Del Webb Reviews in Ocala, FL

Once house closed can’t get builder to respond to issues found.

The overall build experience was good. The field manager kept us informed with images during the process. There are several minor issues yet to be resolved but I am confident they will be.

We are happy with our new home. The purchasing process was about as smooth as it could be. Uploading information was simple, and when I ran into problems, Jen jumped in to help out.

We were blown away by how kind and courteous everyone was from our sales rep. to the on site project manager. They absolutely took the time to walk us through the entire process and answer every question we had (more times than I remember) until we were totally satisfied. Our Community is absolutely beautiful, well kept with tons of activities to keep you engaged. Our home is beautiful and we are very happy with our purchase.

This home appears to be well built and the process was smooth

Phil, our building supervisor, went above and beyond our expectations. He sincerely cared about the construction and quality of our home. He was readily available to answer any questions we may have had; from beginning to end. Always kind and courteous, Phil made the building process very enjoyable.

Very good team at Del Webb Stone Creek that all like what they do and do their jobs well. They are understaffed for the increase in the number of new home builds in the past year. Overall we are very happy with the quality of our home and the Stone Creek community.

great feedback while been built lack of response to warranty issues

I had the best construction manager I have ever dealt with. Phil was friendly and knowledgeable in the building trade and bent over backwards to get it done right. Phil did a great job supervising my house. Thanks to Phil, the house is good except for minor things.

Structurally solid construction. Floor plans that are well laid out. Immediately felt “at home” in my new house.

This is our 2nd Del Webb home, great company!

Thanks to sales personnel and project manager. We love Stone Creek.

Great price would buy again .

This is the second home we built with Pulte. This hone is for our daughter who has special needs. Our sales rep helped us thru the changes like pocket doors and wider Doorways. The changes were very affordable. Our management coordinator went Above and beyond to make sure all issues were taken care of.

Imagine buying an home and physically not seeing it until final week before closing, only pictures from base to completion with bi-weekly updates and depending trusting agent, designer and project manager. Delwebb Pulte did it great, pictures helped, but the WOW being there in person makes trusting people involved great. Also completion was on scheduled as promised.

Very smooth process with sales and construction. You need to have an idea of what you want when you get to the design center. They don't have a real designer who can help coordinate - more of an order taker. Overall end product was great except for a few minor glitches that were corrected quickly.

We love this home. It’s quaint and in a lovely community.

The Sales staff and Field Manager we had were wonderful. The quality of materials are top notch. The craftsmanship and attention to detail could have been better although I rated above average. For the few issues I experienced, the response time lacked effort. Overall, very pleased. Highly recommend.

Jacob was the project manager. He was very attentive to our needs. Very thorough and timely with communication. We’re glad he was our project manager

Project Manager was on-top of everything and provided weekly updates with pictures. Access to the "build web site" is especially helpful in keeping updated on the progress of the build.

Good experience, few problems.

This is the second Del Webb community that we have lived in and feel we will enjoy this one as much as the first.

The only issue we have currently is our laminate floors. Nevertheless, when we notified the warranty dept, they responded immediately for an appointment this week to discuss. Value is excellent especially given the size of the comes and fewer more "Up-grades" to hike the price. So many things are included in the basic price you have money left to "splurge" on a few of them! All of the people we have worked with since last September have my excellent rating for their trustworthiness from our salesperson to our field manager. Responsiveness to issues is a problem right now due to Covid-19 and workers are not allowed in your homes except for emergencies. We do have a few small ones which were on our "punch list" but didn't have time to get it taken care of before the shutdown. During the building process however, they were immediately responsive to any issues, questions or difficulties we had with any of the building issues. ... More

Dawnyle was amazing and listened to us. However our warrantee team just kept giving us excuses for the poor workmanship.

We love our new home and especially the location having past experience with building construction I have been very disappointed in the quality of workmanship and the number of callbacks to correct things that should’ve been done to start with