Skip main navigation
Del Webb

Del Webb Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Del Webb.

Read all 378 verified reviews from homeowners that built a new home with Del Webb in the Orlando area. Orlando homeowners have rated Del Webb an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.1 out of 5 stars in Orlando Area

378 Reviews in Orlando Area

Star Rating Breakdown

5 ★ 193

4 ★ 71

3 ★ 57

2 ★ 41

1 ★ 16

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4

Value 3.9

Responsiveness 3.7

Del Webb in Orlando Area

View Homes

Customer Reviews

The lack of craftsmanship in the final product delivered and the team's pride in such poor work.

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Saint Cloud, FL

Don't trust when they say issues will be addressed. They are not, in addition they work to distract you and keep you from uncovering the issues.

Del Webb responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. delwebb

Total Score 1

Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Extremely bad experience. Bad workmanship, cannot trust a word they say, lack of communication.

  • Fernando B.
  • Verified HomeBuyer
  • January 13, 2022
  • Saint Cloud, FL

The lack of communication, the workmanship, the turmoil with the field & construction managers was inexcusable. We could not get firm answers on anything all the way til the closing. We had to hire our own home inspector because there were so many issues. Our inspector confirmed and found multiple discrepancies. A full report was submitted to the field & Construction Manager by our inspector. We had to have a Build Quality Celebration form with at least 15 items on it signed by Construction Manager on the day of closing although they promised to have these items repaired by closing date. A ...

Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

poor workmanship, no attention to detail, or oversight of substandard subcontractors

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2021
  • Saint Cloud, FL

From sales meeting to final construction, a very painful experience

Del Webb responded:
We are so sorry to hear that you had a negative experience building your new home and are unhappy with the overall quality. We would like to learn more about your experience so we can address these concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...

Total Score 1

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1