Del Webb Reviews in Ocala, FL

We had an awesome construction/project supervisor. Our issues were dealt with in a timely manner. The construction went as planned. We are very happy with our new home.

It appears that you are rushing in the building of the homes and some of the features are done rather sloppy. Also, because of the rush to put up the houses and the lack of materials, ie. windows and screens, you are substituting.

My salesman helped me during entire process. Especially especially since I did everything from purchase, decorating choices, and closing ande made it easy even though I was in California and Able to accomplish it all.

Our new home was beautifully and sturdily built in spite of the chaos in the labor and materials markets. The people of Del Webb Stone Creek were always forthright, respectful, cheerfully reassuring, and as it turns out--completely trustworthy. That was important to us because we were unable to supervise or even visit our project the entire time it was being built.

Although we are pleased with our new home some of the comments expressed by other buyers with regards to the builder not following mandatory codes and specifically with regards to studs, Joist and rafters give me pause to confidence in structural integrity as we did not hire a licensed inspector during our walk through phases and final inspection. When I asked our superintendent if a licensed inspector was used during Pulte’s quality assurance inspection he stated no that they use their in-house capability. I am not saying that I do not have confidence in my home’s safety I am saying that the over quality of the structure gives me pause. I did not take exception to various paint spots on the vinyl flooring as Jacob took care of them and other minor nit noy items. I love my view and landscaping and overall layout of the home, the amenities incorporated in the community and location. ... More

Long but worth the wait in closing. Builder had numerous hurdles to finishing the build. There are still several minor issues which did not delay move in and are being addressed. We love our new home.

From the beginning with our sales rep, Bruce, Nicki the interior designer who listened and suggested when we went a little astray to closing with Pulte Mortgage responsiveness was excellent. Our construction manager Steve was the person who made this a positive for us. With all the hurdles he faces daily with shortage of product and deadlines being met, he was great. When we went through our walk thru before closing there were so many things that needed to be done we were not optimistic. Steve assured us that everything would be done and it was. He continues to be available to us as the first week in our new home we had air conditioning issues which he handled immediately and recently a plumbing backup which he also assisted in getting resolved quickly. The beginning of our experience was great but our construction manager is the one who kept it all together and made this a win. Stone Creek is an amazing place and we look forward to many happy years here. ... More

We are happy with our new home. The purchasing process was about as smooth as it could be. Uploading information was simple, and when I ran into problems, Jen jumped in to help out.

We were blown away by how kind and courteous everyone was from our sales rep. to the on site project manager. They absolutely took the time to walk us through the entire process and answer every question we had (more times than I remember) until we were totally satisfied. Our Community is absolutely beautiful, well kept with tons of activities to keep you engaged. Our home is beautiful and we are very happy with our purchase.

This home appears to be well built and the process was smooth

great feedback while been built lack of response to warranty issues

Great price would buy again .

Jacob was the project manager. He was very attentive to our needs. Very thorough and timely with communication. We’re glad he was our project manager

Production home, don't expect perfection.

Home built and purchased nice

We moved into our brand new ‘Contour’ home in Bridlewood last Monday. We could not be happier in selecting this community. After visiting about 7-8 different properties over the last 5 years Stone Creek remained a front runner. We dealt with Bruce in sales- he always made himself available and was completely upfront about everything. Our last visit was in January 2023 and once we got home we decided to go for it! Bruce suggested the perfect lot and got it released for us. Building ‘long distance’ from Pittsburgh had its challenges, but everyone at Stone Creek and Pulte were super helpful. Nikki in the design center sent us all kind of samples and took pictures of combos and made great design suggestions. Building was completed WAY ahead of schedule and there were a few hiccups throughout, but they were addressed immediately. We chose to mortgage through Pulte as well. Again, great service from Jessica and Tracey. They were extremely helpful and communicated everything well. During the build we were unable to attend the walk-throughs, but neighbors stood in for us and helped by FaceTiming the process. The pre-closing walk through prior to closing was the first time we physically saw our home and property. WOW! Matteo filled in for our PM on the walk-through. To say he was thorough would be an understatement! He was pointing out and flagging things that most wouldn’t see. Only minor things needed tweaks. Our home is BEAUTIFUL! But the BEST part is the community of people and neighbors. It feels like ‘old times’ where neighbors gathered regularly, you could leave your doors unlocked and just enjoy life! We couldn’t be happier to start this new chapter of our lives at Stone Creek! ... More

Construction and closing was on time. Interaction with the building process via the project manager was a smooth process, the process along the way was well communicated from the mortgage process, to the final closing was as advertised and exactly on time. Quality of the home built was to may satisfaction.

Good Builder to work with

Our salesman was outstanding and helped us far and beyond just “selling” us. This experience would not have been nearly as good without his help along the way.

The overall build experience was good. The field manager kept us informed with images during the process. There are several minor issues yet to be resolved but I am confident they will be.

Very smooth process with sales and construction. You need to have an idea of what you want when you get to the design center. They don't have a real designer who can help coordinate - more of an order taker. Overall end product was great except for a few minor glitches that were corrected quickly.

The Sales staff and Field Manager we had were wonderful. The quality of materials are top notch. The craftsmanship and attention to detail could have been better although I rated above average. For the few issues I experienced, the response time lacked effort. Overall, very pleased. Highly recommend.

Project Manager was on-top of everything and provided weekly updates with pictures. Access to the "build web site" is especially helpful in keeping updated on the progress of the build.

Once house closed can’t get builder to respond to issues found.

We love this home. It’s quaint and in a lovely community.