Del Webb Reviews in Jacksonville St. Augustine, FL

I had a very good experience with the purchase of my home at Del Webb. What made it exceptional, was my project manager who oversaw the whole process from beginning to end and beyond! Thank you, Bobby for all you have done!

Pulte made the entire process seamless. Used their mortgage co and title co and as advertised they coordinated behind the scenes. Overall pleased with build quality and responsiveness to questions throughout building process. Weekly progress updates were also quite welcome.

Great experience! My salesperson John is amazing

Del Webb functioned like a well-oiled machine. While the closing was very easy... let's just say they needed a little more oil in that functional area. They did not get closing numbers to us in a timely manner as promised.

Although we had a very negative experience with Pulte Mortgage Denver Office, we cannot provide enough compliments for the Jacksonville/Wildlight Group. This was our 8th home build, with various builders nationwide, so we clearly know good from bad! From the beginning, our sales representative, Jeff N. was knowledgeable & thorough with the process, models and company. His unique combination of expertise and customer service are amazing. He was always responsive, even on days off!! There seemed to be no end to his service, so he often became our first point of contact. We feel very fortunate to have been assigned Spencer F. as our Construction Manager. Spencer has an outstanding way of managing a build. He always took the time to explain the products, processes and next steps! He was always willing to meet with us, even when it Squeezed his schedule. Most issues he found & either corrected, or had the problem resolved before we even knew about it. On many occasions, he quietly went above & beyond for us. Never saw him get mad, irritated or lose his temper! We commend Pulte for hiring Jeff & Spencer!!! ... More

Great salesman, Ian was a pleasure to deal with and very attentive and responsive. A few changes in construction managers, but our needs were addressed. Overall a positive experience, with the exception of Pulte Mortgage, they were a challenge.

Everyone involved in the entire process of buying the home were very helpful

Great response time, love the neighborhood

Very good design and layout. Little disappointed very noisy of traffic from interstate.

Pulte and Del Webb deliver beautiful homes and communities. They offer a variety of floor plans that will meet your needs.

My experience with the sales and building staffs was great! The closing process was frustrating as the communication between the lender, closing, and scheduling groups seemed to be poor but these administrative matters got worked out. I love the home. Home prices everywhere are quite high and it is hard to evaluate the value of the home for the price I paid. The Wildlight community is great.

Try to get Ian in sales

Home was finished when I first saw it. THey were able to repair/replace small itmes successfully.

For the most part I’m satisfied but on the interior function of sink drains could be better.

Nathan was an excellent building manager.

The project construction manager and the sales representative, Spencer and Meshia were great! They kept us informed and were very responsive when we had a question or concern..

Our sales agent, was wonderful explained everything to us made the pie experience great

John did a great job helping us select our lot and floor plan. He answered our questions quickly and made sure we had all our contact names and phone numbers. James our project manager was outstanding. He gave us weekly updates with photographs as well as any upcoming inspections. The finished product was just as we expected. Karen

The model options are well designed for an outcome that is a comfortable home with quality materials. Pulte is a large builder so there is always a degree of inflexibility with that but the individuals I worked with for the Build and Sale made it awesome - both the Project Manager and the Sales Manager. I've only had to create two work orders for cosmetic things and the response was timely and fixed the issue. At first it was difficult for me to get used to the idea of a community where the houses are so similar but that is the trend of the industry and how it works for all new build communities. The ability to make it yours with your home choices though is all that really matters because you look at the beautiful outside as you drive up but you are really living in the inside. The design choices were well selected and would result in a beautiful home so you cannot go wrong there and the Designers were wonderful to work with. The amenities of the community are second to none and building here is all about having an active lifestyle with a lovely home to enjoy it in and Pulte delivers that in spades within Del Webb Nocatee. ... More

Home buying from the Salesman was outstanding. His follow up also outstanding. I wish i would looked at the electrical plan for my model. Pulte could have done a better job adding additional switches for lights . Example a second switch for outside garage lights

Overall the experience was great! I had a wonderful realtor and loan processor. My project manager’s were great. My concern is that the house was rushed to complete and as a result, the workmanship suffered but is my hopes that with the Warranty Team, these issues can be resolved.

Overall we have been very pleased with our new home. Like all new construction, there have been a few issues - mostly minor- that have been or are in the process of being addressed. Del Webb has done a good job in managing the supply chain and covid related personnel issues which have tested all of us in these difficult times.

Our construction manager is what saved Pulte’s reputation with us. I still have one wall I want redone. No one knows why it was done this way!!!

Our assigned Construction Field Manager was Exceptionally good. He was professional, informative and addressed our concerns along the entire way.

Alex was a great production Manager, honest, knowledgable and very accomadating . His work ethic made our experience very enjoyable