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Del Webb Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Del Webb.

Read all 312 verified reviews from homeowners that built a new home with Del Webb in the Orlando area. Orlando homeowners have rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4 out of 5 stars in Orlando Area

312 Reviews in Orlando Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.6

Del Webb in Orlando Area

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Customer Reviews

Leroy T

  • Leroy T.
  • Verified HomeBuyer
  • August 30, 2023
  • Saint Cloud, FL

The home buying experience was great . However there are some issues after closing that were reported to customer care and it has been over a month and no one has shown up to take care of it.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 1

None

  • Gerald H.
  • Verified HomeBuyer
  • August 03, 2024
  • Winter Garden, FL

Rush to get house done originally told would completed end of August closed 6-05-24 Not happy with workmanship of sub contractors seems they do quantity work instead of quality work, poor supervision during construction now have to stay home for subcontractors to come cack & make things right

Total Score 5


Quality 1

Trustworthiness 3

Value 3

Responsiveness 2

Great neighborhood, poor builder execution

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2023
  • Saint Cloud, FL

DEL WEBB Sunbridge is a great neighborhood with fantastic neighbors and great home plans. However the closing and build process were very disappointing. Very inexperienced construction manager who promised much and delivered little. Poor attention to details in finishing and then a very frustrating warranty process to get the trim and final fixes capped by an incompetent warranty manager. Only through escalation to the warranty managers supervisor were final trim details addressed. End result is a great house but a bitter taste from the poor attention to detail in the finishing prior to ...

Total Score 5


Quality 2

Trustworthiness 2

Value 4

Responsiveness 1

Would I buy another Del Web home? Definitely!

  • Erika H.
  • Verified HomeBuyer
  • May 09, 2024
  • Winter Garden, FL

Overall the whole process of buying and building the house was as to be expected. Alex in the sales center was more than helpful, she returned calls and answered any questions almost immediately. In the design center we were a little disappointed that some of the options we wanted were discontinued. Overall Elana in the design center made the experience very enjoyable. The switching of building managers in the middle of the build threw us off a bit. Ultimately Ryan did an excellent job picking up where someone else left off. He was key to finishing up the house just the way we wanted it. ...

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Hallmark 2nd phase

  • Dickson L.
  • Verified HomeBuyer
  • December 03, 2023
  • Saint Cloud, FL

The CM Kyle and his manager Patrick were very responsive and responsible to get issues corrected prior to closing.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Construction Project Manager was Outstanding

  • Sidney K.
  • Verified HomeBuyer
  • March 02, 2023
  • Winter Garden, FL

Danny, our Construction Project Manager was a true professional. He was on top of every phase of the construction of our villa and was inconstant communication on the status of the construction. We met with him in person several times during the construction phase and remotely when it not possible to meet in person. He delivered on every commitment made to us and when "over and above" to make sure our needs were met. Danny is a true professional who takes great pride in the craftsmanship of the Pulte home he manages. Pulte should be very proud to have such a dedicated and passionate ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional Execution

  • Kevin H.
  • Verified HomeBuyer
  • July 06, 2021
  • Saint Cloud, FL

From sales, configuration, and build and closing, we worked with a tireless team of true professionals! A special thanks to Bob (sales), Courtney (configuration), Tom (field manager), Barbara (escrow); these are amazingly talented professionals and wonderfully delightful people. Seemlessly linking the thousands of tasks in the new build process, Del Webb clearly demonstrates proficiency. Yes, there was a sporadic covid driven supply chain hiccup or two and regional subcontractor labor pool issues (particularly trim and paint), but overall the build process meet our expectations. It could ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Construction manager Sean

  • William W.
  • Verified HomeBuyer
  • April 03, 2024
  • Saint Cloud, FL

Was a great help and always very responsive to any issue we had and a great asset to the organization.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Excellent experience with Del Webb Oasis sales staff and Pulte Construction Manager

  • Dean d.
  • Verified HomeBuyer
  • February 28, 2024
  • Winter Garden, FL

The sales staff at Del Webb Oasis were completely professional but very personable with my wife and I, as we were going through the purchase of our new home. In addition, the Del Webb Oasis - Pulte construction manager continues to go out of his way to ensure our home readiness and move-in was a seamless as possible. No new home is perfect but the construction manager strived for perfection, as he listened and noted our observed deficiencies in the new home and came up with viable and mutually-agreeable solutions to make things right with my wife and me. Thanks!

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

RCG

  • Anonymous
  • Verified HomeBuyer
  • July 26, 2023
  • Winter Garden, FL

The building process was very quick. Mortgage processing a little bit difficult. Closing agent a little bit difficult and not friendly. Sales person and building supervisor are extremely nice and help. I am giving 4 stars.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - We were able to close and move in on last closing date date give.

  • Bruce T.
  • Verified HomeBuyer
  • December 06, 2021
  • Saint Cloud, FL

We were able to close and move in on last closing date date give. Approximately 6 weeks before. Had several building issues but not major Most have been addressed in Tinley fashion. We enjoyed working with our construction manager and trusted his recommendations and judgement.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Del Webb - Good Builder who stands behind their product

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2021
  • Saint Cloud, FL

Good Builder who stands behind their product

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Unfortunately, that my deed did not recorded until after I discovered a neighbor’s deed was recorded on my property, also excess watering of my lawn created a $500 irrigation bill that I am still working to get partially reimbursed for.

