Del Webb Reviews in Sarasota Bradenton, FL
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What Sarasota Bradenton Homeowners Have to Say About Del Webb.
Read all 534 verified reviews from homeowners that built a new home with Del Webb in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Sarasota-Bradenton Area
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Customer Reviews
Del Webb - Home was built too quickly.
- Patricia G.
- Verified HomeBuyer
- February 11, 2021
- Lakewood Ranch, FL
Home was built too quickly. Workman ship is very low quality. No hot water in master shower since Dec 23 Finally repaired on Feb 9. Settlement was Dec 23. Poor quality assurance. Someone should have checked for hot water.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
Del Webb - The people we worked with really care about getting this done
- Robert S.
- Verified HomeBuyer
- February 05, 2021
- Lakewood Ranch, FL
The people we worked with really care about getting this done right the first time.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Del Webb - Don't buy a Pulte home - poor workmanship, lots of issues with
- Anonymous
- Verified HomeBuyer
- February 04, 2021
- Lakewood Ranch, FL
Don't buy a Pulte home - poor workmanship, lots of issues with poor or no response.. Only good experience was with the mortgage company.
Del Webb responded:
We are so disappointed to hear of your negative experience building your new home with us. We would like to learn more about your situation so we can address it accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Not taking the issue with the windows in my house higher. The windows are defective and manufacture should recall the windows. Which shows the builder mass production of homes that they don't care.
- Teresa W.
- Verified HomeBuyer
- January 27, 2021
- Lakewood Ranch, FL
I purchased my house move-in ready. What I didn't realize is how they cut corners on homes. Every house they build should have hurricane windows. Hurricane windows should be mandatory in new construction. The lawn/sod they use is horrible. I have holes that you can't see until I keep twisting my ankle when walking on it. They keep telling me it will fill in. Every finished house should be cleaned prior to the new owners moving in. The lack of better craftsmanship has held me up on having my grout sealed in the house. I could go on but I feel like a broken record.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
Del Webb - Fine product delivered in a timely manner.
- John B.
- Verified HomeBuyer
- January 27, 2021
- Lakewood Ranch, FL
Fine product delivered in a timely manner.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Bad Closing Experience
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Lakewood Ranch, FL
Be aware that the builder does not work well with lenders or customers when it comes to scheduling the closing.
Del Webb responded:
We are sorry to hear that you had a negative closing experience. We would like to learn more about your experience so we can learn from it. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...
Total Score 2
Quality 4
Trustworthiness 3
Responsiveness 4
Del Webb - They communicated well and were ahead of schedule; very responsive
- Rochelle D.
- Verified HomeBuyer
- January 26, 2021
- Lakewood Ranch, FL
They communicated well and were ahead of schedule; very responsive and professional.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Be careful.
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Lakewood Ranch, FL
Be careful.......follow through with certain things are just not there and at the beginning we just waited for the next disaster/issue. We have a punch list of fixes that can choke a horse.
Del Webb responded:
It is disheartening for us to hear that you did not experience excellent service and are dealing with unresolved concerns in your new home. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Emphasis on the customer
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Lakewood Ranch, FL
Customer emphasis from the sales process through the build process. All questions answered and advice given when requested. Always responsive!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - I was told my new home would be as perfect as the model homes.
- Maureen C.
- Verified HomeBuyer
- January 26, 2021
- Lakewood Ranch, FL
I was told my new home would be as perfect as the model homes. I have not found that to be true. Toilets' run randomly, dirt in the water lines continues to run into the bathroom sink. One of my shower drains, is slow to drain the water...not normal or near perfect.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Del Webb - Home is average - unfortunately it was a "spec" house and was
- Carol M.
- Verified HomeBuyer
- January 26, 2021
- Lakewood Ranch, FL
Home is average - unfortunately it was a "spec" house and was already built so things could not be changed or upgraded - lots of "missing" upgrades - and a few design issues - how many doorways can be put into a area less than 10' square ? this has 5 - insane
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Del Webb - Overall, we were happy with the home we received.
- Erik S.
- Verified HomeBuyer
- January 13, 2021
- Lakewood Ranch, FL
Overall, we were happy with the home we received.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Del Webb - The process -- from our first site of the models to the move
- Anonymous
- Verified HomeBuyer
- January 07, 2021
- Lakewood Ranch, FL
The process -- from our first site of the models to the move into our new home -- has been efficient and professional. We have been very impressed with the people we met who made this happen.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Slow to response to questions; design process was a joke.
