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Del Webb Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Del Webb.

Read all 351 verified reviews from homeowners that built a new home with Del Webb in the Orlando area. Orlando homeowners have rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4 out of 5 stars in Orlando Area

351 Reviews in Orlando Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.7

Del Webb in Orlando Area

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Customer Reviews

Extremely bad experience. Bad workmanship, cannot trust a word they say, lack of communication.

  • Fernando B.
  • Verified HomeBuyer
  • January 13, 2022
  • Saint Cloud, FL

The lack of communication, the workmanship, the turmoil with the field & construction managers was inexcusable. We could not get firm answers on anything all the way til the closing. We had to hire our own home inspector because there were so many issues. Our inspector confirmed and found multiple discrepancies. A full report was submitted to the field & Construction Manager by our inspector. We had to have a Build Quality Celebration form with at least 15 items on it signed by Construction Manager on the day of closing although they promised to have these items repaired by closing date. A ...

Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1