
Del Webb Reviews in Sarasota Bradenton, FL
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What Sarasota Bradenton Homeowners Have to Say About Del Webb.
Read all 478 verified reviews from homeowners that built a new home with Del Webb in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Sarasota-Bradenton Area
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Customer Reviews
Not the Same.
- Anonymous
- Verified HomeBuyer
- October 13, 2023
- Parrish, FL
Not the same quality as the Pulte Home I bought back in 2010. Shame that profit comes before quality and pride
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Doug
- Anonymous
- Verified HomeBuyer
- March 29, 2023
- North Port, FL
House quality seems good but the craftsmanship quality of finishes is poor
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Disappointed in Paradise
- Kathleen B.
- Verified HomeBuyer
- August 06, 2022
- Bradenton, FL
I’ve read many comments where residents are calling Dell Webb “Paradise”, and in many ways it is. But when it comes to the actual house, it is disappointing. My kitchen countertops do not reflect the color granite that I chose. The countertop in the third bathroom is not what I chose at all. The faucet installed in the kitchen is rusty. Finish work around the master bathtub is very sloppy. Some things they may get around to fixing, but the granite/quartz countertops are permanent, unfortunately. Seems it’s just my tough luck.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Expected more from Del Webb/Pultle
- Edward C.
- Verified HomeBuyer
- May 26, 2020
- Lakewood Ranch, FL
after the great sales pitch DW/Pulte was the greatest and would provide an error free package all inclusive, not quite. Sales was great, financing was rough but it took 5 people to get it in order for closing. Project management was lacking in maturity and experience. Punch list items still not done as well as warranty items now, of CV19 is the cause. Action was late on my punch list items and many left at closing I trusted would be done but were not. Many simple things I asked for they refused to do or used the permit as a reason not to do, not good buyer relations. I told them at start I ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Pulte - Not what they used 2 B
- Dianne S.
- Verified HomeBuyer
- June 07, 2024
- Parrish, FL
25 years ago Pulte was a quality builder. They offered a beautifully crafted home without the need for many upgrades because they were included. Current homes require around $100,00 in upgrades and still are not top quality. .. For example the cabinets they install are cheap .. no longer 1/2 inch solid wood but thin panels that crush easily. How do I know? One of our side panels had to be replaced so we could see first hand what they are made of. No fans or light fixtures are included in the main living area… no allowance so you have to pay an electrician to install after closing. No ...
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
Poor workmanship too many mistakesand very little caring once they got our money. Too many examples to try to fit into this space.
- Anonymous
- Verified HomeBuyer
- October 27, 2023
- Parrish, FL
Stay away from Pulte developments
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Pulte house
- Brian Joseph R.
- Verified HomeBuyer
- May 31, 2023
- Parrish, FL
You have to check on house on a regular basis to make sure it was correct.Some of the subs were poor no supervision put up houses to fast just worrying about getting there money on the closing
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Being happy with a home thats 97% complete
- Anonymous
- Verified HomeBuyer
- April 05, 2023
- Parrish, FL
While the home seems to be well built, its has many things that need to be finished. Once the house is closed on, any outstanding issues the builder will take months to fix if they do. Seems as if they are hoping you forget about the items. I would not do this again.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
Not completed at closing
- Michael K.
- Verified HomeBuyer
- October 12, 2022
- Parrish, FL
BEWARE. Pulte did not have our house completed and to our satisfaction at closing. They asked us to give them a good rating in spite of their inability to complete the house as contracted. They in fact asked us to state the house was completed even when it was not. The many, many items left undone are too many to name here. We’re now moved in and in a fight to get the simplest of things completed. Again BUYER BEWARE.
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
Del Webb - Workmanship is not what expected, could be much better
- Carol S.
- Verified HomeBuyer
- February 08, 2022
- North Port, FL
Workmanship is not what expected, could be much better
Total Score 3
Quality 3
Trustworthiness 3
Value 1
Responsiveness 2
Not taking the issue with the windows in my house higher. The windows are defective and manufacture should recall the windows. Which shows the builder mass production of homes that they don't care.
- Teresa W.
- Verified HomeBuyer
- January 27, 2021
- Lakewood Ranch, FL
I purchased my house move-in ready. What I didn't realize is how they cut corners on homes. Every house they build should have hurricane windows. Hurricane windows should be mandatory in new construction. The lawn/sod they use is horrible. I have holes that you can't see until I keep twisting my ankle when walking on it. They keep telling me it will fill in. Every finished house should be cleaned prior to the new owners moving in. The lack of better craftsmanship has held me up on having my grout sealed in the house. I could go on but I feel like a broken record.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Still unsolved issues as well as new issues discovered
- Stephen L.
