Del Webb Reviews in Jacksonville St. Augustine, FL

It was a fabulous experience when we decided to move to Ponte Vedra in March 2023. We had lived in Fort Myers for 9.5 years and knew that we were getting tired of the "speed of life" that daily affected us. Could we have stayed there? Absolutely, but when one finds this hidden gem of a location, it's very easy to decide what’s important in one's life, and as you can see, we made the move on December 1st, 2023. It's very important to add to our reflection the formidable, conscientious, hard-working, honest, knowledgeable & kind Senior Construction Manager in our journey named Ben Haley. The added responsibility that he had weekly to forward us pictures including a weekly summary was stupendous and all completed with a very positive attitude. He's one very valued employee & one who we respect as a fabulous person. Once meeting him, anyone would understand the transparency of intellect & kindness that is his being as a gentleman. Simply said, Ben, you are a true blessing and a shining star without any question. Thank you so very much for this experience which was flawless!! ... More

My husband and I are very pleased with our purchase at Dell Webb Nocatee, from Ian at New York the sales office to our construction manager Erik always professional, always answering our questions. Keeping us informed on a weekly basis with photos. Thank you so much guys you are the best. Looking forward to the new year in our new home.

Everyone on the team who assisted us in selecting the home, the design, and then the construction was professional, courteous, and welcoming of feedback and resolutions were clearly shown and communicated to us.

From exploring Del Webb in Wildlight with Jeff in sales to moving in, the experience has been amazing and fast! Crandall our super was attentive and responsive. We feel like we are home!

Dennis was always one step ahead of us in resolving issues. His dedication and work ethic showed through in every aspect of the building of our home. Thank you for taking such pride in building our home.

Nathan was an excellent building manager.

From initially meeting our sales associate (Ian) to the closing has been a great experience. Kudos to the project manager (Ben) as he made the building experience exceptional. His weekly interactions provided us with the confidence that the quality of the build would surpass our expectations.

Headquarters presented the largest problem. No coordination amongst different departments. Had to provide the same documentation to each department a number of times.

This is my first experience with building a home in a planned community. My assigned construction manager was as responsive as he was allowed to be. I am pleased with my house but very disappointed in Pulte's attention to customer service issues.

Open process throughout the build. Multiple quality inspections. good quality build. Good warranty coverage.

Make sure to stay on top of your construction manager throughout the build process. The quality off the work by the tradesmen is sloppy and the quality of some of the materials is less than would be expected for a home at this price level.

Our Construction Manager, Spencer was great. He communicated regularly, he took care of things quickly and he is still helpful with recommendations for vendors etc.

The best thing about the experience with Pulte was Nathan, the construction consultant for Pulte. He was personable and professional and was always there to answer questions and take care of problems. During the construction process, he sent weekly emails, with photographs, to keep us informed about exactly what was going on. Before the closing, he thoroughly educated us about our new home, and he promised us that any residual problems would be taken care of, and he stuck to that promise. Even a month after closing, he has continued to help us with some unresolved issues. We were lucky to have Nathan as "the face of Pulte." Nathan is a class act all the way. ... More

Our salesman, Zachary was wonderful, and very helpful without being pushy. Our construction manager, James was honest, capable, detail oriented and professional in delivering a quality home. Our only concern that has not yet been corrected by Pulte is grading and drainage along the sides and rear of our property. I know this is a concern for a number of new residents and we have all been told it will be addressed. When this is resolved, we will make sure we also communicate the positive outcome and my rating of Pulte on social media will become 5 stars!

The entire process went smoothly from the purchase, selection of design features, construction to final closing and move-in thanks to the expertise and attention to detail from Ian, Andrew, Jason and the entire staff. The design, construction, quality and value of my new home far surpasses all expectations and I would highly recommend the builders at Del Webb Nocatee!

Biggest issue I have is the quality of the tile installation. I paid for the very best tile throughout the home and when I arrived just prior to closing I noticed numerous issues with the tile layout, grout work was very bad, and there are numerous areas where the tile is not level with adjacent tile causing me to trip.

From choosing a home to final inspection we found it to be a great experience. Andy, our project manager, was fantastic and very attentive to our questions. We would highly recommend Del Webb Wildlight for your next home.

Lance our sales agent was great to work with and stays in touch. Pulte closing agent was somewhat overwhelming, too many individuals involved, too many emails and forms to sign. The house is very nice and well constructed. The Wildlight HOA staff are terrific, accessible and very responsive. The neighbors are extremely friendly, active and involved in the community and willing to assist with anything. Overall we have been extremely satisfied.

Home buying experience went smoothly - no complaints. Just slightly disappointed with some of the limited choices - example: baseboards, interior doors, lighting fixtures - pretty basic and not really my taste - no option to forgo or purcahse our own.

You are paying a premium to join a 55 and older community. The option costs range from reasonable to wildly overpriced. We had a good build process manager and we are pleased with the end result. It is a nice tract home. But it is not a semi-custom home by any stretch. The lack of landscaping support post sale is disappointing. The builder gives excuses about the trees being stressed by transplanting, but no help in what to do to help them recover.

From start to closing all of the PGP teams got us into our new home on time. Everyone worked hard to make the transition as smooth as possible. My wife and me are happy we made the move.

I thought the whole process is just average! I believe they kind of rushed the whole house build! The quality is below average… had to deal with things like doors not level or closing correctly. Many hinges still have paint splatters! I even had a window screen put in severely bent! For an $512,000 I would expect better quality!!

Jason is really and easy builder with whom to work. Answered all my questions carefully and in depth. Excellent response.

Sales: A+; Design Ctr: A+; Construction Sup: F; Customer Care: F: Title: A; Mortgage: F; Insurance: C

We experienced a few issues after moving in and they were fixed in a short period of time.