This is the worst house built I ever seen. I have built five other house and if you added up the problems with all five of them, this house surpasses them 10-fold. If I knew the quality of the workmanship that I was getting, I would not have built with Del Webb (Pulte company.) The models do not tell the true story of quality. I wish that my house could be shown as a model with the mold and poor workmanship. We closed on 2/24 and had to clean the house for days. Our furniture arrived 3/10 and we had to move out of the house on 3/15 because of mold in the walls. Today is 3/29 and we're still ...

Del Webb responded:
Hi Robert. Thank you for taking the time to share this feedback with us so we can escalate it to leadership. We would like to look into this situation as well and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^TP delwebb ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Buyer Beware!

Anonymous
Verified HomeBuyer
February 07, 2023
OCALA, FL

Worst workmanship ever! Best advice is not to buy a Pulte home!

Del Webb responded:
Hello, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP delwebb

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Buyer Beware

Edward M.
Verified HomeBuyer
January 13, 2023
OCALA, FL

Simply terrible! The quality of fit and finish is terrible. Our house was NOT properly cleaned upon closing, my wife is 69 years old and has been on her knees scraping off adhesive on the tile floor throughout the entire house. Our roof valley was not properly installed despite what Batterbee roofing said. After 61 days, our doorbell works! Our driveway looks like crap! (Cement work) Andrew and Frank are well aware of the problems! We closed and did not hear from them for 46 days until we ran into to Frank walking down the street. Frank and Andrew have NOT addressed the issues. Now, Drake ...

Del Webb responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your concerns and contact information so we can get in touch with you? ^TP delwebb ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Disappointing in Quality

Lori D.
Verified HomeBuyer
September 18, 2019
OCALA, FL

The day we took possession we had the following issues: Broken windows Painting is so bad they are repainting the entire inside of our house Refrigerator has bee replaced (Ice Maker DOA) Air Conditioning has failed on two occasions (Leaks were found on the outside of the house) The quality of our home is just not what we expected and our dreams have been taken away with all the issues

Del Webb responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at socialcare@pultegroup.com so we can help! ^Abby delwebb

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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What Ocala Homeowners Have to Say About Del Webb.

Del Webb

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Worst House I Ever Had Built

Buyer Beware!

Buyer Beware

Disappointing in Quality