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Del Webb Reviews in Sarasota Bradenton, FL

What Sarasota Bradenton Homeowners Have to Say About Del Webb.

Read all 466 verified reviews from homeowners that built a new home with Del Webb in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4 out of 5 stars in Sarasota-Bradenton Area

466 Reviews in Sarasota-Bradenton Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.8

Responsiveness 3.7

Del Webb in Sarasota-Bradenton Area

View Homes

Customer Reviews

Terrible

  • Anonymous
  • Verified HomeBuyer
  • December 13, 2022
  • Parrish, FL

Bayview Del Webb is the worst Del Webb built and trustworthiness. I visited Del Webbs in Raleigh, NC and every single DelWebb in Florida. I bought here because it was new and I believed in all the other properties I saw. That it was basically following LakeWood Ranch Plan. Now I find out a 5 story apartment complex and strip mall are going in behind me! No privacy. And I’m at the mercy of all the noise that will come from the apartment complexes and the strip mall. Did my salesperson tell me this NO!!!! Just wanted to get the property sold and built out before this became a known ...

Del Webb responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com with a brief summary concerns, along with your contact information if you'd like to discuss this further. ^TP delwebb

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Del Webb - Pulte gave us 5 different dates to move in from 12/30/21 to finally

  • Stan C.
  • Verified HomeBuyer
  • July 27, 2022
  • North Port, FL

Pulte gave us 5 different dates to move in from 12/30/21 to finally 6/6/2022 which cost us way more money than anticipated. Timelines were not met and any communication between us and the Field Mgr Shawn were driven by me not them. We did not get a celebration due to over 1000 items identified to be fixed at the first closing walk through. In fact, they were still there at 8am when we were to have our second walk through. Many items still not completed after move in, the floors (all tile) had adhesive and grout splatter all over them and have been cleaned 3 times after moving in preventing us ...

Del Webb responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? ...

Total Score 2


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Del Webb - Disappointed in quality of build and amount of time spent trying

  • Anonymous
  • Verified HomeBuyer
  • June 09, 2022
  • Parrish, FL

Disappointed in quality of build and amount of time spent trying to get something repaired. Several big issues that need to be taken care of along with numerous cosmetic ones too.

Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

i was told the time to build would be six months. then a couple of months longer, then months longer. They built and moved several houses next to me, and my house didn't even have the roof on! I cost me an extra $18,000 to move into an appartment until me

  • Marian C.
  • Verified HomeBuyer
  • April 13, 2022
  • Bradenton, FL

I was very unhappy about the 15 months it took to build, and the morgage game they played on me!!!

Del Webb responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. delwebb

Total Score 2


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Being pushed to close on a house that was not ready

  • James P.
  • Verified HomeBuyer
  • March 09, 2022
  • Parrish, FL

Here is a short list of our issues at closing Hot water not working Gas not working Washer dryer not working Gas range not working No refrigerator Mirrors and glass scratches throughout Outside gas outlet not working Hvac heat/cooling not working Door crack front door Master shower handheld not Installed Drywall hole coming in from garage Garage floor coating coming up

Del Webb responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? ...

Total Score 2


Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

Del Webb - Be careful.

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2021
  • Lakewood Ranch, FL

Be careful.......follow through with certain things are just not there and at the beginning we just waited for the next disaster/issue. We have a punch list of fixes that can choke a horse.

Del Webb responded:
It is disheartening for us to hear that you did not experience excellent service and are dealing with unresolved concerns in your new home. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...

Total Score 2


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Issues

  • Richard G.
  • Verified HomeBuyer
  • March 27, 2025
  • Parrish, FL

The low voltage vendor Securepro miss labeled the codes for wiring tv hook ups. Can't be corrected since Pulte's lack of consistent plans allowed plumber to run pipes where the backing was to go. The rush to complete and lack of thorough inspection missed several item that had to be corrected after purchase. PM didn't provide shower rood for second bathroom told us to buy our own, he probably took it for himself. There is little oversiight of vendors Pulte uses. Homeowners in this community are EXTREMELY nice which is a HUGE plus.

Del Webb responded:
Thank you for taking the time to provide feedback. We are so sorry to hear about these concerns and we would like to ensure leadership is aware of this. We would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 2


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Would not recommend Pulte

  • Debra d.
  • Verified HomeBuyer
  • July 12, 2024
  • Parrish, FL

Issue that arose in March not taken care of before closing in May. 3 months since closing still not taken care! Paid $$$ for this upgrade. Lots of similar horror stories throughout the community. We went with Pulte because we thought we would get a quality build and responsive experience. They are not that company anymore!

Del Webb responded:
Hi Debra, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP ...

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Very poor quality home! Would not recommend.

