Del Webb Reviews in Ocala, FL

Del Webb responded:
Thank you for sharing your experience. We're glad to hear that you had a great homebuying experience, especially with your previous purchases! We're glad to hear that our teams were responsive and thorough in their communication. That said, we're sorry to hear that your experience with our mortgage team did not meet your expectations and will share your comments with the appropriate team. ^KH ... More

Del Webb responded:
Thank you for sharing your experience with us! We're glad to hear that Frank and Debbie provided a great experience for you and answered all of your questions! Wishing you many happy years ahead in your home! ^KH

Del Webb responded:
Thank you for sharing your feedback with us. We’re sorry to hear about your experience with the design selections, cabinetry, escrow process, and the unresolved construction concern. We would like to escalate your concerns for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More

Del Webb responded:
Thank you for sharing your feedback with us. We’re glad to hear you love your home, but we’re sorry to learn about the frustrations you’ve experienced with the landscaping, appliance registration, and outstanding items after move-in. We'd like to escalate your concerns for further review and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Del Webb responded:
Thank you for sharing. We're so glad to hear that your homebuying experience was excellent! However, we're sorry to hear that you have unaddressed concerns within your home and would like to help resolve them. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More

Del Webb responded:
Thank you for bringing this to our attention. We're truly sorry to hear about your experience and the frustration this has caused. We'd like to escalate your concerns for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear your second home has been an even better experience and that Stone Creek continues to be such a great fit! Wishing you many wonderful years ahead in your home! ^KH

Del Webb responded:
Thank you for sharing your feedback. We're glad to hear that you had a positive experience while working with Mike and Angela! We would like to learn more about the concerns with your lawn, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Del Webb responded:
Thank you for sharing. We're so glad to hear that you had a positive experience with Richard! It's wonderful to know that you have been enjoying your home and the neighborhood! ^KH

Del Webb responded:
Thank you for sharing your feedback. We’re sorry to hear about the finishing details you’ve noticed after moving in, as that’s not the level of quality we aim to deliver. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information so we can follow up directly? Thank you again. ^KH ... More

Del Webb responded:
Thank you so much for your kind words! We’re thrilled to hear the team was responsive, professional, and a pleasure to work with! It means a lot to know they made such a positive impression. We truly appreciate you choosing Del Webb and hope you’re enjoying your home! ^KH

Del Webb responded:
Thank you for sharing your feedback. We're so glad to hear that you had a positive experience while working with Frank and Matthew! Congratulations on your new home, enjoy! ^KH

Del Webb responded:
Thank you for sharing your experience. We're glad to hear that Mike provided you with supportive and attentive service throughout your process! Also, we appreciate your feedback regarding the mortgage process. We understand how challenging that can feel, and we’ll share your comments with the appropriate team to help improve that experience. Thank you again for choosing Del Webb! ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re glad to hear you feel your home is well built and that our team exceeded your expectations. We appreciate you noting the concern with the sliding glass doors and your perspective on upgrade costs, as this kind of feedback is valuable. ^KH

Del Webb responded:
Thank you for sharing such a thoughtful review. We’re thrilled to hear that your experience was easy, satisfying, and well supported from start to finish! It’s wonderful to know that the building process, communication tools, craftsmanship, and responsiveness of your builder all contributed to your confidence and happiness in your new home. We’re especially grateful for your recognition of the Del Webb lifestyle and community—creating connections, amenities, and a shared sense of respect is at the heart of what we strive to offer! ^KH ... More

Del Webb responded:
Thank you for taking the time to share your feedback. We’re glad to hear the process felt easy and well supported, from plan modifications to design and electrical selections. It’s wonderful to know that Frank D. and Darren M. provided great communication and guidance throughout your journey! We truly appreciate your feedback and are so happy you’re enjoying your new home! ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re glad to hear you had a good overall experience and that the contractor took the time to explain everything clearly! It’s wonderful to know that Lynn, Robert, and Michael made your move-in a positive one. We truly appreciate your kind words! ^KH

Del Webb responded:
Thank you for sharing your experience. We’re honored to have been part of building your retirement home and are thrilled to hear that the process was smooth and met all your needs! Moving out of state is a big step, and we’re so glad your transition to Stone Creek was successful. We truly appreciate your kind words and are grateful to have you in the community! ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re delighted to hear that the entire journey has been excellent! It’s great to know that our sales team, construction management, and service staff have all been professional and supportive, and we’re especially pleased that your independent inspector was impressed with the quality of construction. We truly appreciate your kind words, enjoy your new home! ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re so glad to hear that Angela, Mike, and Debbie were professional, personable, and responsive throughout your journey! It’s wonderful to know how much you're loving your new community! If you ever need anything, we’re always here to help. ^KH

Del Webb responded:
Thank you for your feedback. We’re thrilled to hear that communication, follow-through, and customer service have all exceeded your expectations! It’s great to know that our team has consistently been polite, considerate, and attentive to your concerns. Congratulations on your new home, welcome to the community! ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re truly sorry to hear that the last-minute underwriting requests and the transfer of your mortgage created frustration and anxiety for you and Lorraine. We understand how stressful the financing process can be, especially when unexpected issues arise. Your feedback is very important, and we’ll be sure to share it with the appropriate teams so we can continue improving the experience for future homeowners. ^KH ... More

Del Webb responded:
Thank you for bringing this to our attention. We are truly sorry to hear about the ongoing concerns with your sliding glass door. We would like to make leadership aware of your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More

Del Webb responded:
Thank you for taking the time to share your experience. We’re glad to hear that you’re happy overall with your new Pulte Home and appreciate your comments on where we can improve, especially regarding the finish work, painting, and design process. We understand how important quality and communication are throughout each step, and we’re sorry to hear that certain aspects didn’t meet your expectations. Thank you again for sharing your insights. ^KH ... More