Del Webb Reviews in Martin St. Lucie Okeechobee Counties, FL
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What Martin St. Lucie Okeechobee Counties Homeowners Have to Say About Del Webb.
Read all 254 verified reviews from homeowners that built a new home with Del Webb in the Martin St. Lucie Okeechobee Counties area. Martin St. Lucie Okeechobee Counties homeowners have rated Del Webb an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Martin-St. Lucie-Okeechobee Counties Area
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Customer Reviews
Quality of home is not as expected
- Diane R.
- Verified HomeBuyer
- December 25, 2024
- Port Saint Lucie, FL
Many things done sloppily or needed to be fixed. A waste of my time with scheduling subs to come back, ordering replacement, emails and phone calls. Luckily, the home care team is responsive but it’s been stressful. Not the old DiVosta quality of the past two homes I had.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Whole staff very friendly all the time
- Marion M.
- Verified HomeBuyer
- December 25, 2024
- Port Saint Lucie, FL
I did but my home from Germany and everything worked out fine. Love this house.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
New Home
- Glenn F.
- Verified HomeBuyer
- December 25, 2024
- Port Saint Lucie, FL
Great experience in buying new construction
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good communication with staff and worker.
- Martin F.
- Verified HomeBuyer
- December 25, 2024
- Port Saint Lucie, FL
All my issues was handle with professional care.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
After closing your on your own
- Guy A.
- Verified HomeBuyer
- December 08, 2024
- Port Saint Lucie, FL
They need better service for repairs and things that don’t work 1 day after closing
Total Score 5
Quality 5
Trustworthiness 3
Responsiveness 1
my exp[rience is been great
- Joseph F.
- Verified HomeBuyer
- December 07, 2024
- Port Saint Lucie, FL
my overall expirience as a new owner came on a very freidly way front the sales office to the closing day .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bad Experience with service after the sale
- Anonymous
- Verified HomeBuyer
- December 07, 2024
- Port Saint Lucie, FL
very poor customer service. After closing, you are lucky to get them to answer your phone calls.
Del Webb responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your requests and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Felt very rushed to make a purchase .
- Edward J.
- Verified HomeBuyer
- November 30, 2024
- Port Saint Lucie, FL
Take a good look at the appliances & cupboards . I purchased a spec home that had a gourmet kitchen that looks beautiful but the quality is severely lacking .
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Slow to respond to pre-closing issues.
- Anonymous
- Verified HomeBuyer
- November 30, 2024
- Port Saint Lucie, FL
Overall, we are very happy with our new home. Our disappointment is that two big issues we identified during our pre closing quality walk-through have not been completed after six weeks. We have no idea when these will be completed.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Issues
- Anonymous
- Verified HomeBuyer
- November 07, 2024
- Port Saint Lucie, FL
Issues: 1. Master bathtub was reglazed (used); still waiting on a new one 2. Corian slabs chipped and scratched in master bath shower; still waiting on resolution 3. Paint is peeling on exterior of home; still waiting on a resolution 4. Air Conditioner is making a loud noise and AC person said it needs to be replaced 5. Electrical plates for ceiling fans are not adequate, electrical plates were installed for a regular light fixture instead 6. Garage door keeps opening on its own; repair person was here and reprogrammed the garage opener, but the issue still exists 7. A tree in front ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Upper portion of wall oven not attached to cabinet frame. Resulting in the top of oven coming away from wall and racks sliding out upon opening. Still waiting for my refrigerator 2 mo. after closing.
- Lorraine A.
- Verified HomeBuyer
- November 04, 2024
- Port Saint Lucie, FL
Check the home with a fine tooth comb because if you find something later it is not easy to have it taken care of in a timely manner. Workmen excessively sloppy and leave trash and debris which covers storm drains preventing rain water from dispersing causing flooding.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
VERY GOOD EXPERIENCE WITH BUILDER AND SALES AGENT
- Scott J.
- Verified HomeBuyer
- November 04, 2024
- Port Saint Lucie, FL
First the buying experience was great with Yvo and his team. Very professional and accommodating. The construction manager, William, was also very helpful and responsive to our needs/questions.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fantastic home
- Brian M.
- Verified HomeBuyer
- November 04, 2024
- Port Saint Lucie, FL
We are so pleased with the build of our forever home. The craftsmanship and quality is outstanding. We are both so excited about the home, community, and activities that are offered here. We are looking forward to retirement living here. This is the dream that we were looking for for retirement.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent buying experience!
- Jeffrey F.
