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Del Webb

Del Webb Reviews in Fort Myers, FL

What Fort Myers Homeowners Have to Say About Del Webb.

Read all 102 verified reviews from homeowners that built a new home with Del Webb in the Fort Myers area. Fort Myers homeowners have rated Del Webb an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.4 out of 5 stars in Fort Myers Area

102 Reviews in Fort Myers Area

Star Rating Breakdown

5 ★ 61

4 ★ 22

3 ★ 13

2 ★ 3

1 ★ 3

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Del Webb in Fort Myers Area

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Customer Reviews

Absolutely terrible construction. No follow up on issues. There is no quality.

  • Ronald L.
  • Verified HomeBuyer
  • February 28, 2024
  • North Fort Myers, FL

Lots of promises with zero follow up. Our sales agent left the company and we have no one to talk to as our construction manager was relocated to another site and our quality guy John has not addressed major issues that were reviewed 2 weeks ago. Had a roof leak from day one after the peel and stick was installed in June. Very concerned about mold issues with the wet insulation and blackened OSB board. Roof was repaired but not all tiles were replaced. It is the worst construction experience I ever experienced. The dish washer was not secured to the counter and when opened drops to the ...

Del Webb responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information and address. Thank you. ^AF ...

Total Score 1

Quality 1

Trustworthiness 2

Value 1

Responsiveness 1

Very dissatisfied homeowner!!

  • Belinda G.
  • Verified HomeBuyer
  • February 26, 2025
  • North Fort Myers, FL

We have had an extremely unsatisfactory experience. Jose and john said these issues would be fixed during our closing walk through.. No identified issues have been resolved, despite emails and photographic evidence having been sent to both Jose and John.

Del Webb responded:
We are so sorry to hear this, but we appreciate you bringing these matters to our attention. We would like to make leadership aware of these concerns and would appreciate it if you could email customersupport@pultegroup.com with a brief summary of the situation along with your address and contact information. Thank you. ^KH ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1