Del Webb Reviews in Sarasota Bradenton, FL

Poor quality of contractors and workers, Homes sites were not kept clean as well as the interior of the homes were filthy. There was no respect for the buyers home and options put in the house. Home was drywalled before they stuccoed resulting in water damage and multiple replacement of dry wall. Mold on roof trusses. Pulte would have left the house with wet dry wall and mold if we hadn't been in Florida to watch the build. I became the general contractor for my new home since there was very little attention given to the build by Pulte employee's. Pulte was only concerned about closing before the end of the quarter and there are multiple issues that haven't been resolved both with our home and so so many others. Very disappointed with the whole process. Pulte upper management should pay more attention to quality and being pro active before things get out of control. ... More

There was no “ wow” factor in this new house. The builder forced us to close earlier than we were originally scheduled for and we wound up having to complete many projects that the builder did not finish. Our trees and bushes were dead or dying, a/c system inoperable, doors with no locks, no access to cable television, shoddy electrical work, and many more issues we’re still dealing with. It boggles our minds why they couldn’t wait two more weeks and present us with a finished product.

Poor quality of workmanship. Low quality of appliances. House was filthy when we moved in.

There is little to inadequate supervision of the contractors during the build and if you are not here watching them or don't know construction you are at a huge disadvantage. Contractors are not held to any reasonable standard because they are inadequately supervised and poor or substandard workmanship is the standard they are held to. And for this we are charged excessive prices. I call the construction practices here the "Clown Act". Just hurry up and get it done. We'll fix it later IF someone catches the mistakes.... I have many, many examples of this as do my neighbors. This is totally a reactive vs pro-active environment. Calling it a production home would be a compliment. ... More

Do not expect to receive what you order. Pulte changes colors in major areas, in my case, the color of my roof. While most of the trades I have dealt with were eager to please and respectful, their tiling company is the worst in their industry. In my kitchen, they used 2 different dye lots. The tiles in the guest bathroom wall were not lined up and jutted out in some corners. They sent a man who was verbally abusive, aggressive and a bully. I had to tell him to leave and mot come back.

The quality of the homes that Pulte builds is very disappointing. The construction managers assigned to the homes are worthless and the contractors do the minimum just to get paid. Very poor warranty response also. Overall, very disappointing!

I would not wish anyone to have to go through a home buying experience in an over 55 community like we just have! The whole process was poor but like a lot of people we were caught up in the boom market which builders have capitalized on. Eventually we moved into our new home 7 months after our scheduled time. Overall the design is very poor and lacking basic understanding of the age and stage of who they are building for!

I did not buy a Del Webb home, I bought a Pulte home in a Del Webb community. Also, I do not own a "scenic 40", I own a "distinctive 50". It should be noted that Pulte now owns the Del Webb brand. Living in a Del Web community has been an incredible experience full of fun and new friends for many years. Having to suffer through the Pulte home building experience and dealing with what I call "Pulte quality" makes it hard to say it is worth it anymore. There is no customer service at Pulte. I cannot recommend anyone buy a Pulte home.

Overpriced homes with poor quality workmanship. In addition, the builder is very poor in responding to and correcting issues.

If del webb wants happy home owners, start with the final touches and make sure the house is at least clean before telling them to close. Regardless of all the things not being completed, that was the most important to me, especially after being told it was done. The plant beds are horrible, almost dead when I closed. I've been watering them. One plant is dead and the grass is dying. I pull my own weeds. I was told I didnt have to do anything in the yard, but I dont want it to die. I still don't know if my sprinkler system is working because I have never seen it come on. The windows are covered with caulk. The final touches are terrible. I've never seen anything like it in my life. ... More

The most disorganized company I have ever experienced and worked with! Pulte advertises “Quality” associated with their homes and what you get is far from that! Cheaply built homes! Their trades (sub contractors) are unskilled labor. The trades will tell you that - they show up, make $600 a day, no training required! I paid thousands of dollars in upgrades only to get products that are sub par, damaged with an attempt to be covered up hoping it goes unseen. The fact that Pulte considers this “Quality” is disgusting! My home looks like it’s been lived in and used with wear and tear (doors, trim, casing, bulging walls, paint all over carpet, tile, hardware, windows, switches and outlets etc. uneven floor tiles, bathtub with scratches and gouges on the surface, cabinets that have damage, accessories that are hung crooked) A brand new home should be turn key homes! With Pulte, expect to deal with items needing repair as soon as you move in and expect to wait for such repairs for months and years to come and upon repair, expect it to take multiple attempts because Pulte is cheap! ... More

Do not purchase a Pulte Del Webb Bayview home. The service is awful and they are dishonest.

Home took forever to complete, but homes next to me went up faster, paint/grout stains all over wrong color tile installed. Couldn't not close the back door to secure home, toilets back up due to cracked clean out pipes. Handle fell off door causing me to slip and fall injuring myself, $21,000 in ER costs. Regret this purchase, trying to make the best of it, if the joke of a warranty departments comes to fix the issues.

The house was not ready for us to move into on our closing date on August 3. The floor tile was defective and the builder knew this 30 days before closing, the carpet was badly stained from muddy shoes and needed to be replaced. The kitchen vent shroud was installed poorly and totally unacceptable. We were told that we could not move into the house for 30 days after closing due to these construction defects. It is now 70 days after our closing and we are still waiting for the kitchen shroud to be installed and the correct dryer to be delivered. We are still waiting on payment for compensation for us to rent back the villa we were living in due to extending our closing for the second time. All this has caused extreme stress and frustration. ... More

Pulte at Del Webb. Is only about money. You did not like what I said before and I stand by my words. Entire experience has been disappointing especially since we settled. My yard is a mess and hazard to my health!!!!

we have been in the house for apprx, six weeks and the punch list at walk thru before closing still have not been addressed, the paint job on new trim makes trim look like its thirty years old, full of caulk, paint drips etc.doors are rough{painted with a roller}? I can not express the diapointment, and most neighbors agree

On June 1, 2020 I received an email from your customer care manager stating July 2nd. between 8 and 4 my punch list items would be addressed. I waited ALL DAY for two people to come. One sprayed the track in the 2nd. bedroom window to make it easier to use and one aligned my laundry room doors. ALL DAY to have insignificant items addressed while the important items were not. I'm STILL WAITING. My closing was March 30, 2020. It is rude, unkind and very unsettling to feel totally ignored. Stop blaming COVID for your unprofessionalism.