  • James B.
  • Verified HomeBuyer
  • May 24, 2023
  • North Port, FL

There are so many issues with our “new” house that it’s way too many to mention. Cracking paint on the ceiling, poor drywall finishing, defective windows, defective shower door, poor quality cabinets that were a $10,000 upgrade, 2 large holes in the walls that Pulte didn’t notice, poor trim finishing work. The list goes on and on. It’s so discouraging and upsetting. We gave the warranty rep pages of our problems. She didn’t say anything wasn’t legitimate. She is trying her hardest to help us but it’s not her fault Pulte has such poor workmanship to begin with. Most of these issues could have ...

Del Webb responded:
Hi James, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...

Total Score 2


Quality 1

Trustworthiness 2

Value 1

Responsiveness 3

You do not get what you paid for.

  • Don T.
  • Verified HomeBuyer
  • May 03, 2023
  • Parrish, FL

Look at everything in your house. From the placement of the light switches to the water pressure in your shower. Don't assume that smudges on your floor can be easily wiped up. Do not close on the house until all of your issues have been addressed. It is a very difficult and lengthy process to get problems fixed once you have closed.

Del Webb responded:
Hi Don, we're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^TP delwebb

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Dissappointed

  • Delmer S.
  • Verified HomeBuyer
  • January 22, 2023
  • Parrish, FL

Closing process was delayed three times. Problems on walk through were numerous and were not fixed/completed at closing. Now I will have to deal with the issues through the warranty process. I don't expect that experience to be any better.

Del Webb responded:
Hi Delmer, we apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP ...

Total Score 2


Quality 2

Trustworthiness 2

Value 1

Responsiveness 1

Be involved in the building process.

  • Robert M.
  • Verified HomeBuyer
  • January 17, 2023
  • Parrish, FL

The process of purchasing the home is quite simple. There is limited accommodation for scheduling with the design center and for the walk throughs with the Field Manager. I would recommend hiring an outside building inspector to oversee the entire process. We have 3 walls that are not square (2 of which are in a very visible location). The out of square walls could have been avoided if the Field Manager carried a level and held the subcontractors accountable for poor workmanship. During the build, with each walkthrough we pointed out many locations that needed repairing. You are provided 30 ...

Del Webb responded:
Hi Robert, we apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a summary of your concerns, along with your contact information. ^TP ...

Total Score 2


Quality 1

Trustworthiness 2

Value 3

Responsiveness 1

Frustrating

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2023
  • Parrish, FL

Quality of drywall, trim, all trim was horrible for the price we paid for home

Del Webb responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

One year of disappointment

  • Arthur M.
  • Verified HomeBuyer
  • December 07, 2022
  • Bradenton, FL

Our building experience with Pulte was one delay after another. There were so many mistakes made along the way. Luckily we were here to have them corrected. The workmanship in so many areas embarrassing. They are coming back to fix some of the issues, but some we know will never be taken care of. The ONE SHINING LIGHT in our buying and building process is our sales person JEN. She is an amazing sales person and overall wonderful lady. Thank you Jen.

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

aaaa

  • Seth D.
  • Verified HomeBuyer
  • October 20, 2022
  • Parrish, FL

The quality of workmanship is terrible. There are 100's of paint blemishes on the walls,Paint splatters on my hardwood floors that still have not beeen cleaned up by Pulte. Every window sill needs to be rechaulked. The floor moulding where installed crooked and there is exposed wood. The hall bathroon tile is off center and has gaps in the chaulking. Where the walls and ceilings meet there are paint lines.My hurricane shutters that were hung and approved by the county, some dont fit properly and I was missing hardware. Plus Pulte painted over the bolts in the walls around the windows for ...

Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Total Score 2


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Del Webb - Don't buy a Pulte home - poor workmanship, lots of issues with

  • Anonymous
  • Verified HomeBuyer
  • February 04, 2021
  • Lakewood Ranch, FL

Don't buy a Pulte home - poor workmanship, lots of issues with poor or no response.. Only good experience was with the mortgage company.

Del Webb responded:
We are so disappointed to hear of your negative experience building your new home with us. We would like to learn more about your situation so we can address it accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH ...

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Very personable. Multiple issues after closing revealed lack of attention to detail and obvious lack of inspection of plumber's work, appliance functioning, and several other areas. Messy workmanship.

  • Marci B.
  • Verified HomeBuyer
  • December 06, 2020
  • Lakewood Ranch, FL

Hire your own private, licensed, inspector to monitor every phase of building. Do not close until all issues - cosmetic and otherwise - have been completed. All issues are addressed by customer care, but not in a timely manner. I am 2 months after closing & work is not completed yet. The master shower is still unusable and revealed a cover-up by multiple services (tile & plumbing) of defective workmanship & Moen products. This is the 3rd house I have had built & the 1st with any (& many) problems. This is a wonderful community to live in, but the build quality is poor.

