Del Webb Reviews in Ocala, FL

Great homes also great community

Communication throughout the process has been poor. Slow responses on all levels. While the house is visually beautiful from the street, the interior of the home is poorly done. There appears to be no pride in the craftsmanship of my home. Poor paint, poor fit and finish, bad doors and the list will continue. They are starting to do some warranty work, but the repairs have been slow.

Once house closed can’t get builder to respond to issues found.

My Field Manager was very good. During the building process he responded quickly to my questions and concerns. After I closed and moved into the house, he continued to follow up on tasks that still needed to be completed. The warranty people have also been quick to respond and correct flaws.

Sales, designer, staff, field manager, building crew were all wonderful to work with. Very enjoyable experience. We wondered how we would do building for the first time, but they made it easy! We would do it again! Stone Creek is all we expected and more. Love the community and residents. Friendly place!

Frank was a great communicator and paid attention to detail.

I am extremely happy with my house, the location so close to the stores I go to. The field manager spoke my language and that made the experience more simpler and easy to understand. I highly recommend this company Del Webb to anyone! And everyone!! Thank you for my beautiful home

Our project kept us up-to-date on all phases of the build.

Great house, we wish there could have been some changes

This is not a custom built home. I have always had a custom built home. Something you have to sacrifice to have a great community like Stone Creek. We love it here.

In general we had a good building experience. Our sales person and design team did an outstanding job. Project completion was very delayed from the initial estimate. Also, we are still waiting on unresolved open issues that were noted shortly after closing.

The people were very upfront about schedule issues. Great communication

I chose Stone Creek because of excellent design and great options available for our new build. Quality workmanship.

The overall build experience was good. The field manager kept us informed with images during the process. There are several minor issues yet to be resolved but I am confident they will be.

We searched all over the state. Love Del Webb locations the most.

My Project Supervisor responses quickly to punch list items, but the Sub contractors Del Webb is using are very slow to respond. I understand that Covid and supply chain issues may play a big part, but when a new home owner has the same issues and their’s get resolve before ours, it is not right.

We are happy with our new home. The purchasing process was about as smooth as it could be. Uploading information was simple, and when I ran into problems, Jen jumped in to help out.

Tried to keep everything on track with suppliers and workers

Our construction manager was very through. Chase B. is quite knowledgeable about the houses he oversees. His good attitude took a lot of stress out of the entire process. Thank you!

I have a beautiful, well-built home, in a beautiful community! I wholeheartedly recommend Del Webb Stone Creek to anyone looking for a place to live well and enjoy the fruits of their labor, a happy and active retirement!

We were blown away by how kind and courteous everyone was from our sales rep. to the on site project manager. They absolutely took the time to walk us through the entire process and answer every question we had (more times than I remember) until we were totally satisfied. Our Community is absolutely beautiful, well kept with tons of activities to keep you engaged. Our home is beautiful and we are very happy with our purchase.

Worst experience building Told anything just to make a sale Disability needs not met!!!!! Would not recommend

This home appears to be well built and the process was smooth

Phil, our building supervisor, went above and beyond our expectations. He sincerely cared about the construction and quality of our home. He was readily available to answer any questions we may have had; from beginning to end. Always kind and courteous, Phil made the building process very enjoyable.

This has been a great experience working with everyone concerned in this whole process. Very happy!!