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Del Webb Reviews in Jacksonville St. Augustine, FL

What Jacksonville St. Augustine Homeowners Have to Say About Del Webb.

Read all 402 verified reviews from homeowners that built a new home with Del Webb in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4 out of 5 stars in Jacksonville-St. Augustine Area

402 Reviews in Jacksonville-St. Augustine Area

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 4

Value 3.8

Responsiveness 3.8

Del Webb in Jacksonville-St. Augustine Area

View Homes

Customer Reviews

Amazing House

  • Daria M.
  • Verified HomeBuyer
  • May 26, 2020
  • Ponte Vedra, FL

Our home is so well planned out. The quality of materials excellent ! The attention to detail amazing !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A happy home owner

  • Larry O.
  • Verified HomeBuyer
  • April 08, 2020
  • Ponte Vedra, FL

Del Webb delivered the home on time and kept all promises. A simple and efficient process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - Wonderful to work with.

  • Patricia D.
  • Verified HomeBuyer
  • February 18, 2020
  • Ponte Vedra, FL

Wonderful to work with...Love my home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything went well except

  • Judith W.
  • Verified HomeBuyer
  • February 11, 2020
  • Ponte Vedra, FL

Everything went well except the red ant issue they invaded our condo for two weeks until it was under control this should’ve been found by the builder because it was a massive nest.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very Happy homeowner!

  • Miodrag D.
  • Verified HomeBuyer
  • January 08, 2020
  • Ponte Vedra, FL

Everything was smoth and well organized.Best amenities in NE FL.Like 5 star hotel...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

They did a very good job at a reasonable price.

  • John P.
  • Verified HomeBuyer
  • January 08, 2020
  • Ponte Vedra, FL

My wife and I built our home in Dell Webb Ponte Vedra as a place to downsize from our former home. The house is wonderful. We love it, and other than having a very minor cosmetic imperfection here and there, we have no complaints. It's really a very nice home in a community that makes the residents feel as though they are on vacation in a fancy resort.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Superior construction

  • Lucie S.
  • Verified HomeBuyer
  • December 18, 2019
  • Ponte Vedra, FL

I love how efficient this house is. With the in wall pest tubes and exterior termite ports. Solid construction and very low energy bills. So far everything is top quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Carriage house

  • Robert L.
  • Verified HomeBuyer
  • December 12, 2019
  • Ponte Vedra, FL

Good size rooms, nice appliances

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my Del Webb community

  • Carolyn P.
  • Verified HomeBuyer
  • December 04, 2019
  • Ponte Vedra, FL

Excellent customer service, knowledgeable agents that listened to the requests I had to find just the right home for me. The area is beautiful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb Ponte Vedra Home Purchase

  • Larry N.
  • Verified HomeBuyer
  • November 20, 2019
  • Ponte Vedra, FL

Excellent home purchase experience with Del Webb sales and superintendent personnel. Very professional, personable, and knowledgeable.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love Del Webb

  • Donna I.
  • Verified HomeBuyer
  • July 31, 2019
  • Ponte Vedra, FL

I downsized to the smallest model and I love it..more than enough room. So pleasant to live with active seniors and to have so many activities to choose from. Change can be hard but so glad I did this.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - we have absolutely no complaints.

  • David S.
  • Verified HomeBuyer
  • July 18, 2019
  • Ponte Vedra, FL

we have absolutely no complaints. We are grateful for the smooth process!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome House

  • Tod C.
  • Verified HomeBuyer
  • March 19, 2019
  • Ponte Vedra, FL

Really great buying experience, Paul the builder was the best.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Denise W in sales was wonderful

  • William B.
  • Verified HomeBuyer
  • March 12, 2025
  • Yulee, FL

Actually, the entire experience was very easy although a bit rushed

Del Webb responded:
Thank you for taking the time to provide feedback. We are glad to hear that, overall, you had a good experience. We apologize that it felt rushed to you, but we appreciate your insights. ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

All good and very responsive

  • Richard O.
  • Verified HomeBuyer
  • February 26, 2025
  • Jacksonville, FL

All good. No major issues. If we had a problem, they got right back to us and fixed it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

I had a good experience

  • Carl B.
  • Verified HomeBuyer
  • September 27, 2024
  • Ponte Vedra, FL

Overall Pulte did an excellent job. However, upgrades were overpriced and wire shelves in the closets are unacceptable at this price point.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Wildlight is the place to be

  • Carol G.
  • Verified HomeBuyer
  • September 07, 2024
  • Yulee, FL

From Sales to Close, working with Del Webb wildlight group has been an extremely positive experience. Our salesman, Lance, helped us through the selection process and worked with us every step of the way. Our building site manager, James, had exemplary customer service, was extremely knowledgeable, extremely responsive, and kept us informed, every step throughout the build process. I couldn’t be happier with the quality of my home. Moving to Del Webb. Wildlight is really the place to be if you want a great community, upscale services, and a beautiful quality home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Quality Home

  • Karen R.
  • Verified HomeBuyer
  • August 10, 2024
  • Yulee, FL

The minute I walked in and closed the door I got a sense for the quality. All the outside noise was suppressed, the floors gleamed beautifully and natural light radiated from the windows.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

buying and building people were great

  • James S.
  • Verified HomeBuyer
  • July 06, 2024
  • Ponte Vedra, FL

andrew shepard us though the bying process rhen Nathan oversaw the building of our new home. they were both patient, professional and a joy to work with.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Customer Care Manager and Construction Manager

  • Grace H.
  • Verified HomeBuyer
  • June 03, 2024
  • Jacksonville, FL

Both have been very responsive to my questions, concerns and repair issues

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Kept us aware construction progress through out the build

  • Charles Q.
  • Verified HomeBuyer
  • February 29, 2024
  • Ponte Vedra, FL

Our Project Manager, Erik Williams, made the experience very positive.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Best home ever

  • Betsy T.
  • Verified HomeBuyer
  • February 28, 2024
  • Ponte Vedra, FL

Ian was so awesome to help me choose my home. It was very easy to make a decision on the 1st house I was shown. Love the customer service and love the location!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Sales and closing experience was smooth. Education about house and warranty was thorough. Followup about small warranty items has been great.

  • John U.
  • Verified HomeBuyer
  • February 28, 2024
  • Yulee, FL

See above summary for my review

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb home purchase experience

  • William D.
  • Verified HomeBuyer
  • February 02, 2024
  • Yulee, FL

Buying and financing our new home through Pulte homes was a seamless and efficient experience. The house is well built and designed. Del Webb Wildlight is a great community with ample amenities.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

It has been a great experience

  • Ligia P.
  • Verified HomeBuyer
  • January 25, 2024
  • Jacksonville, FL

The whole experience with Pulte was very pleasant. From the initial sales process with Ross, who was incredibly helpful, to Tina in the mortgage and financial aspect, who was very patient, accessible and also helpful, to Niko in the construction area who went out of his way to make sure I was completely satisfied with the resolution of any issues. They all were marvelous and I am very happy in my new home. It has been a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5