- Verified HomeBuyer
- October 31, 2024
- Port Saint Lucie, FL
I must say from the day we walked into the sales center and met Ivo, our sales rep at Del Webb to being in the home now, the entire process was seamless and smooth. No issues at all.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Joe
- Joseph C.
- Verified HomeBuyer
- October 03, 2024
- Port Saint Lucie, FL
The agent we used Evo was super Professional and made the purchase of our new home as easy as it could be. I have bought and sold four homes to date and none have been as pleasurable as this experience has been. Moving forward, your construction management team and my care manager has not been the experience we would’ve hoped for. We love the community and the amenities. Our home is beautiful and will work through some of the missed steps.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 1
5 Stars to Kalev K. And Luis G.
- Perry S.
- Verified HomeBuyer
- October 03, 2024
- Port Saint Lucie, FL
We felt completely comfortable thru the process working with Luis G. and Kaleb K. They listened well, addressed any issue we had in a timely and efficient manner and were exceptional in follow up on every concern we had. Lastly, they were professional, courteous and kind to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Buying Experience!
- Sharon W.
- Verified HomeBuyer
- September 29, 2024
- Port Saint Lucie, FL
In December my husband and I decided to move from Jacksonville to Port Saint Lucie Florida. We toured many communities and chose Del Webb in Tradition for many reasons. They began with our sales consultant Ryan. He was very personable and he made us feel comfortable with the process. Ryan was extremely knowledgeable about the community and construction procedures. He was able to guide us to the right model and layout to best suit our needs. He was able to answer all of our questions regarding options and cost factors. We felt confident about all of our decisions and we enjoyed the regular ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Great experience
- Michael C.
- Verified HomeBuyer
- September 26, 2024
- Port Saint Lucie, FL
From start to finish everyone at del Webb were awesome. Lisa, Chris and others really helped us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sales, design and construction people are very knowledgeable and helpful
- Stuart K.
- Verified HomeBuyer
- September 26, 2024
- Port Saint Lucie, FL
Overall very pleasant experience. Plenty of communication and updates.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New home owner
- Lori C.
- Verified HomeBuyer
- September 26, 2024
- Port Saint Lucie, FL
Absolutely love my new home and view!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful Experience with Pulte Homes
- Michelle S.
- Verified HomeBuyer
- September 15, 2024
- Port Saint Lucie, FL
Lloyd and I were thrilled with the whole home buying process from start to finish! Yvo was fantastic to work with and was so helpful throughout our search. Yvo spent so much time educating us about Pulte Homes, showing inventory available, answering our questions, and took time to understand what we wanted. We were blessed to have him in our search and appreciated his friendly personality and his excitement about his job! Luis was the construction manager. We had a wonderful experience working with him. Luis was always available, explained what he was doing, and did such an outstanding ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Buying experience great, many issues with quality of workmanship and no response to help
- Theodore M.
- Verified HomeBuyer
- September 14, 2024
- Port Saint Lucie, FL
We have been here a month people are great. We have been trying for 3 weeks for someone return our call to help resolve the issues. Having buyers remorse
Del Webb responded:
Hi Theodore, we apologize if you've been having a hard time getting in touch with our warranty folks, but we can help with that! Please send an email to customersupport@pultegroup.com with your address and contact info so we can assist. ^TP
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Nice Homes, Residents even nicer!
- Gary S.
- Verified HomeBuyer
- September 14, 2024
- Port Saint Lucie, FL
Karyn, my sales agent was excellent, always there when needed , very professional and friendly. Luis, my construction mgr went above and beyond to make the building experience kinda fun. And Kelly at the front desk with her smile , warm greeting and friendly conversation was great. This team is the best! These people are the best
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Stay in communication with construction manager.
- Karl H.
- Verified HomeBuyer
- September 14, 2024
- Port Saint Lucie, FL
We were able to visit the Homesite almost daily during construction so we caught many items which would not have been addressed if we were from out of state. 2 months later we are still trying to get kitchen cabinets repaired/replaced. But, we really enjoy our home and the community.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Jerry K
- Jerome K.
- Verified HomeBuyer
- September 07, 2024
- Port Saint Lucie, FL
Everyone I have interfaced with at Pulte here at Del Webb is a 10. Lisa in sales, Stacey in design, William and Luise construction managers. All tens. Over the many years I have worked with other builders and Pulte is most certainly the best I have had the pleasure of working with. Home are exceptional, and with quality being a very high priority with Pulte, it works. As an engineering type person I know great Construction when I see it. Thank you for asking.. Jerry
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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