Del Webb Reviews in Ocala, FL

My field manager was fantastic until she quit abruptly on the day of walk through and left me hanging. Due to holidays another field manager was not assigned for 2 weeks. Since it was the holiday the warranty office was short staffed. The issues and repairs that should have been taken care of before closing was not handled for over 30+ days. Stone Creek has beautiful landscaping every where except the Nottingham retention area where my home backs up to a muddy retention area. Yes I knew I was buying on a retention area, but I was assured they would do a better job at the beatification of the area. Its a muddy mess that has garbage flying around. I watched 3 men from the lawn company sit out there for hours and never bothered to pick up one piece of garbage. My salesman was good, the field manager was awesome until she quit, the follow up was ok, the title company needs help with communication of trusts, the insurance company is very slow to follow up with obtaining a policy, the quality of construction for the value is phenomenal. The neighbors are fantastic! You asked for a review... this was my experience. ... More

We love this home. It’s quaint and in a lovely community.

The Sales staff and Field Manager we had were wonderful. The quality of materials are top notch. The craftsmanship and attention to detail could have been better although I rated above average. For the few issues I experienced, the response time lacked effort. Overall, very pleased. Highly recommend.

Responsiveness to identified issues is laughable. I can’t recommend buying a house from del Webb

The project manager did an excellent job keeping us up to date with photos, answering questions and checking that all was done well. Been there about a month and all is working well.

I enjoyed working with the sales department. Working with the field managers can be trying as they like telling and not listening.

We were absent for the entire build and closing. We returned to find as near perfect house as you could ask for. Very happy!

Within 2 weeks of moving in we realized our driveway had some serious defects. Our Pulte project manager said it should be replaced. His boss refused any work on it.

Jacob was the project manager. He was very attentive to our needs. Very thorough and timely with communication. We’re glad he was our project manager

I would recommend Pulte as the home builder of choice

Dell Webb standards are excellent, but the quality of the workmanship is mostly subcontractor dependent. Our field manager was excellent and required many do-overs by subcontractors not meeting Pulte standards, but not everything could be identified and fixed.

Must realize builder putting up homes pretty fast.Some sub contractors not real experienced.Warranty however helps resolve issues. I was not happy with Pulte financing initially however it was resolved. Person i worked with not knowledgeable not explained all aspects of financing. I found out on my own. Field manager/warranty manager great.Had contact and able to see it being constructed.

Option or upgrades should include, at time of construction, grout sealing for those who select ceramic or porcelain tile, and choice of sliding doors or French doors.

Good selection of models. Good communication from purchase through warranty work. Jacob was very good at keeping us updated with information and photos. He was accomodating to our requests to visit with some after market vendors prior to closing. Angie checked in out us and our progress. Nikki was so very helpful and patient on our selection day. Getting options in advance was very helpful. Your new selections available in January were what helped make our decision. We wanted the space but not a second floor. The issues we have found after closing so far has been fixed to our satisfaction and in a very timely manner. Some of these things should have been correct the first time around , but Debbie has been very responsive in getting things made right. ... More

Project Manager was on-top of everything and provided weekly updates with pictures. Access to the "build web site" is especially helpful in keeping updated on the progress of the build.

This great company is above board and kept us in the know every week with photographs and emails. A great group of individuals.

Outstanding builder and community.

I never thought I would live in a retirement community, but it is one of the best decisions that I have ever made. My home is just right for me. As for the community, it is as if I am in high school again. The neighbors in my community often take evening walks and are happy to introduce themselves and talk as they walk by if you are so inclined. I look forward to creating great memories here. P.S. - my sales agents, Angelia and Allen, and the construction experts, Jefferson and John, are the best.

Good value.

Good experience, few problems.

This is the second Del Webb community that we have lived in and feel we will enjoy this one as much as the first.

We are very pleased with our new home. Everyone has been very helpful

First, our Field Manager was excellent. The problems we had involved substandard work by several subcontractors, some of which became difficult and frustrating to correct in a timely manner. Some significant items had to be redone and some required protracted negotiations with Pulte executives, above the Field Manager level, to reach a "settlement".

Provided continuous updates during the build.

Everyone we worked with in building our new home was awesome. They listened and were very helpful