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Del Webb Reviews in Jacksonville St. Augustine, FL

What Jacksonville St. Augustine Homeowners Have to Say About Del Webb.

Read all 384 verified reviews from homeowners that built a new home with Del Webb in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4 out of 5 stars in Jacksonville-St. Augustine Area

384 Reviews in Jacksonville-St. Augustine Area

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 4

Value 3.8

Responsiveness 3.8

Del Webb in Jacksonville-St. Augustine Area

View Homes

Customer Reviews

New Home Owner

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2023
  • Jacksonville, FL

We have had a great experience since purchasing our home in Delwebb and the warranty team is very responsive to any concern we have raised thus far. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Chris

  • Anonymous
  • Verified HomeBuyer
  • February 09, 2023
  • Jacksonville, FL

Great construction mgr. warranty work a little slow

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

So happy we choose Del Webb Nocatee!

  • Lea D.
  • Verified HomeBuyer
  • January 19, 2023
  • Ponte Vedra, FL

We are very happy with our new home & community!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb Nocatee

  • Linda M.
  • Verified HomeBuyer
  • January 13, 2023
  • Ponte Vedra, FL

In the beginning the process was a bit overwhelming but it was really easy because there are people to help all along the way.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

15th Home Purchase by Us

  • John C.
  • Verified HomeBuyer
  • December 14, 2022
  • Ponte Vedra, FL

This is our 15th home purchase from various locations around the country. Del Webb has been our best overall purchasing experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

James and John

  • Glen J.
  • Verified HomeBuyer
  • September 06, 2022
  • Jacksonville, FL

James, our project manager and John in sales were absolutely fantastic. Very smart and aggressive at putting our lifelong plans into action. I consider them a friend.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Love Our Beautiful House

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • Ponte Vedra, FL

I never built a home before, the thought of it was too daunting but DelWebb made the process easy and the end result is great! Everyone was easy to work with and EXTREMELY responsive to our inquiries and requests. I think the price of the home was inflated but the whole real estate market is same. The final price with the upgrades we chose was a bit more than we expected but we knowingly made upgrade choices based on what we like and the final product is a very good looking home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Our sales agent, Ian, was a great partner in the process.

  • Katherine W.
  • Verified HomeBuyer
  • July 05, 2022
  • Ponte Vedra, FL

Our sales agent, Ian, was a great partner in the process. Very responsive and quick to follow up. Ian is a valuable asset to the team. Closing was a very smooth process as well.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great customer service!

  • Anthony I.
  • Verified HomeBuyer
  • June 02, 2022
  • Ponte Vedra, FL

Everyone at Del Webb was outstanding!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - our house was delivered on time.

  • Dennis V.
  • Verified HomeBuyer
  • February 02, 2022
  • Jacksonville, FL

our house was delivered on time. We are now proud to be owners. Prior to this, we would like to cite the exeptional process that were taken to expedite the sale i.e from scratch to Deeds Of Title and of course kudos to all of the people who helped us all the way.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The original sales person and builder superintendent were consistent and responsive through the process.

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2022
  • Ponte Vedra, FL

The initial sales experience was positive. Be prepared to spend time and concentration up front on your design decisions. Be prepared for some delays and adjustments during construction given the current environment in home building and design, Have a plan for closing delays.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good people

  • Michael R.
  • Verified HomeBuyer
  • November 30, 2021
  • Ponte Vedra, FL

All of the people from sales to closing were superb to deal with. They we’re knowledgeable and professional. The construction supervisor was organized and able to keep the building of our home on schedule. We are happy with our new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great floorplans, amenities and exceptional Pulte staff in both sales and field management!

  • Jean-Michel B.
  • Verified HomeBuyer
  • October 31, 2021
  • Ponte Vedra, FL

Great floorplans, amenities and exceptional Pulte staff in both sales and field management! SALES: We enjoyed working with our sales agent who was the most responsive, knowledgeable, friendly and caring from the models' visits to the house delivery. CONSTRUCTION: our Field Manager was very persistent in tracking construction progress and anticipating mistakes. Pandemic constraints on skilled labor and supply chain created difficult conditions and lead to many delays and construction defects. However our Field Manager had a superior focus and dedication to make it RIGHT for the customer. He ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - Great people to work with in buying home.

