Del Webb Reviews in Melbourne, FL

The whole process of buying the home was smooth. Morgan understood what I want and my price frame. She found the right house for me and was a delight to work with. Robert was terrific checking everything was done correctly and thoroughly. His follow-up the first few days to answer any questions or concerns was very helpful and appreciated. I am very happy here.

My house is perfect! I have been in it for 2 months now and have had zero issues! I love it!

From our initial purchase to moving into our new home, has been nothing short of exceptional. From the very beginning, the team at Del Webb demonstrated professionalism, transparency, and genuine care for ensuring that every step of the process was smooth and enjoyable.

It’s been a time of welcome and excitement from my first introduction to Del Webb at Viera by Katie, to the walk- through by Chris & his guys, to the move-in & the joy of meeting new neighbors like Jo & Debbie who greeted me so warmly. I’m looking forward to enjoying my new home, fun activities, and new friends.

Sales Consultant BRIDGET was amazing. She was very knowledgeable of the many variety of hoes available. She made the whole buying process simple. Construction Supervisor LONNIE was also amazing. He was always there to answer any of my questions regarding my new home. He made the whole construction process very simple.

We moved into a completed home so we didn't experience the normal process of selecting materials and options

From the beginning working with Lisa in the sales office and Morgan the construction manager on the finishing up of our new home, the entire experience was great. No last minute problems or issues. We are really feeling happy with our purchase and the whole experience was very professional from beginning to end.

Grate builder, they finish my new home on time.

From the sales to closing everyone was professional and responsive. I love my new home

Just a very good experince

We are very pleased with everyone at Del Webb in getting our dream home, our forever home.

I used Pulte for everything - realtor, mortgage, insurance which made the process smooth. Home was ready in the time frame originally predicted. Impact windows block out all the construction noise. Special shoutout to Bridget & Brian

Outstanding professional support from Lonnie throughout the building process and post closing. Lonnie has provided exceptional attention to even the smallest details while remaking responsive as needed. Every new build will experience some construction issues. It takes true professionalism to work those details to fruition.

Our project manager did an excellent job and worked with us the entire way. Felt like I could trust him when I was not around. He was super responsive to my concerns and questions and made sure that every detail was addressed especially at the end of the build. Morgan is an excellent Project Manager!

Lisa at sales was amazing. Marvin the contract manager stayed on top of everything and ensured no big problems. It was a smooth transition. The loan department is a different story, worst experience we have ever had.

Great team from sales through the building process, it made a painless experience, the closing portion of the overall process could use some improvement.

Del Webb at Viera finished our home within the original time estimate. We had a great construction manager that gave us weekly text updates with pictures. Overall quality of work was good. There were some issues that were corrected prior to closing. We have several minor warranty issues that were quickly responded to and fixed. Very pleased so far going into our second month in the home.

Clint always responded in a timely manner.

We didn't have any issues during construction. Delays are still ongoing in the building industry. We felt like we had a good sturdy product when we moved in. If you don't expect perfection and can accept some minor cosmetic flaws you will be happy with the home. Pulte/Del Webb has a good building process, and it keeps you informed about the process.

We made best chouce for us and our situation. Warranty responsiveness has improved

The final day pre closing inspection time allotment is ridiculous. Having to inspect/accept all the fit and finish in that short amount of time is impossible. Then theres pressure to accept findings. After that you're on your own.

The process with Del Webb Viera - Pulte was a great experience, The sales process was seamless and very helpful. The building construction manager was attentive and walked with us through the entire process.

Good experience from Lisa in sales to Morgan, project manager. Closing day was difficult because of Pulte last minute demands.

Brian was outstanding. I have had seven homes built during my adult years, he is by far the best person I have worked with. He tried to meet our every need or desire during the home building process. We have been totally satisfied with this entire process..except the landscaping and the finished drywall. We are taking our drywall issues to Brian. Lets just say, to make this house a true high dollar house, It needs to have sanding around almost every outlet done. And before we closed, we made a deal with Brian that this home needs two coats of paint due to them forgetting to round the corners. Brian and the lead paint guy assured us on Friday, that by the time we were ready to close, they would have a second coat on the entire house. We have area's of wall that still don't have a first coat We were told that we would get at the minimum three gallon plants, not true. our landscaping looks like it was pieced together using leftover sod and bushes. We have multiple areas of no sod at all. Our tree in the front yard is dead, yet still it's in the ground. Very Shabby for a home that costs as much as it did. ... More

Sales / Decorating Selections: Lisa and Crystal were superb, 11 out of 10 in every way possible. We are pleased with the overall quality of everything except the drop zone. There are marks from the circular saw on the shelves and the where the lid was cut on the seat, cross cuts went beyond the corners as obviously a circular saw was use instead of a reciprocal saw, this “X” marks had to be filled. There is actually a nail splitting one of the shelves and the lid sticks. The cross cuts were filled in but the other issues persist. Post move in was pretty good but a bit less than stellar. Construction manager Clinton was very professional, nice, respectful and prompt during the build process including the walk through and most issues were addressed with great efficiency and satisfaction over the 3 days before settlement. After move in, the initial response to the final punch list by Lyndsey was excellent, but then the ball dropped as some items weren’t addressed by the contractors because, “They weren’t on the ticket”. Poor seal around front door was not addressed for this reason the technician from American Home Builders simply raised the threshold and did not addressed to play in the door that causes a howling with the wind. I’ve reached out to Lyndsey twice by email for follow up over about 5-7 days and have not heard back. Perhaps there is a good reason such as she may be on PTO. If that’s the case, most companies have an automated email response stating such. In that way the homeowner would at least know the message was received, Other contractors were excellent and addressed issues promptly and fully. Luigi with the garage doors, the rep from the HVAC company and the drywall and paint folks were incredible! We love our new home and would highly recommend Pulte and Del Webb. ... More