Skip main navigation

Del Webb Reviews in Sarasota Bradenton, FL

What Sarasota Bradenton Homeowners Have to Say About Del Webb.

Read all 526 verified reviews from homeowners that built a new home with Del Webb in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4 out of 5 stars in Sarasota-Bradenton Area

526 Reviews in Sarasota-Bradenton Area

Ratings by Category

Overall 4

Quality 3.9

Trustworthiness 4.1

Responsiveness 3.8

Del Webb in Sarasota-Bradenton Area

View Homes

Customer Reviews

Del Webb - Responsiveness to issues.

  • Earle D.
  • Verified HomeBuyer
  • May 26, 2021
  • North Port, FL

Responsiveness to issues. Not everything went flawlessly but wherever there was a hiccup they did everything they could to make it right. Our build manager Trent was awesome!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The lack of detail in building our home.

  • James D.
  • Verified HomeBuyer
  • May 26, 2021
  • North Port, FL

They were still working on our home the day of closing. Numerous items where not completed correctly. Flooring had two colors of grout thru out the house as though they ran out and just picked a close enough color to finish the job. The flooring was not cleaned, there was sticky stuff all on the floor along with paint and silicon. Tile in bathroom doesn't even flow with the wall where they connect. Out door patio pavers are covered in paint and the screen patio was installed incorrectly with holes in the screening and support beams not leveled. Even the house number is on the house ...

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 4

Del Webb - Build was completed in the expected timeframe.

  • Marvin K.
  • Verified HomeBuyer
  • May 21, 2021
  • Lakewood Ranch, FL

Build was completed in the expected timeframe.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Del Webb - some workmanship and materials were subparand are still not

  • Anonymous
  • Verified HomeBuyer
  • May 20, 2021
  • Lakewood Ranch, FL

some workmanship and materials were subpar and are still not corrected, but i still have trust in the builder to fix the problems in the next few weeks.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Attentive to details

  • Allen L.
  • Verified HomeBuyer
  • May 18, 2021
  • Lakewood Ranch, FL

trustworthiness, on time and kept us informed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent customer service

  • Marlene S.
  • Verified HomeBuyer
  • May 17, 2021
  • North Port, FL

Everyone from that the Del web organization has been exceptional. This includes the sales department, the builder, the warranty department, and the customer service department. (This includes Barbara, Eric, and Trent)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very easy to deal with. Very nice people

  • Edward K.
  • Verified HomeBuyer
  • May 11, 2021
  • Lakewood Ranch, FL

This was our third build in Lakewood Ranch and in many ways the easiest. Very limited options, but we were able to fill things in after we closed. Only problem was the pool builder Coast to Coast who was unresponsive and we had to cancel and do the pool after closing

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Del Webb - confidence in quality and attention to details.

  • Ernest D.
  • Verified HomeBuyer
  • May 11, 2021
  • Lakewood Ranch, FL

confidence in quality and attention to details.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality of Work

  • Luis A.
  • Verified HomeBuyer
  • May 11, 2021
  • Lakewood Ranch, FL

Home is solidly built and finely finished.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

over all quality to money was good

  • Sharon D.
  • Verified HomeBuyer
  • May 11, 2021
  • Lakewood Ranch, FL

they fumbled the ball when customer rep did not follow up. constuction manager could have at a minimun made a phone call to insure my needs where being adressed. we moved in on march 9th and after me calling pulte have an appointment on june14th.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Del Webb - mostly excellent with a couple of blips here and there.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2021
  • Lakewood Ranch, FL

mostly excellent with a couple of blips here and there.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Del Webb - A quality experience from beginning to end.

  • Mary H.
  • Verified HomeBuyer
  • April 09, 2021
  • Lakewood Ranch, FL

A quality experience from beginning to end. I would highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - On time.

  • Peter D.
  • Verified HomeBuyer
  • April 08, 2021
  • North Port, FL

On time. Followed up right away to questions our construction lead trent was great looking out for us. When he saw anything wrong was fixed right away- this was good since we were not local so felt he was “our guy” looking out for us

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dealing with sales associate a pleasure, professional and knowledgeable.

