Del Webb Reviews in Jacksonville St. Augustine, FL

All of the people from sales to closing were superb to deal with. They we’re knowledgeable and professional. The construction supervisor was organized and able to keep the building of our home on schedule. We are happy with our new home.

Great floorplans, amenities and exceptional Pulte staff in both sales and field management! SALES: We enjoyed working with our sales agent who was the most responsive, knowledgeable, friendly and caring from the models' visits to the house delivery. CONSTRUCTION: our Field Manager was very persistent in tracking construction progress and anticipating mistakes. Pandemic constraints on skilled labor and supply chain created difficult conditions and lead to many delays and construction defects. However our Field Manager had a superior focus and dedication to make it RIGHT for the customer. He acknowledged and guided the constructions teams to fix every issues that he, we or our inspectors identified. COMMUNICATIONS: Our Field Manager and sales agent together and regularly informed us of progress through the entire construction process, making us confident and in the end very satisfied with a wonderful house delivery. ... More

Great people to work with in buying home.

Pulte built us a great home. No build quality issues. The home was built exactly to specs. Everything met our expectations. A great home buying/build experience!

The daily communications from the builder re construction status and techniques were wonderful. We lived in a different state but felt very much a part of the construction activity because of the video messages.

The Del Web community in Ponte Vedra along with local events and activities in nearby Nocatee offers best of lifestyle accommodations for retirees. We moved to the area from New York in early January and purchased a new spacious Carriage home. Thanks to the professional staff at Del Web we were to get the upgrades we wanted along with the financing. We were able close and move into our new home in 30 days!

Great floor plan, plenty of windows, great pricing per sqft, decent finishes. Am very pleased with my Del Webb retirement lifestyle. Much Thanks, Pete H.

No doubt we will never regret our move to Del Webb. The Pulte team provided complete contact information for all services in their impressive Homeowner's Guide. Furthermore, many key people anticipated our questions and concerns , even those we had not considered. They visited us early on to ensure everything was going smoothly.. The Riverwood community has welcomed us with open arms and many fun invitations. We are excited about years of cycling with wide, safe paths, playing ping pong with new friends, pickle ball, golf, and much, much more. Maybe we discovered Camelot or closest thing to it. Love it here. ... More

I had a very good experience with the purchase of my home at Del Webb. What made it exceptional, was my project manager who oversaw the whole process from beginning to end and beyond! Thank you, Bobby for all you have done!

Pulte made the entire process seamless. Used their mortgage co and title co and as advertised they coordinated behind the scenes. Overall pleased with build quality and responsiveness to questions throughout building process. Weekly progress updates were also quite welcome.

Great experience! My salesperson John is amazing

Del Webb functioned like a well-oiled machine. While the closing was very easy... let's just say they needed a little more oil in that functional area. They did not get closing numbers to us in a timely manner as promised.

Although we had a very negative experience with Pulte Mortgage Denver Office, we cannot provide enough compliments for the Jacksonville/Wildlight Group. This was our 8th home build, with various builders nationwide, so we clearly know good from bad! From the beginning, our sales representative, Jeff N. was knowledgeable & thorough with the process, models and company. His unique combination of expertise and customer service are amazing. He was always responsive, even on days off!! There seemed to be no end to his service, so he often became our first point of contact. We feel very fortunate to have been assigned Spencer F. as our Construction Manager. Spencer has an outstanding way of managing a build. He always took the time to explain the products, processes and next steps! He was always willing to meet with us, even when it Squeezed his schedule. Most issues he found & either corrected, or had the problem resolved before we even knew about it. On many occasions, he quietly went above & beyond for us. Never saw him get mad, irritated or lose his temper! We commend Pulte for hiring Jeff & Spencer!!! ... More

Great salesman, Ian was a pleasure to deal with and very attentive and responsive. A few changes in construction managers, but our needs were addressed. Overall a positive experience, with the exception of Pulte Mortgage, they were a challenge.

Everyone involved in the entire process of buying the home were very helpful

Great response time, love the neighborhood

Very good design and layout. Little disappointed very noisy of traffic from interstate.

Pulte and Del Webb deliver beautiful homes and communities. They offer a variety of floor plans that will meet your needs.

My experience with the sales and building staffs was great! The closing process was frustrating as the communication between the lender, closing, and scheduling groups seemed to be poor but these administrative matters got worked out. I love the home. Home prices everywhere are quite high and it is hard to evaluate the value of the home for the price I paid. The Wildlight community is great.

Try to get Ian in sales

Home was finished when I first saw it. THey were able to repair/replace small itmes successfully.

For the most part I’m satisfied but on the interior function of sink drains could be better.

Nathan was an excellent building manager.

The project construction manager and the sales representative, Spencer and Meshia were great! They kept us informed and were very responsive when we had a question or concern..

Our sales agent, was wonderful explained everything to us made the pie experience great