  • Rajendra P.
  • Verified HomeBuyer
  • October 27, 2021
  • Jacksonville, FL

Great people to work with in buying home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Home In A Great Community

  • Eugene H.
  • Verified HomeBuyer
  • July 11, 2021
  • Ponte Vedra, FL

Pulte built us a great home. No build quality issues. The home was built exactly to specs. Everything met our expectations. A great home buying/build experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The transparency of the builder - the communications were always open and honest.

  • William Y.
  • Verified HomeBuyer
  • December 02, 2020
  • Ponte Vedra, FL

The daily communications from the builder re construction status and techniques were wonderful. We lived in a different state but felt very much a part of the construction activity because of the video messages.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Web is the best choice for retirees

  • Richard S.
  • Verified HomeBuyer
  • March 26, 2020
  • Ponte Vedra, FL

The Del Web community in Ponte Vedra along with local events and activities in nearby Nocatee offers best of lifestyle accommodations for retirees. We moved to the area from New York in early January and purchased a new spacious Carriage home. Thanks to the professional staff at Del Web we were to get the upgrades we wanted along with the financing. We were able close and move into our new home in 30 days!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good Stuff

  • Peter H.
  • Verified HomeBuyer
  • March 25, 2020
  • Ponte Vedra, FL

Great floor plan, plenty of windows, great pricing per sqft, decent finishes. Am very pleased with my Del Webb retirement lifestyle. Much Thanks, Pete H.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Friendly, superior performance, communication and support. We will never regret this move!

  • Anonymous
  • Verified HomeBuyer
  • September 04, 2019
  • Ponte Vedra, FL

No doubt we will never regret our move to Del Webb. The Pulte team provided complete contact information for all services in their impressive Homeowner's Guide. Furthermore, many key people anticipated our questions and concerns , even those we had not considered. They visited us early on to ensure everything was going smoothly.. The Riverwood community has welcomed us with open arms and many fun invitations. We are excited about years of cycling with wide, safe paths, playing ping pong with new friends, pickle ball, golf, and much, much more. Maybe we discovered Camelot or closest thing to ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Best project manager, ever'

  • Ann K.
  • Verified HomeBuyer
  • March 01, 2019
  • Ponte Vedra, FL

I had a very good experience with the purchase of my home at Del Webb. What made it exceptional, was my project manager who oversaw the whole process from beginning to end and beyond! Thank you, Bobby for all you have done!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very structured and disciplined

  • Eugene S.
  • Verified HomeBuyer
  • November 08, 2024
  • Jacksonville, FL

Del Webb functioned like a well-oiled machine. While the closing was very easy... let's just say they needed a little more oil in that functional area. They did not get closing numbers to us in a timely manner as promised.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Steve & Nina M.

  • Steven M.
  • Verified HomeBuyer
  • September 14, 2024
  • Yulee, FL

Although we had a very negative experience with Pulte Mortgage Denver Office, we cannot provide enough compliments for the Jacksonville/Wildlight Group. This was our 8th home build, with various builders nationwide, so we clearly know good from bad! From the beginning, our sales representative, Jeff N. was knowledgeable & thorough with the process, models and company. His unique combination of expertise and customer service are amazing. He was always responsive, even on days off!! There seemed to be no end to his service, so he often became our first point of contact. We feel ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great Salesman, very attentive

  • Steven W.
  • Verified HomeBuyer
  • September 07, 2024
  • Ponte Vedra, FL

Great salesman, Ian was a pleasure to deal with and very attentive and responsive. A few changes in construction managers, but our needs were addressed. Overall a positive experience, with the exception of Pulte Mortgage, they were a challenge.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

A happy & wonderful experience

  • Mary G.
  • Verified HomeBuyer
  • August 03, 2024
  • Ponte Vedra, FL

Everyone involved in the entire process of buying the home were very helpful

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Doug

  • Douglas W.
  • Verified HomeBuyer
  • August 03, 2024
  • Jacksonville, FL

Great response time, love the neighborhood

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5