  • James H.
  • Verified HomeBuyer
  • February 02, 2021
  • Saint Cloud, FL

Although my sales lady Lisa & site manager David were terrific but unfortunately I was quite dissatisfied with multiple employees I turned to for assistance on correcting that our home & a neighbor’s mortgage were recorded on our property. We closed on 12/17/2020 & Our home was not successfully recorded until 2/2/2021. I would like to discuss these 2 issues (water bill & recording deed with the appropriate senior official. Obviously, I cannot recommend the otherwise well done closing because the deed was not recorded & I had to find out it wasn’t recorded myself.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

In General a good process

  • John L.
  • Verified HomeBuyer
  • July 11, 2024
  • Clermont, FL

Overall we had a good and reasonably easy process. I am however still not satisfied with the painters quality. Lots of paint speckles left on the tile floor. We are also not satisfied with the trim calking throughout the house and in the master bath. Many gaps and also spots where the floor meets the wall that there is either too much or not enough calk. All of this said, the process itself had a very good flow and our salesperson was very helpful.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Alex, Ryan and Jason

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2023
  • Winter Garden, FL

The sales-rep (Alex), Construction Manager(Ryan) and warrantee manager(Jason) have all been exceptional. All get top marks. It's odd that Del Webb keeps saying "Congratulations" when they should be saying "Thank you". The purchase process is almost deliberately confusing and is not client-focused. I asked the online team one question and the response was non-sensical so I did not communicate with them again.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Overall a good experience, but there were issues

  • Douglas T.
  • Verified HomeBuyer
  • June 29, 2023
  • Winter Garden, FL

Material quality used by DelWebb is very good. Even the standard options are great brands. Workmanship was sporadic. Many of the contractors were incompetent, while some were excellent. This made for a diverse experience when a top-quality component was installed by an incompetent worker. I was satisfied with the companies response to fixing issues, most of the people were responsive. I was a nuisance to have workers continually coming the the house to repair things that should have been done correctly in the first place. However, all issues were addressed in a reasonable ...

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

quality home with long term value.

  • Jonathan B.
  • Verified HomeBuyer
  • January 19, 2023
  • Kissimmee, FL

Seemless buying experience. Builder was under a lot of pressure from home owners given the material and personnel shortgages. Overall given the circumstances, quality home with long term value.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

GREAT!! But...

  • John L.
  • Verified HomeBuyer
  • October 17, 2022
  • Saint Cloud, FL

We moved in two days before Hurricane Ian. Construction was great! No issues as a result of the storm. Attention to detail was lacking. They knew we were not moving in until 30 days after closing. We had requested - at least a month before closing - that the wire shelving in the master closet and the pantry be taken down in order to allow California Closets (CC) to do the installs. This was two weeks before move-in. I arrived the day before CC installs and the shelving was still in place. The shelving were finally removed the morning of the CC installs. We had to clean the house ...

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 3

We’ll built, a testament on quality with the hurricane just gone by

  • John N.
  • Verified HomeBuyer
  • October 05, 2022
  • Saint Cloud, FL

Allowed to review work of trades prior to drywall to verify the solid joints of plumbing, electrical, vent, so if ever needed , you knew what’s behind the walls was good and firm and would not loosen up

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Del Webb - Dedicated team very helpful from beginning until closing.

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Saint Cloud, FL

Dedicated team very helpful from beginning until closing. I will recommend Pulte to anyone of my friend.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Location.

  • Harish B.
  • Verified HomeBuyer
  • July 28, 2021
  • Saint Cloud, FL

Good quality condo. No grab bars in showers even though this is a senior (55+) community. With over $ 28,000 in options, kitchen stove exhaust does not ventilate outside. HOA monthly charge of $ 423 only provides landscaping and internet for home owner, rest is for community development. Not too happy about it. Other than those items, it is a good home, nice area.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Issues with our house.

  • Richard P.
  • Verified HomeBuyer
  • November 01, 2024
  • Clermont, FL

We have been disappointed with several items in our new home and have turned in several warranty requested. Our pocket door entry into our master bath was rubbing the paint off the door. It was fixed after we submitted a service request. We had to submit a request to fix our third bedroom sliding closet door that had 2 right handle doors as opposed to our 2 bedroom which had the correct right and left handles. In addition I just turned in a service request for my lawn surface which it is uneven enough to be a concern for a twisted ankle or knee walking on it. Also the technology entry point ...

Total Score 4


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Sean the Construction Manager

  • James T.
  • Verified HomeBuyer
  • April 10, 2024
  • Saint Cloud, FL

Sean was very helpful showing us all the details of the house. He took care of all the little things that needed touch up quickly.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Trevor

  • Thomas H.
  • Verified HomeBuyer
  • April 03, 2024
  • Clermont, FL

My issues where addressed promptly and resolved. Trevor was responsive to my questions and concerns.

Total Score 4


Quality 4

Trustworthiness 5

Value 2

Responsiveness 5

Villa

  • Andrew R.
  • Verified HomeBuyer
  • March 04, 2023
  • Saint Cloud, FL

Many promised dates and times were missed when it came to closing and fixing items found during the inspection. Not all items identified for repair were addressed before close and they still have not been fixed, there has been no follow-up by the builder. The day we closed the moved the construction manager to another new-build community and we appear to have been forgotten. I love the community,

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4