Del Webb Reviews in Sarasota Bradenton, FL

We were absentee owners so a lot could have gone wrong that didn't. We had a particularly good project manager. However, some cost saving issues, not the PM decision, were a little silly. To not seal your tiles floor before move in makes no sense and cost more money in the end plus its a big pain.

All small issues were addressed and resolved

Excellent System and Knowledgeable People

The process went well from the offer to purchase thru closing. The team we worked with always kept us informed and was good to work with.

Although our field manager changed mid-build, we had good communication from both managers. Construction was delayed 10 weeks waiting for impact resistant windows--not the builder's fault. Upon closing, we had a small punch list, and our customer service rep/liaison has been outstanding in scheduling subcontractors to correct those minor items. A month after close, we are still waiting for the kitchen appliances we selected during design. One will arrive next week. Other residents have experienced the same, and current supply chain issues have not helped. Overall, we are pleased with our new home and very pleased with the neighbors and greater community. ... More

Amazing sales experience. Hoping follow up on some issues improves

Selection of architectural and design options made so much easier by the experienced sales rep. Pulte has a solid, easily understood construction process they rigorously adhere to. Each week, the owner receives photos of construction progress. Pulte’s construction manager and post construction personnel have been great to work with in resolving any issues with the construction or ‘finishing’ of our home.

The management team were very responsive to my needs.

some workmanship and materials were subpar and are still not corrected, but i still have trust in the builder to fix the problems in the next few weeks.

This was our third build in Lakewood Ranch and in many ways the easiest. Very limited options, but we were able to fill things in after we closed. Only problem was the pool builder Coast to Coast who was unresponsive and we had to cancel and do the pool after closing

Home is solidly built and finely finished.

they fumbled the ball when customer rep did not follow up. constuction manager could have at a minimun made a phone call to insure my needs where being adressed. we moved in on march 9th and after me calling pulte have an appointment on june14th.

mostly excellent with a couple of blips here and there.

Fine product delivered in a timely manner.

Workmanship on building home was good. Finishing items had a lot to be desired. Things not noticed until you are actually living in home. Location of outlets in rooms could be better. Wish certain options were offered (walk in shower, stove top with separate oven/micro.

Too many restrictions on upgrades! This home could have been so much better if we were able to upgrade some items but this restriction basically says this is a cookie cutter home at custom prices! If the community had not been exceptional, we would have chosen another Lakewood Ranch development!

I will start out by saying I love my new home. It was being built when I lived 3,000 miles away. In hindsight, I wish I was closer to check out the process, but with COVID-19, that was not possible. I hired a Home Inspector and he found quite a few things that weren't completed by the workers, were not done properly or need repair like faulty windows. I would never have known that these things were wrong, so I recommend having your home inspected, even though it is new. All the repairs/corrections should be covered under my first year warranty and I will be submitting the list once I get the report back. So far, my Customer Service Site person has been great in setting up what I found and I am confident that she will be helpful with what I have to add. This is a bit of an inconvenience, but as long as the builder makes it right, I'll live with the inconvenience. ... More

For the most part we’re pretty pleased

When we have had small issues, Craig is very quick to respond to help us with answers, or gets subs to come back to fix things. Overall, we love our house and are very glad to be here.

Everything was excellent, above standard EXCEPT floor tiles. We have at least a dozen hollow tiles that are not covered by warranty and four that are uneven one cracked and three that move when you walk on them

No comment at this time

Jordan did a great job with weekly updates on our process.

Overall decent experience with our new home

Jakob was an excellent construction manager and did his best to please us.

Over-all the experience went well. Our concerns arose after we closed middle June. As with any new home, there will be items that need to be reviewed/repaired. These have been. The largest item we encountered was the back yard was not done well, at all. The slope was going into our back side of home. The water during rains (and even during the sprinkler watering) was not funneled well. We have major flooding. Multiple service requests have not been responded to except for email feedback. We've been in the house for 1.5 months still no action. I spoke with our neighbors who have same issues. We're getting quite concerned with inactivity regarding this? Would like response/actions to correct this issue! ... More