
Del Webb Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Del Webb.
Read all 312 verified reviews from homeowners that built a new home with Del Webb in the Orlando area. Orlando homeowners have rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Orlando Area
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Customer Reviews
GREAT Property Manager
- Janice B.
- Verified HomeBuyer
- August 30, 2022
- Saint Cloud, FL
Clay was a great property manager to work with. He has been responsive, pleasant, and professional.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Del Webb - Home is well worth the wait!
- Anonymous
- Verified HomeBuyer
- July 05, 2022
- Saint Cloud, FL
Home is well worth the wait!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Pulte Del Webb home is just Awesome!
- Robert C.
- Verified HomeBuyer
- February 02, 2022
- Saint Cloud, FL
Salesman was awesome. Enjoyed the experience. Very helpful. Always available to address my questions. Once I closed and moved in, I have found only a few issues in the build related to quality of installations. However, I am working with PulteDelWebb warranty manager to quickly get these issues resolved.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Pulte delivered our house on time even after several delays.
- Claudine E.
- Verified HomeBuyer
- October 28, 2021
- Saint Cloud, FL
We are very satisfied with the workmanship and quality of our Pulte home. We have heard of problems with other builders. We did not experience any issues. Our pre-drywall and final inspections did not bring any major issues to light. During a time when it is difficult for builders to finish homes on time, Pulte came through for us. We had an excellent field manager who educated us on our new home and pushed to close on our home when anticipated.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Great experience
- Diane W.
- Verified HomeBuyer
- July 28, 2021
- Saint Cloud, FL
This is the 4th home I've built over the years and probably the best process of them all. I was kept updated on any issues that came up and my questions were answered promptly. Workmanship above average.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Timely construction and craftmanship.
- John L.
- Verified HomeBuyer
- May 27, 2021
- Saint Cloud, FL
Completion of my house was within 1 month of original projection. Found no material defects in construction of home. Very pleases with my decision.
Del Webb responded:
We are so happy to hear that you are pleased with your new home! Thank you for leaving a review and we wish you all the best in your new community. ^AH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Sean did excellent job
- Ronny J.
- Verified HomeBuyer
- December 25, 2024
- Saint Cloud, FL
Great experience with Rachel
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 4
Pre-Closing Repairs Needed
- Anonymous
- Verified HomeBuyer
- November 04, 2024
- Clermont, FL
The contractors who came just before we closed to fix items seemed to be a little careless with how they left the repaired items and footprints all over the hallway and kitchen.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Great Sales Team and Great Construction Team
- Shannon G.
- Verified HomeBuyer
- September 26, 2024
- Winter Garden, FL
Everyone on the Pulte team was great. Extremely friendly and easy to work with.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Build Quality Experience not so good
- Alan T.
- Verified HomeBuyer
- May 02, 2024
- Clermont, FL
Well the issues I have had are 1. Drywall finishes you can see a lot of the seams in mostly the walls we had them fix a few but now that we had the house painted you can see a lot more, as for the trim finishes they skipped a lot of sanding before painting, and now after living in the house for a month the stucco on the side of the house has cracks In a few places, and the craftsmanship of the stucco is not so good, they also never painted the outside windowsills of the upper windows, in my opinion after watching the houses being built around me I think a lot of it may be because of the ...
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Smooth closing and overall positive experience.
- Ada H.
- Verified HomeBuyer
- May 25, 2023
- Kissimmee, FL
The whole experience went smoothly, received assistance in closing electronically. The builder inspector and the warranty and customer care person were very efficient in the performance of their jobs. Overall, very positive experience.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Jake and Oliver
- Eileen G.
- Verified HomeBuyer
- May 03, 2023
- Saint Cloud, FL
Both Jake and Oliver have been attentive to the concerns to complete the finishes in my home to the Pulte building standards. I'm very glad I picked Del Webb Sunbridge for my home.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Delwebb Sales Representatives exceptional
- Mariros B.
- Verified HomeBuyer
- May 03, 2023
- Saint Cloud, FL
First and foremost I commend Kailey she is the sales representative who assisted me the 2nd and 3rd time I visited delwebb sunbridge. Her service/care very exceptional. She is approachable, friendly, dedicated, sincere and a very kind heart helping clients. She guided and assisted me from the very start of the buying process until the closing date. She gives me updates, I can text her anytime even at night and on weekends she is always available to attend my needs and she tried her very best to attend and answer all my questions and took actions in all my requests. I can't thank her enough ...
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Del Webb - Sales and design teams were excellent and kept us up to date
- David B.
- Verified HomeBuyer
- February 08, 2022
- Saint Cloud, FL
Sales and design teams were excellent and kept us up to date on progress of the build and access / options for supply issues due to Covid. Timeline was not changed. No delays.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Building Team
- Christine S.