Del Webb responded:
While we are pleased to hear that you are happy in your community, we are disappointed that you are not impressed with the quality of your home. We would like to help get those issues addressed and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...

Total Score 2


Quality 2

Trustworthiness 1

Value 1

Responsiveness 3

Del Webb - Quality of workmanship and skilled labor was lacking for the

  • Anonymous
  • Verified HomeBuyer
  • May 04, 2022
  • Parrish, FL

Quality of workmanship and skilled labor was lacking for the quality we were expecting. Examples: Grout pitting and thin, trim work, especially on crown molding, Shower glass not placed in correct location. Building manger provided weekly, detailed updates on the progress of the home. Sod laid before sprinkler system set for watering. More than half the sod died before sprinklers were programmed to come on. Still waiting on dead sod to be replaced. Plantation shutters work ordered as an option at a premium. Were installed prior to closing. Were installed weeks later. For "custom home", ...

Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 4

Value 5

Responsiveness 3

A DISAPPOINTING EXPERIENCE

  • Gloria W.
  • Verified HomeBuyer
  • January 21, 2026
  • Parrish, FL

I bought a model that was 4 years old. This was as far from a pleasant experience as is possible. Your rep was less than honest on her representation of what the house would be like after the transition from design center to house. Most of what was advertised online was not given. An extremely disappointing experience and not a good reflection on your company.

Del Webb responded:
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience fell so far short of expectations, particularly regarding how the home was represented during the transition from the design center to the finished house. We understand how disappointing it is when what’s delivered does not match what was advertised, and we regret the frustration this ...

Total Score 1


Quality 3

Trustworthiness 1

Value 3

Responsiveness 3

CVS

  • Charles S.
  • Verified HomeBuyer
  • May 10, 2023
  • North Port, FL

Shortly after the contract was signed the issues began. Once we finally got a return call from our project manager Colin, we were told our home was going to be significantly later than we were promised even though we’d purchased a quick move in home. This continued for months with culminating with Colin texting me with a slanderous vulgar text. Pulte replaced Colin with a new project manager, Trent, who finally got our house on track.He and Scott from the warranty department have been the only positives in this process. Once we finally closed three months later than promised, we received ...

Del Webb responded:
Hi Charles. Thank you for taking the time to share this feedback with us so we can escalate it to leadership. We would like to look into this situation as well and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^TP ...

Total Score 1


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Anonymous

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2022
  • Parrish, FL

Several issues still not completed after two months passed after closing

Del Webb responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. delwebb

Total Score 1


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

experience with theIInteraction with the project manager was horrible. The guy knew nothing. Way too young for that job.

  • Thomas A.
  • Verified HomeBuyer
  • July 06, 2022
  • Parrish, FL

Our interaction with the mortgage company and Ms. Wessen in particular was so terrible it caused us to become so stressed out. and the Project Manager was like 22 years old and knew nothing about construction and ruined our floors.

Del Webb responded:
We're incredibly disappointed to hear that you had this experience and we have shared your comments with local leadership so they can look into the situation. We take your feedback seriously and ask if you'd like to continue discussing this, please send us an email including your full name and phone number to customersupport@pultegroup.com. ...

Total Score 1


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

Worst experience ever

  • Thomas G.
  • Verified HomeBuyer
  • November 05, 2025
  • Parrish, FL

Pulte Mortgage, Pulte Insurance, sales, created the worst experience. Failure from every point. Do not buy from Pulte.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We are truly sorry to hear about your experience with our teams. We would like to learn more details about your experience, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

Horrible quality control and construction management.

  • Raymond M.
  • Verified HomeBuyer
  • April 03, 2024
  • Parrish, FL

The quality of the homes that Pulte builds is very disappointing. The construction managers assigned to the homes are worthless and the contractors do the minimum just to get paid. Very poor warranty response also. Overall, very disappointing!

Del Webb responded:
Hi Raymond, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP delwebb

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Pulte is ruining the Del Webb experience...and the brand

  • Scott O.
  • Verified HomeBuyer
  • July 28, 2023
  • Parrish, FL

I did not buy a Del Webb home, I bought a Pulte home in a Del Webb community. Also, I do not own a "scenic 40", I own a "distinctive 50". It should be noted that Pulte now owns the Del Webb brand. Living in a Del Web community has been an incredible experience full of fun and new friends for many years. Having to suffer through the Pulte home building experience and dealing with what I call "Pulte quality" makes it hard to say it is worth it anymore. There is no customer service at Pulte. I cannot recommend anyone buy a Pulte home.

Del Webb responded:
We are so sorry to hear that you have had a frustrating experience building your new home with us. We will make sure we share this feedback with leadership so they are aware. If there is any additional feedback you would like to share, please feel free to email customersupport@pultegroup.com. Thank you. ^AF ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1