Del Webb Reviews in Sarasota Bradenton, FL

Bret and the team were amazing throughout our transition to life in Del Webb. Every little details was addressed timely and effectively. Bret is a true pro.

Our interaction with the mortgage company and Ms. Wessen in particular was so terrible it caused us to become so stressed out. and the Project Manager was like 22 years old and knew nothing about construction and ruined our floors.

Excellent care of the homebuyer before and AFTER closing.

This is our 2nd Pulte home in Del Webb. The 1st one closed 11/20. This one code 5/22. Quality has declined significantly! We have almost 100 items on our punch list. 2 months after closing there are still over 50 open items. Also, Pulte title people were extremely difficult to deal with!

Getting any punch list items completed are nearly impossible after closing.. Response back to address lawn issues have been over a month to get even a response.. A lot of passing the buck going on between builder, HOA, and landscaper. Seems like its all new to everyone but I find that hard to believe since Pulte has been around for a long time and know how to operate.

Disappointed in quality of build and amount of time spent trying to get something repaired. Several big issues that need to be taken care of along with numerous cosmetic ones too.

We understood that because of all the supply issues taking place our home building experience would be a struggle. Our building manager, Jesse, did a great job of handling everything and issues that developed. Jen, our sales manager, was a true gem that helped us when we had real issues. Our biggest problem was when upper management informed us 2 days prior to our "non negotiable" walk thru and closing dates that they would be delayed. Jen and Jesse jumped in to help us get in our home on the date promised.

Love our home. Took longer to build than expected, but once in everything is fine.

I can’t say enough good things about our field manager. Building from 1500 miles away was stressful but Max kept in touch weekly with texts and pictures of progress. Always patiently answered our questions putting our minds at ease. The end product was amazing!

Overall we had a good experience with this builder, with the exception that there could have been better communications on the progress, as promised, and the quality of workman ship didn't meet the standards they were advertising when we purchased.

Trent was Amazing to work with from beginning to end in every aspect of our New Home Building experience!

Del Webb/Pulte does some things very well, some things not so much. Overall, I’m satisfied.

The workmanship should have been much higher quality than what we received. Paint splatters on the floors were everywhere throughout the house. Tile work was poorly executed. Doors are not hung properly. Moulding around door frames and cabinets are cut short leaving big gaps. The sliding glass doors were not installed properly and leaked during the first rain storm. Bugs were constantly entering the house due to the glass doors not having insect barriers installed. I could go on but I will run out of room. We have been in the house for over a month and nothing has been corrected. I go through the proper process of reporting things that need to be repaired, but we have not received any response as to when the repairs will be made. There is a lack of communication from customer service. Additionally if you pay cash there is no information shared at closing. Just a handover of keys. ... More

Nice home overall; however, issues take longer than expected time to be resolved due to getting the subcontractors to return and fix the problems.

We are very happy with our new home and the great service we have received. I have already recommended DelWebb to our friends in Michigan.

salesperson and construction manager were extremely professional and very easy to work with

Let me preface this review by saying Pulte builds a good home, but the timing to build is of utmost importance. The real estate market was hot, building material prices soared, and the COVID pandemic delayed/shut down many manufacturers. Some say it was the perfect storm. Those of us in the building process found frustration at every turn. The ratings above reflect these times.

If it weren't for Jerrad I would have had a very negative experience. Even though things were late arriving in the building procedure he would keep me informed of what was going on.

I purchased a home under construction while living out of state. Dan and Helder not only made the process painless, my home is beautiful and there were absolutely no problems. The experience could not have been better.

Our sales manager Mike was fantastic from the beginning and made us feel very welcome, our field manager communicated with us almost weekly every step of the way and because we were seven hours away, we were unable to see the process unfold, it was nice having the communication from start to finish, an extraordinary experience!

We are impressed by the Quality of the construction of home. Vincent & Mike kept up us up to date on building process in these 10 months & completion came in on time. For the small details not completed Ashleigh has done a great job with tracking down tradesmen to complete. Very happy with new home. Although the price was higher than we anticipated we recognize that this is the Florida market at this point.

The building experience was pleasant, however after the walk thru seems like we were just pushed to the wayside. No follow thru and very hard to get things corrected.

The sales person, Jen, was awesome as well as the design team. They were most helpful in helping me make decisions about various items. My main problem with the entire process was the quality control of various vendors who worked on my home. Clearly, there was limited overseer of the build. If you are going to build here, live close to monitor it. I lived out of state so was not able to do so.

Project manager Trent was great to work with. He goes above and beyond.

This has been the most stressful event in our almost 46 years together other than deaths in the family and personal medical issues. We visited the build site almost every evening after the workers had left and, on almost a daily basis, were disappointed to observe incorrect installation, shoddy workmanship, damage done and food wrappers, cigarette butts, empty soda and beer cans laying around. The so-called “finishing touches” were far less pleasing than we expected, such that we paid to have the entire house repainted before we moved in. Our home inspector said “Your house is structurally sound but cosmetically it is a disgrace.” That said our salesperson was excellent and after our first Field Manager quit and his boss took over our ability to communicate concerns and get them resolved improved greatly. All in all, we are trying to move past all the negativity and make this house our home. ... More