  • Diane F.
  • Verified HomeBuyer
  • March 10, 2021
  • Lakewood Ranch, FL

Check out the models and lots. Well designed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

no communication,

  • Larry M.
  • Verified HomeBuyer
  • March 04, 2021
  • Lakewood Ranch, FL

we have been in the house for apprx, six weeks and the punch list at walk thru before closing still have not been addressed, the paint job on new trim makes trim look like its thirty years old, full of caulk, paint drips etc.doors are rough{painted with a roller}? I can not express the diapointment, and most neighbors agree

Del Webb responded:
We are so sorry to hear that you are disappointed with your new home and are having a difficult time getting your issues addressed. We would like to escalate your claims and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Del Webb - Easy to do business with.

  • Constance M.
  • Verified HomeBuyer
  • March 03, 2021
  • Lakewood Ranch, FL

Easy to do business with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very responsive and seemed to really care about our experience and quality of home.

  • Jan A.
  • Verified HomeBuyer
  • March 03, 2021
  • Lakewood Ranch, FL

From the start everyone we dealt with at Del Webb and Pulte were very helpful and professional. This home is the 6th house I have built over my lifetime. Without question the best home building experience we have ever had. Now that our house is built we love it. We had a couple small problems that were dealt with immediately. I would highly recommend this neighborhood and this company.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Home was built too quickly.

  • Patricia G.
  • Verified HomeBuyer
  • February 11, 2021
  • Lakewood Ranch, FL

Home was built too quickly. Workman ship is very low quality. No hot water in master shower since Dec 23 Finally repaired on Feb 9. Settlement was Dec 23. Poor quality assurance. Someone should have checked for hot water.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Del Webb - The people we worked with really care about getting this done

  • Robert S.
  • Verified HomeBuyer
  • February 05, 2021
  • Lakewood Ranch, FL

The people we worked with really care about getting this done right the first time.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - Don't buy a Pulte home - poor workmanship, lots of issues with

  • Anonymous
  • Verified HomeBuyer
  • February 04, 2021
  • Lakewood Ranch, FL

Don't buy a Pulte home - poor workmanship, lots of issues with poor or no response.. Only good experience was with the mortgage company.

Del Webb responded:
We are so disappointed to hear of your negative experience building your new home with us. We would like to learn more about your situation so we can address it accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Not taking the issue with the windows in my house higher. The windows are defective and manufacture should recall the windows. Which shows the builder mass production of homes that they don't care.

  • Teresa W.
  • Verified HomeBuyer
  • January 27, 2021
  • Lakewood Ranch, FL

I purchased my house move-in ready. What I didn't realize is how they cut corners on homes. Every house they build should have hurricane windows. Hurricane windows should be mandatory in new construction. The lawn/sod they use is horrible. I have holes that you can't see until I keep twisting my ankle when walking on it. They keep telling me it will fill in. Every finished house should be cleaned prior to the new owners moving in. The lack of better craftsmanship has held me up on having my grout sealed in the house. I could go on but I feel like a broken record.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Del Webb - Fine product delivered in a timely manner.

  • John B.
  • Verified HomeBuyer
  • January 27, 2021
  • Lakewood Ranch, FL

Fine product delivered in a timely manner.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Bad Closing Experience

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2021
  • Lakewood Ranch, FL

Be aware that the builder does not work well with lenders or customers when it comes to scheduling the closing.

Del Webb responded:
We are sorry to hear that you had a negative closing experience. We would like to learn more about your experience so we can learn from it. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 4

Del Webb - They communicated well and were ahead of schedule; very responsive

  • Rochelle D.
  • Verified HomeBuyer
  • January 26, 2021
  • Lakewood Ranch, FL

They communicated well and were ahead of schedule; very responsive and professional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Be careful.

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2021
  • Lakewood Ranch, FL

Be careful.......follow through with certain things are just not there and at the beginning we just waited for the next disaster/issue. We have a punch list of fixes that can choke a horse.

Del Webb responded:
It is disheartening for us to hear that you did not experience excellent service and are dealing with unresolved concerns in your new home. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1