Del Webb Reviews in Sarasota Bradenton, FL

Stay away from Pulte developments

You have to check on house on a regular basis to make sure it was correct.Some of the subs were poor no supervision put up houses to fast just worrying about getting there money on the closing

While the home seems to be well built, its has many things that need to be finished. Once the house is closed on, any outstanding issues the builder will take months to fix if they do. Seems as if they are hoping you forget about the items. I would not do this again.

BEWARE. Pulte did not have our house completed and to our satisfaction at closing. They asked us to give them a good rating in spite of their inability to complete the house as contracted. They in fact asked us to state the house was completed even when it was not. The many, many items left undone are too many to name here. We’re now moved in and in a fight to get the simplest of things completed. Again BUYER BEWARE.

Workmanship is not what expected, could be much better

I purchased my house move-in ready. What I didn't realize is how they cut corners on homes. Every house they build should have hurricane windows. Hurricane windows should be mandatory in new construction. The lawn/sod they use is horrible. I have holes that you can't see until I keep twisting my ankle when walking on it. They keep telling me it will fill in. Every finished house should be cleaned prior to the new owners moving in. The lack of better craftsmanship has held me up on having my grout sealed in the house. I could go on but I feel like a broken record.

Spend a lot of time in walk through

Its too early to rate quality and value. Trustworthiness is low as our field manager disappeared and would not return calls or texts. Other neighbors have the same experience so that tells us that management instructs the FM's to ignore calls and therefore you get an F in responsiveness. We still do not have screens for the windows, some of the vegetation in front is already dying (not sure if its a sprinkler problem?)

Lesser quality than expected also much less follow up.

Great salesperson up front. Overall quality of work and materials including appliances after that have been disappointing..

We cannot believe how bad the quality of the work is in our house. (Kitchen has 3 lights over our island, not centered over island and no electricity) tile floors has bubbles in them. Our customer service person ( Brittney) has all this information and when I reach out about when we can expect someone to fix these problems I get no answer to my email and when I call3 times) get voice mail and no returned call. I can’t believe Del Webb has their name connected to this kind of quality in our home. And all our neighbors have the same problem .

The workmanship should have been much higher quality than what we received. Paint splatters on the floors were everywhere throughout the house. Tile work was poorly executed. Doors are not hung properly. Moulding around door frames and cabinets are cut short leaving big gaps. The sliding glass doors were not installed properly and leaked during the first rain storm. Bugs were constantly entering the house due to the glass doors not having insect barriers installed. I could go on but I will run out of room. We have been in the house for over a month and nothing has been corrected. I go through the proper process of reporting things that need to be repaired, but we have not received any response as to when the repairs will be made. There is a lack of communication from customer service. Additionally if you pay cash there is no information shared at closing. Just a handover of keys. ... More

High priced homes with low quality work.

I would suggest hiring private inspectors though out the process. They will ensure that everything is done right.

My second and last Pulte Home, at least in Florida. Issues from the get go and still while residing in the home. Too many issues to list here. Major concern is level of construction knowledge, laying floor tile in the dark, major flooding due to loose plumbing fittings and on and on.

Such shoddy workmanship and little concern for making things right. Great community but if I had to do it again, I would not buy from Pulte.

Poor quality materials and workmanship.

Not worth the money, horrible workmanship

Sales agent was super. Building site supervisor was responsive. But there were about two dozen issues regarding poor workmanship or carelessness of builders. Fortunately, customer care response to outstanding issues has been great. Builder did promote its mortgage company, which pushed unacceptable terms; we were able to find much better terms easily. Title & closing was a grease fire--completely disorganized. Builder could not produce a Certificate of Occupancy in time for the initial closing date, resulting in a delay and forcing us to waste vacation and travel time. On day of closing, title company was lax communicating with our lender, jeopardizing receipt of funds. Title officer was very tardy arriving to office (we had a three-hour drive; she was local). ... More

Be aware that the builder does not work well with lenders or customers when it comes to scheduling the closing.

Here is a short list of our issues at closing Hot water not working Gas not working Washer dryer not working Gas range not working No refrigerator Mirrors and glass scratches throughout Outside gas outlet not working Hvac heat/cooling not working Door crack front door Master shower handheld not Installed Drywall hole coming in from garage Garage floor coating coming up

Closing was delayed because we didn’t have a certificate of occupancy. Our home builder and I had to follow up several times with the closing department to let them know the certificate of occupancy was finally granted. Our home builder went above and beyond to get us in the home and addressed all issues. This is our third Pulte home and we know they build a good product. Just very frustrated with the closing process.

Do not try to get a loan through Pulte mortgage. They are not friendly or helpful. Beware that it may take months to correct problems. Our feeling is they get the house finished and worry about fixing items later.

Very difficult to get issues fixed. Quality issues especially with paint and trim

During construction there were constant starts and stops, which is to be expected these days, however builder completely stopped work on my home for more than 6 weeks without giving me a reason. During that time, they were moving along quickly with other homes on my block and many of the “spec homes” they started long after mine. My home was delivered 4 months later than promised. Additionally, they left the membrane covering (underlayment) on my roof exposed to the elements for well over the 6 month limit for that product. When questioned about it, I got no answers at all… not even a response to my several emails on the topic. Fit and finish are sub-par, based on reports of those that had homes built by builder several years ago. It has been over 2 months since move-in, and many of my “punch list” items have not been addressed. Some of these items are: no locks on any internal doors (bathrooms or bedrooms); still don’t have our permanent washer or dishwasher (we have “loaners”); many pavers are broken and paint splattered, requiring replacement; new pool (installed by builder subcontractor) stained and dirty despite multiple calls and requests to resolve this issue; shelves missing from kitchen cabinets and laundry room… supposedly “ordered” but still not in place; and the list goes on and on. I would think long and hard about buying another builder home considering my experience. I think the worst part of this was the attitude and push back relieved from builder’s “managers” when I inquired about various issues. We (my wife and I) were literally warned by the regional building manager to not push the assigned site supervisor regarding our issues because “I don’t want to lose another site supervisor because of bullying from home owners.” WE WERE THE ONES BEING BULLIED! After that, and other comments similar to that, we felt less able to communicate effectively with these folks. When someone spends nearly a million dollars for a new construction home, there should be easy, clear, and accurate updates provided to owners on a regular basis. We got none of that! The ONLY time we got ANY information during the build was when we inquired. ... More