Del Webb Reviews in Orlando, FL

The overall experience was not positive. The dues increased 22% from contract to closing. We specifically asked about dues and were told there was no pending increase. The grounds look bad…like HUD housing bad. Dead grass everywhere. Dead trees remain. Asked to cancel multiple times and were ghosted. Horrible experience- lots of regret.

Closing process was great, and the house was exactly what I was looking for at an affordable price

This is my 14th newly built home, and it has by far been the best home in all aspects. I have owned Toll Brothers, Miller & Smith, Beazer, Ryan, NVR, to name a few and Pulte's craftsmanship, customer service, quality, pricing and willingness to work with the homeowner has been nothing but superior - far out pacing their competitors! If you are look for the best quality, service, loyalty and all around great experience, purchase a Pulte home - you will not be disappointed!

The overall quality o the home is good, but the final delivery was no clean, had paint spots, glue spots, etc., in every room.For the price of the home, I would have expected the home to be immaculate when we moved in and it was not and is not. We are still finding glue, paint spots, smeared substances on floors, showers and doors, scratched shower windows, etc. This should not have been left unnoticed and uncorrected by the contractors or the builder.

Builder/Contractor was very responsive to our questions and needs. Overall a very good experience!

We are so happy in this community. The buying process was easy and straightforward and any issues we had were resolved quickly. Love our new home and friendly neighborhood.

I am extremely happy about my new build villa in Del Webb Oasis (DWO)! Every Pulte team member with whom I worked with was/is very nice, customer-conscious and dedicated to helping me have the best possible experience throughout each step! The Pulte mortgage/loan process was the most challenging component, as I wasn’t the common or typical buyer, so the financial team members worked diligently on a solution that allowed me to purchase my new build with only a slight delay in the closing date (to allow the loan process to complete). Being in DWO has is just fantastic! The neighbors are very nice and helpful without being intrusive; the HOA team and Pulte Warranty team the same - earnestly striving and delivering excellent customer service. Definitely recommend DWO especially if you love Disney, that spirit permeates throughout the community! ... More

mortgage process horrible, agent not truthful quality of home good not customer friendly

The entire Pulte team from sales, mortgage group, closing, construction manager, ALL worked together to get us “home”.

The structural components of the house seem very sound. However, there is a lack of detail on the finishing touches. Paint and grout are all over my tile and it is difficult to get out. I can’t get into my portal from the title company to get any of my closing documents despite several attempts in reaching out. If Del Webb has nothing to do with this, then I’m sorry but this experience is in this community.

Our initial interaction and subsequent ones with Nate, our salesperson, was very informative and that was instrumental in us moving forward. This is the fifth home we built and we definitely got good value for our money. As far as the builder’s team, they were responsive but I feel they could do better. Some things initially fell through the cracks but luckily they got resolved later. Our Customer Care rep Jimmy, is responsive and stays on top of things. We closed on Jan. 22, 2026 and some minor things are still being taken care of. Potential home buyers should know that this builder is highly reputable. They deliver in a timely manner and are very accommodating. It’s important to have a builder that does their best to work with you. Overall we’re very pleased. ... More

We love the community. However, the price charged for the lot we feel was a bit excessive for what we got. The upgrades we got are great looking and we like them but once again they are overpriced and most should have been included in the base price of the house. The appliances look good but we have been here for over a month and the dishwasher is still broken and cannot be used. The repair person was scheduled to show up yesterday and was a NO SHOW for the appliance repair. The refrigerator water line had to be rerouted because the supply line got pinched when it was installed. So the plumber had to come back and open up the wall to reroute the plumbing, The drywall guys had to come back and patch the drywall and the appliance service company had to come out to find that the line was pinched. Had to get the wall repainted. Now we have to get the appliance service company to come back out to relevel the fridge and adjust the fridge doors. As of the date of this review, we are still waiting for the dishwasher and the refrigerator to be repaired properly. ... More

Would definitely build another home with them

Don't fall for markering. Problems that were solved not by the HOA were made if is something that the HOA has to be envolved Jimmy and his team will sole but wen HOA is required you won't have a imediatly response, I' m not even starting to move but problems are starting to grow

This is the second Pulte home we have purchased. The first was Summerhour in Kennesaw Georgie which is why we actually purchased this house. The experience was great as I expected from Sales, to design and ultimately working with our construction manager, Trevor. He was simply exceptional - thoughtful, caring, compassionate, understanding and listened to any concerns we had. This makes a huge difference to the purchase and build experience. The one thing I would say is, I wish the pavers on the driveway and on the lanai were sealed. The sand created such a mess especially when the lanai is screened in. I believe buyers would appreciate this even if they had to pay for it. This would make the home delivery so much better. Also, why not offer the same pavers that is on lanai from model? That would have been awesome. Anyway, still a great experience. ... More

Everything went very well and so far everything works like it should. Very pleased

Everyone was so kind and helpful. I am very happy. Tiffany is the best. Sean and Melvin too!

UNLESS YOU COMPLAIN ABOUT MESS ON HOMES BEING BUILT NEXT TO YOU NO ONE CARES, YOU NEED TO COMPLAIN AND GET UPSET FOR THEM TO HAVE RESPECT FOR HOMEOWNERS THAT MOVED IN AND HOMES NEXT TO THEM BEING BUILT, MESSY AND DIRTY AND IT DEFINITELY SHOULD BE A BETTER EXPERIENCE!!

Overall, the whole process from visiting the model homes to actual moving in to our home was a very rewarding experience. We chose alot of upgrades to the house. The quality of the workmanship, details were excellent. The entire building team, inspectors were thorough at their job. We received weekly updates on our house throughout the entire process. There were minimal issues or problems and whatever issues there were , they were fixed efficiently. Our recommendations are : need to include niches in all showers. Need to improve the quality of the paving stones in front of the house. They should be packed down tighter. ... More

Both Aaron and Mikaela are very supportive and attentive with a focus on helping us, as customers, to successfully buy/close on our house. We would highly recommend these folks to anyone wanting to buy and build at Pulte.

We have built seven new homes over the past 20 years and Pulte is one of the best builders! On time, great quality and excellent follow through on warranty items, large and small. The Dell Web community and club house are spectacular. A special acknowledgment of Shelby in the Pulte Customer Care Department for excellence!

Take notes about every detail of your plan and design because of unexpected and unexplained changes, I.e. shower heads in the master bathroom. Inspect carefully details of floors ( we found lots of paint left and poor details around toilets, walls, windows, and toilets. Garage, cabinets, and countertops needed additional touches and cleaning of construction materials and gaps. Ask questions and document appliances you choose. Our refrigerator was a little disappointing - not what we thought we chose. Check the garage openers, and “smart home” features. Good luck.

Hire a property manager if you don’t live in town.

The house has high ceilings and feels bigger than it is because of that.The quality of appliances included with the house is excellent. I love the color of the floor and that the rooms don’t have carpet.The house isolation system is good because I don’t hear the outside sounds. The closing process was very good and we were attended by professionals. I feel very safe in this community and absolutely recommend Del Web and their houses.

Sean our project manager was transparent, friendly, accommodating, and knowledgeable.