- Verified HomeBuyer
- May 24, 2019
- Lakewood Ranch, FL
Spend a lot of time in walk through
Del Webb responded:
We apologize that you've encountered issues with your new home and we're here to help if needed. Please email us for assistance at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
OK
- Gonzalo L. P.
- Verified HomeBuyer
- February 12, 2023
- Parrish, FL
Its too early to rate quality and value. Trustworthiness is low as our field manager disappeared and would not return calls or texts. Other neighbors have the same experience so that tells us that management instructs the FM's to ignore calls and therefore you get an F in responsiveness. We still do not have screens for the windows, some of the vegetation in front is already dying (not sure if its a sprinkler problem?)
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Just fair
- Wayne M.
- Verified HomeBuyer
- November 28, 2023
- Parrish, FL
Lesser quality than expected also much less follow up.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Overall not a great experience.. some aspects better than others.
- Richard R.
- Verified HomeBuyer
- October 26, 2023
- Bradenton, FL
Great salesperson up front. Overall quality of work and materials including appliances after that have been disappointing..
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Not happy
- Glenn R.
- Verified HomeBuyer
- May 11, 2023
- North Port, FL
We cannot believe how bad the quality of the work is in our house. (Kitchen has 3 lights over our island, not centered over island and no electricity) tile floors has bubbles in them. Our customer service person ( Brittney) has all this information and when I reach out about when we can expect someone to fix these problems I get no answer to my email and when I call3 times) get voice mail and no returned call. I can’t believe Del Webb has their name connected to this kind of quality in our home. And all our neighbors have the same problem .
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
Expected more for half a mil$$
- Joseph G.
- Verified HomeBuyer
- June 02, 2022
- Parrish, FL
The workmanship should have been much higher quality than what we received. Paint splatters on the floors were everywhere throughout the house. Tile work was poorly executed. Doors are not hung properly. Moulding around door frames and cabinets are cut short leaving big gaps. The sliding glass doors were not installed properly and leaked during the first rain storm. Bugs were constantly entering the house due to the glass doors not having insect barriers installed. I could go on but I will run out of room. We have been in the house for over a month and nothing has been corrected. I go ...
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
Unfinished work, used refrigerator, pool unfinished at closing, no attention to details, wasn't repaired by closing.
- Ronald Q.
- Verified HomeBuyer
- January 14, 2022
- Bradenton, FL
High priced homes with low quality work.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Pulse field manager was great. Customer Care after settlement is unresponsive.
- Tina D.
- Verified HomeBuyer
- October 27, 2021
- Bradenton, FL
I would suggest hiring private inspectors though out the process. They will ensure that everything is done right.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Use Diligence when purchasing.
- Anonymous
- Verified HomeBuyer
- March 11, 2023
- North Port, FL
My second and last Pulte Home, at least in Florida. Issues from the get go and still while residing in the home. Too many issues to list here. Major concern is level of construction knowledge, laying floor tile in the dark, major flooding due to loose plumbing fittings and on and on.
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Disappointing
- Wendy L. F.
- Verified HomeBuyer
- August 03, 2024
- Parrish, FL
Such shoddy workmanship and little concern for making things right. Great community but if I had to do it again, I would not buy from Pulte.
Total Score 3
Quality 1
Trustworthiness 2
Value 1
Responsiveness 1
Del Webb - Poor quality materials and workmanship.
- Michael W.
- Verified HomeBuyer
- June 12, 2021
- North Port, FL
Poor quality materials and workmanship.
Total Score 3
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Awful workmanship, filthy home to move into.
- Anonymous
- Verified HomeBuyer
- April 02, 2023
- North Port, FL
Not worth the money, horrible workmanship
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Sales agent & site supervisor great. Builder's mortgage co. & title co. incompetent.
- Timothy R.
- Verified HomeBuyer
- September 02, 2022
- Bradenton, FL
Sales agent was super. Building site supervisor was responsive. But there were about two dozen issues regarding poor workmanship or carelessness of builders. Fortunately, customer care response to outstanding issues has been great. Builder did promote its mortgage company, which pushed unacceptable terms; we were able to find much better terms easily. Title & closing was a grease fire--completely disorganized. Builder could not produce a Certificate of Occupancy in time for the initial closing date, resulting in a delay and forcing us to waste vacation and travel time. On day of ...
Del Webb responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ...
Total Score 2
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Bad Closing Experience
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Lakewood Ranch, FL
Be aware that the builder does not work well with lenders or customers when it comes to scheduling the closing.
Del Webb responded:
We are sorry to hear that you had a negative closing experience. We would like to learn more about your experience so we can learn from it. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...
Total Score 2
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
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