Del Webb Reviews in Sarasota Bradenton, FL

Dan Wenstrom and Nick Panetta were outstanding and very professional. The two of them made our home buying and building experience a pleasure. Dan was always with us whenever we had a question.

We bought in phase 2 in Del Webb Bayview. Signed in April and closed in January. Our construction foreman, Ben, was wonderful. We love living here but be prepared, there is a lot that isn’t included and it adds up. No refrigerator, washer, dryer, blinds or shades, and no light fixtures. Also no lanai enclosures. There are much better incentives now than when we signed up.

the communications from our sales rep and building supervisor has been excellent. Likewise, the follow-up on any "problematic issues" we've encountered so far has been quite good!

Our overall experience is unsatisfactory with the Pulte group. We have many defects that were reported at closing and promised to be completed within 30 days and we have never seen any personnel to date two months later. I would have to recommend anyone who plans on building here to give it serious second thoughts.

The title says it all. Our purchase experience with Del Webb was extremely positive. They are very communicative and responsive to any issues and questions that came up.

House has some issues, but overall satisfied

I would recommend having the walk through prior to closing the day before closing in consideration for all the buyers that are traveling from out of state.

Its too early to rate quality and value. Trustworthiness is low as our field manager disappeared and would not return calls or texts. Other neighbors have the same experience so that tells us that management instructs the FM's to ignore calls and therefore you get an F in responsiveness. We still do not have screens for the windows, some of the vegetation in front is already dying (not sure if its a sprinkler problem?)

Our sales experience was great. Our Sales Manager, Dan, answered all our questions, was responsive and provided us pictures and updates throughout the whole build process. Our Design Center experience was non-personable and felt a little rushed (we finished our consultation an hour early), even though we were very organized and had picked out all our options prior to the meeting. We were not allowed to select our desired our kitchen cabinet handles to match our bathroom handles, even though they were the same cabinets. We asked for an explanation of this during the design consultation as well as a follow up after the consultation, and never received a clear explanation. The strengths of the construction process were that the build was on-time; we received all of our design selections, and the communication was responsive, when we initiated it. While we did not receive the upgraded refrigerator we selected, Del Webb, did provide us with a high-end replacement. While we did not expect perfection in the build process, due to the number of houses being built and the rush to close on our house before year-end, there were a few items not installed (shower enclosures and mirrors), and items that needed to be addressed/corrected. Our build manager Nick, was very responsive and diligent in addressing the major items of concern. While a few items are still pending, we are confident, based on Del Webb’s responsiveness, that these items will be corrected in a timely manner. Overall, we are very happy with our new house and we would recommend Del Webb to new buyers. ... More

Sales coordinator Jill was awesome, workers showed little pride in quality of their work in several areas though construction project manager Jordan communicated well and was somewhat effective in getting problems addressed. Have had poor post close communication and no resolution efforts on any defective work after 45 days since close.

Construction Manager and Sales Manager were solid. Warranty Manager was in over his head.

I’m very pleased with my new home!

I looked about a year and there were so many communities to choose from in this area but, in the end I thought Del Webb Pulte would be the best option. I really was disappointed in the overall quality of the materials used to build and the workmanship building the home. I am looking forward to making friends and enjoying the community so hopefully things will work out.

Our project manager did a fantastic job.

Our experience going through Pulte was very satisfying. From the design team to the construction managing team to the sales team, everyone was a pleasure to work with. We are now enjoying our beautiful home. I would highly recommend Pulte build your dream retirement home.

Poor quality of contractors and workers, Homes sites were not kept clean as well as the interior of the homes were filthy. There was no respect for the buyers home and options put in the house. Home was drywalled before they stuccoed resulting in water damage and multiple replacement of dry wall. Mold on roof trusses. Pulte would have left the house with wet dry wall and mold if we hadn't been in Florida to watch the build. I became the general contractor for my new home since there was very little attention given to the build by Pulte employee's. Pulte was only concerned about closing before the end of the quarter and there are multiple issues that haven't been resolved both with our home and so so many others. Very disappointed with the whole process. Pulte upper management should pay more attention to quality and being pro active before things get out of control. ... More

Walkthrough-filthy from construction (not cleaned) kitchen trim missing, no shower doors or mirrors, no screens on lanai, patchy concrete garage floor, closing delayed a week. After move-in 4 different tiles on floor, carpet cleaned but stains returned. Neither front door or garage interior door hung correctly, 1 1/2” space between front door sill and pavers, blocked cold water faucet, no hot water MBath shower, crack in ceiling, white line above all baseboards, windows very hard to open and one I can’t, stain on counter tops, windows never cleaned although I requested. Chuck, construction manager did his best but pressure above to close homes not finished is inexcusable. ... More

Very seamless. Great people throughout. Wonderful community

After the initial deposit on property it took almost 4 months to begin building. The whole process from start to finish was 1 year. Closing date was always "up in the air" and then informed of the date only 3 weeks before. Unacceptable in my opinion. Final walk through, before closing, still needed a number of things to be done. We were happy with our construction site manager as he always kept in touch once the building process started. Not sure if I would recommend Bay View Del Webb to others.

Our whole purchase, construction and closing experience was painless.

From the very start our Sales Agent, Valen was incredible. She helped us with our lot selection, answered our many questions, checked in to ensure we were happy and was very customer focused. Our Field Manager, Frank, was very professional, listened to any concerns we surfaced and ensured everything was done to our satisfaction. He followed up after our settlement to ensure we were happy and even came over after our closing to fix a minor item himself. The reason we gave a 4 instead of 5 under "quality of workmanship & materials" is some products had to be substituted due to the industry's supply chain issues (i.e., aluminum windows vs. vinyl). We are thrilled with our new house and our decision to choose Del Webb Bayview as our retirement home. ... More

The majority of my contact has been with four individuals (Michelle, Susan, Max and Deborah) every last one of them were outstanding: competent, friendly, knowledgeable and truly cared about my needs and desires. Communication was always timely and thorough even though I was an out of state buyer. I’m in the post closing stages now, and they are responsive about addressing an issues that were bound to happen in an endeavor such as this. I had just a few disappointments in what options they offered and some of their stuff doesn’t seem current to todays trends: no sealer in the grout, no photo sensitive coach lights or motion sensitive outside security lights…. But, in the grand scheme of things, these items can be worked around. Timing-wise, they missed backend of my initial 3-month closing window by a month, but a hurricane did roll thru and there were supplier and contractor labor issues that I imagine most builders are encountering. I thought they did a pretty darn good job working thru it all. I’d happily work with Pulte/ Del Webb again! ... More

We do enjoy our new home. The lot, the view, the finishes, all meet our expectations. HOWEVER, requests for updates on the multitude of warranty issues that have been submitted remain either uncorrected, or completely ignored. NO NEWS IS NOT GOOD NEWS! We want what we paid for and although I know it takes time, I do not appreciate being ignored! Because of the current labor and supply chain environment, proactive communication should be THE top priority for your customer service / warranty department. When the response is "crickets", it is 100% disrespectful. We mattered a lot before you received our money. Now that you have it, that same level of service would be appreciated. ... More

Very difficult to get issues fixed. Quality issues especially with paint and trim

I think they build to fast and don’t pay attention to detail.