Del Webb Reviews in Sarasota Bradenton, FL

A REAL BEAUTIFUL COMMUNITY !!! Michelle our sales person was excellent. She was always there. If we had any questions during the build process she answered them. She was so polite, understanding and very professional. Our site manager Mason was on target also. He kept us updated every week with emails, phone calls and pictures. NOW THE BAD !!! Our walk through punch list has not been addressed to our liking. We are still waiting for things to be done or items to be received. We are promised results but none are being granted. We are living in our house now for over six weeks and only a few things have been done. We realize there are some supply issues but other items can be resolved with a little more initiative. The workers are very professional and respectful. We just wish they would show up on time with the right items to be fixed or installed. ... More

This is not a custom builder and they are very rigid in what they can do. Resolving construction issues is painfully slow.

The warranty people are very good to work with and listened to our concerns. It would be nice if more attention to detail was paid prior to closing so there would be fewer workers needed after closing.

Pulte uses high quality material, but unfortunately does not use workers that care. There was a lot of sloppy workmanship that I am left cleaning up after moving in...things like paint and grout "splatter" and streaky paint jobs. Very unfortunate for the price paid.

Despite the delay in receiving supplies, the process was worth it. Everyone was courteous and tried to be helpful during delays. One thing that needs to improve is more personal contact either by phone or email to walk through the process. We found that we did most of the calling to get updates.

Here is a short list of our issues at closing Hot water not working Gas not working Washer dryer not working Gas range not working No refrigerator Mirrors and glass scratches throughout Outside gas outlet not working Hvac heat/cooling not working Door crack front door Master shower handheld not Installed Drywall hole coming in from garage Garage floor coating coming up

when you go through your walk thru make sure you look at every nook and corner. We had lots of problems after closing mostly small and fixable but very annoying

There were many delays ( which is quite common these days). However, the response to our questions and concerns were met with nasty and callous responses. Customer service needs to be improved.

It took much longer than advertised to have the house built but once built we are very happy with it. The quality of materials and workmanship were very high.

We are retiring later this year and moving from Boston to Del Webb in Lakewood Ranch, Florida. We were able to select our home design entirely remotely and received regular photos remotely as our home was being built. We have not yet seen our new home in person but have been very impressed with the attention to quality and responsiveness of the team. We were shown the finished home and are very excited to be moving to Del Webb.

I hope that my experience was the exception, not the standard. We feel that our home build was rushed to meet year end numbers at the expense of quality finish work. The structural integrity and basic engineering aspects are very good, but what you see as interior finish work leaves a lot to be desired. The staff we have been working with throughout the build process have all been exceptional and eager to please. They have made the negatives bearable.

Easy to buy a home with turn key services

We were absentee owners so a lot could have gone wrong that didn't. We had a particularly good project manager. However, some cost saving issues, not the PM decision, were a little silly. To not seal your tiles floor before move in makes no sense and cost more money in the end plus its a big pain.

The rush to close out by year’s end caused a lot of sub par workmanship. With so many homes currently under construction, quality control could be an issue. The company’s personnel are first rate but can’t keep up with the required fix up work and are at the mercy of their subcontractors. The subs are difficult to coordinate, not timely, come unannounced and most don’t speak English. There doesn’t seem to be any oversight of their work. The work is getting done but it has been a stressful experience.

Workmanship is not what expected, could be much better

Pool construction was a disaster. Crushed underground pipes found. Sub had not properly tested. Multiple delays in addressing punch list and warranty issues. How long does it take Pulte to change a light bulb (actually fix a light post) that has never worked in the two months since closing? Don't know, because still not fixed.

Overall we have had a good experience with Pulte. The buying phase was great (although Pulte mortgage was awful). Construction was delayed about 2 months but this is happening with all home builders. Our construction manager kept us up to date and communicated any delays and progress. For the most part the quality is good but we are still waiting on many things to be fixed/repaired after 6 weeks in the house. Luckily most are minor.

They build a great home and all the employees we've interacted with were very friendly and knowledgeable.

From the very beginning of our journey, our experience with Del Webb was great. Our Salesperson Michelle was very patient with us and helpful in guiding us in all the decisions we had to make as this home was purchased and designed all on- line! Also our Field Manager Mason, went above and beyond in keeping us informed as things progressed… we absolutely love our new home and excited for great things to come :)

This is my fourth new home; my first from Del Webb (Pulte). I purchased from Del Webb (Pulte) because of their reputation. By far this was the most disappointing new home turnover I have experienced. In the past a builder would provide a buyer with a book containing all instruction, model numbers, and warranty cards for the new items in my home. We found inside one of the kitchen drawers ‘information for one appliance, not complete, nothing else. We also found the home was not cleaned very well. There were several marks on the tile floors in both bathrooms which did not come up when my wife washed the floor. The wood floors also did not look very good and the sliding glass doors were not cleaned well. The worst part however was what happened on the second day we were in the home. Early on a Saturday morning we discovered raw sewage coming out of the showers and toilets. We contacted the emergency number provided and it took six hours for someone to show up to check on the problem. We were told that the sewer line was clogged with paper towels, what the plumber described as several roles’ worth. Finally, several uncompleted items were pointed out to the project superintendent during the construction process, a few several times, and nothing was done to correct them. Now we are waiting for a crew to come and take down our sliding glass doors so that the outside wall which was not finished can be repaired. I feel all of this could have been avoided. I would like to say though that the warranty manager, Joey, has been very responsive to our concerns. ... More

All small issues were addressed and resolved

This house, according to our realtors was not completed by closing date. Many other homes were also rushed through to meet the 2021 deadline. Thus, many issues that need attentions and we are not happy.

Quality of workmanship. Reliability of staff.

Excellent System and Knowledgeable People

The process went well from the offer to purchase thru closing. The team we worked with always kept us informed and was good to work with.