're stuck with it as ...

Del Webb responded:
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the noise concerns you’re facing and the impact this has had on your enjoyment of your home. We’d like the opportunity to review your situation further, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 2

Very easy without any problems

  • Beverley V.
  • Verified HomeBuyer
  • August 06, 2025
  • North Fort Myers, FL

Melissa my salesperson was wonderful to work with. Everything was very easy with building the house from start to finish

Del Webb responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a smooth and seamless home building experience! It's great to know that Melissa was wonderful to work with throughout your process. Thank you again. ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jose is excellent

  • Patricia D.
  • Verified HomeBuyer
  • August 06, 2025
  • North Fort Myers, FL

Jose was easy to work with, polite, thorough, and a perfect construction manager.

Del Webb responded:
Thank you for the wonderful review! We are thrilled to hear that Jose provided excellent service throughout your homebuilding process. Congratulations on your new home, enjoy! ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Randolph P.
  • Verified HomeBuyer
  • August 06, 2025
  • North Fort Myers, FL

The only suggestion that I would give, when you hand out the keys to your house and mailbox at closing, they should give you your pool fob. I closed Thursday had no access to the pool until the following Monday.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We’re glad to hear you had an excellent experience and appreciate your suggestion regarding pool fob access. We understand how important it is for homeowners to be able to enjoy all community amenities right away, and we’ll be sure to share your feedback with the appropriate team for future improvements! Enjoy your new home! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We have had a great experience with our DelWebb home purchase

  • Linda R.
  • Verified HomeBuyer
  • July 21, 2025
  • North Fort Myers, FL

We have been very pleased with the quality and the workmanship of our home.

Del Webb responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience with us and find great quality in our work! Enjoy your new home! ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love it

  • Howard D.
  • Verified HomeBuyer
  • June 04, 2025
  • North Fort Myers, FL

Responding to issues would be 10 stars if available. Love our new home and the neighborhood

Del Webb responded:
Thank you for taking the time to provide feedback for us! We are thrilled to hear that you are loving your new home and neighborhood! It’s wonderful to know that our team’s responsiveness made a difference in your experience so far. Thank you again. ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales team was great, we worked with Melissa. Our project manager, Brandon was communicative and responsive.

  • John W.
  • Verified HomeBuyer
  • April 15, 2025
  • North Fort Myers, FL

We had a very good experience with home building through Del Webb. From sales to construction all was wonderful! We love our home!

Del Webb responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that Melissa and Brandon provided you with responsive and helpful service from start to finish! Also, we are glad that you have been loving your home - we wish you all the best! ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

the ongoing communication throughout the project was incredible from sales to construction lead and the after close warranty

  • Brett M.
  • Verified HomeBuyer
  • April 15, 2025
  • North Fort Myers, FL

All promises were kept. All timelines met. The quality of build is extremely high. This community is a joy to live in from the activities to the welcoming nature of the people. Highly recommend especially with amenity center opening soon.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you had such a good experience building with us. It's great to know that the promises and timelines were kept, and communication was clear between all of our teams! We are thrilled that you are enjoying the community and all that it has to offer! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great build and preclosing experience

  • Scott G.
  • Verified HomeBuyer
  • March 19, 2025
  • North Fort Myers, FL

Our experience with the sales reps, both Pamela and Bob at DWOC were great. They were very attentive and helpful throughout the build process. Also, our Project Manager Daniel was excellent. Great attitude and thoroughness with us every step of the way. Unfortunately, we aren't impressed with the after closing Customer Care Team in regard to one person who has handled the issues that arose after closing. We've reported things that needed addressing and their lack of follow through has made this part of the Pulte experience frustrating. There needs to be some accountability in this area, ...

Del Webb responded:
Thank you for taking the time to provide feedback! We are so glad to hear Pamela, Bob, and Daniel provided great service throughout your process. However, we're sorry to hear about your concerns after closing and we would like to help. We would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 1

I had no interaction with the builder

  • Ronald R.
  • Verified HomeBuyer
  • March 06, 2025
  • North Fort Myers, FL

Not impressed with Pulte at all

Del Webb responded:
Thank you for taking the time to provide feedback. We're disappointed to hear that you aren't satisfied with your experience. We would like to learn more about your experience and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^KH ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Overall Process Good

  • Kenneth C.
  • Verified HomeBuyer
  • March 05, 2025
  • North Fort Myers, FL

The construction process was very good manager kept me informed weekly and made time to meet with me every time I was in town. The design segment we felt rushed and you can’t make any changes after that appointment.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Very dissatisfied homeowner!!

  • Belinda G.
  • Verified HomeBuyer
  • February 26, 2025
  • North Fort Myers, FL

We have had an extremely unsatisfactory experience. Jose and john said these issues would be fixed during our closing walk through.. No identified issues have been resolved, despite emails and photographic evidence having been sent to both Jose and John.

Del Webb responded:
We are so sorry to hear this, but we appreciate you bringing these matters to our attention. We would like to make leadership aware of these concerns and would appreciate it if you could email customersupport@pultegroup.com with a brief summary of the situation along with your address and contact information. Thank you. ^KH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Gary

  • Gary R.
  • Verified HomeBuyer
  • December 25, 2024
  • North Fort Myers, FL

Very good construction & quality. Very nice upgrades. Compared to other builders in the area we rate Pulte A+

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kenneth

  • Kenneth S.
  • Verified HomeBuyer
  • December 01, 2024
  • North Fort Myers, FL

I would not do it again. Only do it if you’re only looking for a life style. At some point you will realize it’s not worth it.

Del Webb responded:
Hi Kenneth, we're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^TP delwebb

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Pulte finance department

  • Kim K.
  • Verified HomeBuyer
  • November 30, 2024
  • North Fort Myers, FL

The broker in sales department was great.The financing and paper work was the worst I've ever experienced , I would never recommend anyone to use Putle finance department.

Del Webb responded:
Hi Kim, we're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^TP delwebb

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1