Del Webb Reviews in Martin St. Lucie Okeechobee Counties, FL

I'm writing this review because we love our home and its location. To see Deer, Sandhill Cranes, Egrets, Bunnies, a lot of Birds and other creatures that share the same Preserve, makes a beautiful sight and the love of nature. This is the best home we've ever had, and it always feels good to be HOME!

I bought a Del Webb home because of the builder and both Del Webb and Pultes reputation and I am very satisfied with a beautiful well built home. The entire team from start to finish with Kelly and Kalav have been very responsive and have done a wonderful job. Thank you all

We had a great experience buying in Del Webb Tradition. Everyone was efficient & very helpful & everything went smoothly with the whole buying process.

Great craftsmanship great on site help

Asked very specific questions regarding home, was given “sales” answers - fail on both. Workman ship is sloppy - when you pay for upgrades I would expect they be handled by experienced workers - no pride in their work. Break an ankle walking across my own lawn it’s do in level…. If only we could turn back the clock should have stayed in Latitude Margaritaville

From day one we were involved in decision making and kept in the loop.

This is our second Pulte home. Love the community but builder errors were numerous. Construction errors were remedied only after postponing settlement.

We were fortunate to purchase a builder’s spec home located in a premium lake front location. The home was loaded with upgrades all chosen by their design center. The end result was a breath taking home that exceeded our expectations. The build quality was superb and the construction supervisor kept us informed throughout the build process, as did our sales representative. The closing was an easy, smooth process, which was just another well thought out process developed by Pulte Homes. We have never been happier with a home purchase.

Since we moved in early September 2025, there has been a number of quality issues in our home. Example: Whirpool equipment is not up to quality standards (refrigerator, dryer and Microwave) have had parts replaced. They are really low quality appliances! Exterior painting was not up to par requiring multiple touch ups. Kitchen hood needed paint touch up. Driveway pavers are beginning to show indentation/sinking. A repair order was submitted to Del Webb. Kitchen sink stainless steel was heavily scratched and yet after reporting it nothing was done. Repair orders sometimes go unanswered even when noted as emergency as in the case of our two toilets backed up on a Friday night or in need of constant follow-ups. Coming from a DiVosta/Pulte home in Jupiter, Florida, the Del Webb homes at least ours do not match the former quality. Pulte needs to improve on their quality of their home. ... More

New home homeowner reports construction issue problems, but in the end is left dealing with various subcontractors or appliance companies to finally get things fixed that should all have been handled by the general contractor. Especially in year one of ownership!

My experience at Del Webb Tradition has been very positive so far. Everyone I dealt with from sales, construction, financing, and after move in support, has been great. We are pleased with the design and workmanship of our new home.

Purchasing Pulte was a easy and smooth experience. Caryn was always available and helpful. Luis the builder supervisor was very good too. However getting house finished two months early, it felt rushed and there were a few details missed.Rob the gentleman that assisted after closing was efficient. Overall a pleasant buying experience!

We only looked at Del Webb homesites & communities, do to their overall reputation from Pulte Builders to Sales Rep, Construction Manager & Activities offered it has been outstanding & we couldn’t be happier with our choice!

Closing was delayed due to lack of ability to communicate with the city vendor which was not true. After showing how perturbed we were, then they suddenly Pulte was able to get the meter installed. We had 2 turn overs of construction managers, no explanation. poor communication. Roof in garage not installed correctly-leak, but was repaired. Water in tun not draining due to glue and debris. This was repaired. Dried urine on toilet seat -workers should have been using porter potty. HOA fees include irrigation and landscape maintenance which is not holding up to their promise. Lawns are not watered and taken care of and not fair to have to pay for this lack of care. ... More

Great group of folks to work with. Love the quality and the Dell Webb concept. I would definitely buy again if I needed to.

We had some items that needed to be redone such as caulking, scratches on glass, and painting - these were taken care of. However, we bought a home with all new appliances, since day one our refrigerator has a loud humming noise. The builder sent out one person and he said they are supposed to sound like that. We made it a point to go into other homes that are for sell in Del Webb to listen to the refrigerators and none of them sound like ours. We called our Pulte representative and he came and said he will have another guy come and look at the refrigerator. The guy came and heard the humming and leveled the refrigerator and said to call him if it didn’t stop. Since then, I have sent recordings daily of the refrigerator humming and I have not heard from the refrigerator guy nor our Pulte representative. ... More

Yvo our sales rep and chris our construction manager really made an otherwise normally fraught situation fairly easy! We love our new home! Guiding us along the way and listening to our concerns made us feel confident in our choices.

Simple buying experience but Pulte title agents were difficult to deal with due to two trusts involved, and my demand that the CDD payoff be on the closing statement seem to threw them off. Having a Pulte home insurance group made it simple book homeowners & at a great price.

Sales coordinator was excellent. He was caring, conscientious and stayed hands on throughout. The project manager was also excellent until the closing. The quality control contact was , is and more than likely will be outstanding. The QC on line department does not return calls.

Customer care process and rep simply below par. Not happy.

Very pleased with my new home. Quality is outstanding. Beautiful landscape.

1st class it was a great move

Overall experience was wonderful, everyone was very helpful with our paper work. The builders are very nice, love that they come out to meet you and make sure your house was build correctly. Delwebb is the best to live

From the beginning Caryn was the most helpful sales associate I encountered during my new home search throughout Tradition. There was no question left unanswered, and I had plenty. She was so willing to show multiple homesites and home types that were not modeled. Then after I knew which floorplan, we narrowed in on lot. The home I chose was already started and we reviewed all the options and color selections in the design center. When there was an issue where I needed help she was on it instantly and it was resolved. It was a delightful experience working with her. Jeremy was great from day 1. He sent updates and pictures and kept me informed during the entire building process. Even coming by after his day ended just to make a video of the work that had just been completed. It kept me excited during the build to see such progress and the quality of workmanship. No home is perfect, but mine is as close as humanly possible. Both of these staff members are exceptional assets to your team. Would give both of them 10 stars if I could. Great job!! ... More

The sales/buying experience was typical of most production home builders. Nothing exciting to remark positively about. On the negative side there were several issues. The Design Center options and price list was out of date for the model we purchased, and if I weren’t able to read construction drawings, we would have missed out on contracting for several items. It’s also a significantly disappointing situation to not be able to make some minor changes, during the contract signing process to alter closet layouts, change a pantry door swing, or add some additional wall outlets in the home. There are multiple locations where the standard outlets being provided, are insufficient. The quality of the materials and construction were quite good. Our Construction Manager was truly excellent and had a customer-first attitude. In contrast, our sales rep was severely lacking after the contract was signed. Overall we are satisfied with the home we received, but we are disappointed in the post-closing warranty department, because we have learned that if we don’t continually chase them down, then nothing happens. We would probably buy again, since, for the price, the home product is good value for what we received. ... More