- Verified HomeBuyer
- December 01, 2020
- Saint Cloud, FL
From Crystal in sales to Tim and his team we are very happy DellWebb homes and Pulte
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 4
Overall it was quite good.
- Connie M.
- Verified HomeBuyer
- August 12, 2024
- Winter Garden, FL
Buying was fantastic with Alex and she helped me all along the way. The closing Dept. was a nightmare. They need to be better trained. Johnathan was very pleasant to work with and kept in touch as to what was happening as I lived else where. Overall the experience was quite good.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Field managers
- Christopher C.
- Verified HomeBuyer
- April 03, 2024
- Clermont, FL
The work load on the construction managers was too much, spread too thin and affected their ability to be timely in their responses. All mangers were knowledgeable, professional , personable and sincere in their efforts to resolve issues.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
Quick Move-In
- John C.
- Verified HomeBuyer
- July 02, 2023
- Saint Cloud, FL
Overall, this was a very easy and pleasant experience - from viewing available properties, negotiating the contract, working with the construction manager, closing, and working with the customer care manager. The sales rep, Kialey B. went above and beyond our expectations and really set a high standard for others to follow - DWS should name a road or something after her. We purchased a property that was already complete and there were some issues we wanted addressed/corrected before closing. Although not everything was complete, enough was done for us to close on time. Kyle B., the ...
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
House Construction Great BUT Painting POOR
- Michael S.
- Verified HomeBuyer
- October 27, 2021
- Saint Cloud, FL
The home construction is great and all the amenities we ordered were delivered and installed. The only complaint is the very poor workmanship of the painters. There are paint splatters and over runs all over the house. Many spots were over caulked or not caulked at all. A lot of painted areas were sloppy. This is definitely a black eye for Del Webb, a company that is known for quality.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
Del Webb - On August 29 I sent Pulte a repair request on 11 issues.
- Burnell O.
- Verified HomeBuyer
- September 14, 2021
- Saint Cloud, FL
On August 29 I sent Pulte a repair request on 11 issues. No response. I submitted a lanai screen request to HOA on August 10. Still no response. It should not take this long for a simple matter.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 1
Del Webb - This is the second home we built.
- John F.
- Verified HomeBuyer
- September 14, 2021
- Saint Cloud, FL
This is the second home we built. Once we got past a few misunderstandings in the beginning of the sales process things went smoothly. The build process was awesome. Now that we are in the home the warranty people are NOTY GOOD. Things are taking forever to get fixed. The vendors are unreliable. They don't show up, and when they do they are unprepared to complete the job.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Overall staff was responsive but workmanship needs to improve. Painting both inside and out was poor, painter cam back for a full day to fix painting issues.
- Christine Z.
- Verified HomeBuyer
- September 07, 2021
- Saint Cloud, FL
Overall the experience was good, but homeowners should be prepared for at least two months of workman coming back to fix thinks like paint, stucco, appliances, tile, etc.
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 3
The layout of the houses and community are wonderful.
- Thomas E.
- Verified HomeBuyer
- June 29, 2021
- Saint Cloud, FL
Their contractors do not keep a clean or tidy work space. Debris was left everywhere inside and out during the buildout. Their finishing work was no better than an inexperienced DIY person. Carpentry was horrible. We purchased cabinet in the entry way from garage that I could have built better with the limited tools I have. Each shelf was at different spacing. The painting was horrible and had to be done a second time.
Total Score 5
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Good construction quality, not so good at finish details
- Sheikh A.
- Verified HomeBuyer
- September 26, 2024
- Kissimmee, FL
This is my second Pulte new construction home purchase in the last 4 years. I think the quality of the materials and build construction is very good. With this last purchase however, I am less than thrilled to the attention to details of the interior finishes and care by the trades. Had many issues with things being missed, or sloppy finish that was less than satisfying. I am still waiting for a lot of these issues to be fixed - more than a month after closing
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
Close to a MILLON DOLLAR HOME and surgical detail are extremely weak. This is not our first rodeo purchasing a home from a builder ... from initial walk thru to workmanship, to details were beyond horrible.
- Jonathan B.
- Verified HomeBuyer
- September 08, 2024
- Clermont, FL
Our Salesperson and Construction Manager are fabulous people. Got prompt responses and they know their industry. We paid close to a MILLION $$$$$ for this home but the details are very weak ... I saw trades working and painting homes in the dark ... Builder i.e. PULTE should have very high Standard Procedures when delivering a home. Response time on punch list is weak ... we had very high expectations. We do love our home and would sincerely like to thank our salesperson and fabulous construction manager. You both are marvelous.
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 2
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