Del Webb Reviews in Naples, FL

I must praise everyone we dealt with along the whole process. Beginning with Bill Olex, the salesman who helped us choose the right option for us. Then the Pulte mortgage staff were incredible. Very efficient, patient, friendly and professional from filing, approval to closing. The site manager Tommy was such a pleasure to deal with. He explained every step so we could understand, kept us updated, stuck to the schedule (in fact ahead of schedule) to the every end. I must state that building this home was not a nightmare like the stories you hear. It was exciting, informative and actually FUN! I am so satisfied with the workmanship and materials used. Thank you Pulte. ... More

You can trust Del Webb.

The home buying experience was easy with Del Webb. The sales person, Holly, kept you informed along the way. It was nice to know the progress and see pictures. Del Webb builds a quality product and the community is great with all the amenities. The only not great thing is I feel I paid a little more thank I should of for the villa.

The Welcome Center was very helpful.

The experience was a good on.

Recently we decided to leave cold winters behind and started looking for a place to winter in southwest Florida. We came across Del Webb Naples and setup a time to tour the models. We met with Bill and he showed us several models. After thinking it over, we came back, chose our model and appropriate options, signed the contract and we were on our way! The build process took just over a year, but Bill kept us up-to-date with almost weekly progress pictures. We made one trip to Florida for a pre-drywall walkthrough, and soon it was time to close! Everything was just as we had requested and we received a quick response to the punch list of minor items we created in the first few weeks of SWFL living. We are so glad that we chose to build this home and know we will be happy here for years! The team at Del Webb Naples made everything easy and we would definitely recommend them to others. ... More

Transparency, Transparency, Transparency. DelWebb included us in every stage of the construction and wanted us to see the workmanship and materials used. They explained the hows, the whys and our construction manager David answered every question without hesitation or delay. I referred two family members to DelWebb and they purchased as well. Our salesman Bill is a tremendous asset to the company. Very knowledgeable and always willing to help.

We had a great experience with Sales Rep (Bill) who was always engaged with us and kept us updated as to the progress of our home. Our Construction Manager (Cody) was fantastic after the previous Construction Manager had personal issues and dropped the ball several times leading to our home falling behind by 7 weeks. Cody did absolutely everything he possibly could to bring us as close to being on schedule as possible. Overall, Cody was phenomenal in getting us closed. Of course there are always minor issues post-closing and we're working with the Pulte team to resolve them. One item to note is that whoever does the final cleaning on the homes should be replaced since we had stained/dirty grout lines/tiles after the final cleaning. Again, Pulte is working to resolve this problem, but it should never have been a problem. Compared to the many builders that I've worked with as a mortgage lender, Pulte is outstanding when it comes to building a high quality home. ... More

We love our house! Great quality, very fair price and we love being a part of the Del Webb community. The amenities are great. Our only frustration, was the way our realtor dealt with us every time there was an issue to work through (and we knew buying a new home was going to be some issues to work through). When problems/challenges came up, rather than try to explain things or walk through the options with us, we were basically told to take it or leave it. THREE separate times the option given to us was accept this or walk away and lose your 10% down payment. My spouse and I were both in sales. Take it or leave it is not a great way to do business. Again, love the house, love the neighborhood, loved the builder and loved our construction manager. The realtor, not so much. ... More

Eric was a great help throughout the building process. He held several virtual over the phone visits to show us the house at different stages. Holly always kept us informed and sent us pictures across the country each week.

When we did our preclosing walk through Jake was amazing. He made note off all concerns and even had all the appliance model and serial numbers cataloged for us which was a big time saver. Sue to the supply chain crisis I feel the builder is working to get the few minor issues resolved. We love our new home and would highly recommend Pulte.

Building a new home from a distance can be quite difficult. Thanks to our pre-settlement construction manager, Max, he kept us in the loop. After construction, Eliot was amazing, scheduling sub-contractors to come in and make the repairs. As with any new home, things are not perfect when you move in. Great experience with these two gentleman.

A great builder. They were very helpful with the whole process. I would recommend them to anyone.

Our salesman Bill O was a pleasure to deal with. Honest and trustworthy. We live up north and he kept us up to date with the build every step of the way. From start to closing everything was well organized and easy to complete.

Overall they did a wonderful job building my house. They took care of all small issues I had in a timely fashion. They could have put a second coat of paint throughout the house though,

You have to let the building process work and know they will deliver a great home for you .

Del Webb offers a great variety of floor plans and excellent upgrade options. The options end up adding a significant amount to the purchase price but you end of with a beautiful home. Our building site manager was excellent and on top of any issue that arose. We couldn't have been more pleased.

Sales were exceptional, as should be expected. Sales is still extremely helpful. Construction manager great and very personable, beyond knowledgeable and a quick thinker to correct issues. Still developing relationship with warranty department but it seems they are more of a go between with sub contractor where I still need to be involved. Work in progress.

Pulte is a great home builder and company. They make the purchase experience extremely easy.

Be prepared to wait longer than anticipated for the construction to be completed. But the long wait pays off, once settled in a well constructed building with good materials. Only two suggestions for the design of the “Mystic”! 1) The door swinging open to the separate water closet in the master bathroom takes up all the limited space in that room, leaving no wall left for placing a simple cabinet! Instead a pocket door would help opening up the room. 2) Add 2 (3) feet depth to the MBR closet (extending towards the garage). Although we cherish the 3 car garage, I believe there is still plenty of room left to fit 3 cars in the remaining area. ... More

Issues are not easy to solve as the construction manager doesn’t transmit issues not solved to customer service After closing customer service is polite but not work in a timely manner But the house is great and perfect for our needs

As expected in every respect.

Everything was great. Paint job is a little sloppy put we are in process of rectifying these issues. Holly and Jake went out of their way to keep us informed every step of the way.

Everyone from Pulte seemed to make our experience as smooth as it could be considering the constantly changing market. It was like our satisfaction was important to them.

Yes we did to close friend