- Anonymous
- Verified HomeBuyer
- January 06, 2021
- Lakewood Ranch, FL
Be sure you know what you want for interior choices before the 3 hour choice limit.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 1
Excellent build quality, very attentive sales and construction management
- Sheikh A.
- Verified HomeBuyer
- January 06, 2021
- Lakewood Ranch, FL
Having looked at many communities across Florida, we chose to buy into the Del Webb community in Lakewood Ranch for a few reasons. The community itself offered an incredible array of activities and amenities among the best we had seen, secondly, the plan designs appealed very much to what we were looking for in our dream home, thirdly, the build quality of the homes themselves is top notch, with redundant features designed to keep the home safe and secure. Lakewood Ranch and the surrounding communities also appealed very much to us for its vibrancy, activities and quality of life we ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very personable. Multiple issues after closing revealed lack of attention to detail and obvious lack of inspection of plumber's work, appliance functioning, and several other areas. Messy workmanship.
- Marci B.
- Verified HomeBuyer
- December 06, 2020
- Lakewood Ranch, FL
Hire your own private, licensed, inspector to monitor every phase of building. Do not close until all issues - cosmetic and otherwise - have been completed. All issues are addressed by customer care, but not in a timely manner. I am 2 months after closing & work is not completed yet. The master shower is still unusable and revealed a cover-up by multiple services (tile & plumbing) of defective workmanship & Moen products. This is the 3rd house I have had built & the 1st with any (& many) problems. This is a wonderful community to live in, but the build quality is poor.
Del Webb responded:
While we are pleased to hear that you are happy in your community, we are disappointed that you are not impressed with the quality of your home. We would like to help get those issues addressed and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 3
Beyond Our Expectations!
- Thomas B.
- Verified HomeBuyer
- December 01, 2020
- Lakewood Ranch, FL
Even though we were in Illinois the entire time our home was being built in Florida our salesperson send up weekly photos of the progress. Our Project Manager/Construction supervisor was very responsive to our questions during the build and spent 90 minutes with us on a video call to do a "walk through" just prior to drywall to allow us to see everything to make sure it was all correct. We we closed the build quality was beyond our expectations. The fit and finish was excellent. Of course there were some minor cosmetic issues that will have to be addressed but that is to be expected. I ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Most things went well however some problems were identified but
- Charles C.
- Verified HomeBuyer
- November 24, 2020
- Lakewood Ranch, FL
Most things went well however some problems were identified but not corrected. For example, the slab for the outside HVAC was marked to be moved 5 or 6 feet to the back to line up with connections coming out of the house. This was not done even though it was plainly marked in spray paint on the cinder block. Now thinks are off and the insulation tubing is cracked for most of the long connection from house to HVAC unit. Some sheet rock mudding was to be corrected but again not done. This one we told your people that we would correct ourselves. Should not have to do this on a half million ...
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Del Webb - Workmanship on building home was good.
- Anonymous
- Verified HomeBuyer
- November 11, 2020
- Lakewood Ranch, FL
Workmanship on building home was good. Finishing items had a lot to be desired. Things not noticed until you are actually living in home. Location of outlets in rooms could be better. Wish certain options were offered (walk in shower, stove top with separate oven/micro.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Del Webb - This is our second Pulte home.
- Gail R.
- Verified HomeBuyer
- November 10, 2020
- Lakewood Ranch, FL
This is our second Pulte home. We’ve found workmanship to be very good. Sturdy and well built homes.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Del Webb - The supervisor was great and delivered on time kept us informed
- Harry K.
- Verified HomeBuyer
- November 10, 2020
- Lakewood Ranch, FL
The supervisor was great and delivered on time kept us informed of progress. However the pool company has given us a hard time with regards to the auto fill not working properly and causing excessive water bills. Their answer was we are not responsible for water usage and you should shut off the auto fill control valve
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Del Webb - Our home is beautiful and well built.
- Craig S.
- Verified HomeBuyer
- October 28, 2020
- Lakewood Ranch, FL
Our home is beautiful and well built. The service follow up is very poor. I have a toilet that is defective and has been waiting for replacement for over two months.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 1
Amazing
- Ralph G.
- Verified HomeBuyer
- October 28, 2020
- Lakewood Ranch, FL
Easiest procedure ever with lots of attention to my needs
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Slow to respond to issues
- Stephen A.
- Verified HomeBuyer
- October 22, 2020
- Lakewood Ranch, FL
Nice home, attentive initially—— but then attention waned
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
Del Webb - Amenity center is great.
- Andre L.
- Verified HomeBuyer
- October 22, 2020
- Lakewood Ranch, FL
Amenity center is great. Homes are well designed.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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