Del Webb Reviews in Sarasota Bradenton, FL

Hire your own private, licensed, inspector to monitor every phase of building. Do not close until all issues - cosmetic and otherwise - have been completed. All issues are addressed by customer care, but not in a timely manner. I am 2 months after closing & work is not completed yet. The master shower is still unusable and revealed a cover-up by multiple services (tile & plumbing) of defective workmanship & Moen products. This is the 3rd house I have had built & the 1st with any (& many) problems. This is a wonderful community to live in, but the build quality is poor.

Closing process was delayed three times. Problems on walk through were numerous and were not fixed/completed at closing. Now I will have to deal with the issues through the warranty process. I don't expect that experience to be any better.

The low voltage vendor Securepro miss labeled the codes for wiring tv hook ups. Can't be corrected since Pulte's lack of consistent plans allowed plumber to run pipes where the backing was to go. The rush to complete and lack of thorough inspection missed several item that had to be corrected after purchase. PM didn't provide shower rood for second bathroom told us to buy our own, he probably took it for himself. There is little oversiight of vendors Pulte uses. Homeowners in this community are EXTREMELY nice which is a HUGE plus.

Our building experience with Pulte was one delay after another. There were so many mistakes made along the way. Luckily we were here to have them corrected. The workmanship in so many areas embarrassing. They are coming back to fix some of the issues, but some we know will never be taken care of. The ONE SHINING LIGHT in our buying and building process is our sales person JEN. She is an amazing sales person and overall wonderful lady. Thank you Jen.

Issue that arose in March not taken care of before closing in May. 3 months since closing still not taken care! Paid $$$ for this upgrade. Lots of similar horror stories throughout the community. We went with Pulte because we thought we would get a quality build and responsive experience. They are not that company anymore!

Don't buy a Pulte home - poor workmanship, lots of issues with poor or no response.. Only good experience was with the mortgage company.

Quality of workmanship and skilled labor was lacking for the quality we were expecting. Examples: Grout pitting and thin, trim work, especially on crown molding, Shower glass not placed in correct location. Building manger provided weekly, detailed updates on the progress of the home. Sod laid before sprinkler system set for watering. More than half the sod died before sprinklers were programmed to come on. Still waiting on dead sod to be replaced. Plantation shutters work ordered as an option at a premium. Were installed prior to closing. Were installed weeks later. For "custom home", there were not enough designed choices for the buyer. ... More

Our interaction with the mortgage company and Ms. Wessen in particular was so terrible it caused us to become so stressed out. and the Project Manager was like 22 years old and knew nothing about construction and ruined our floors.

Shortly after the contract was signed the issues began. Once we finally got a return call from our project manager Colin, we were told our home was going to be significantly later than we were promised even though we’d purchased a quick move in home. This continued for months with culminating with Colin texting me with a slanderous vulgar text. Pulte replaced Colin with a new project manager, Trent, who finally got our house on track.He and Scott from the warranty department have been the only positives in this process. Once we finally closed three months later than promised, we received a special assessment notice from our association that had never been disclosed to us prior to or at closing. We’ve contacted Pulte numerous times with no response. While we wait to hear from Pulte, we’re considering going to other social media sites to share our unpleasant experiences. If you’re considering purchasing a home from Pulte you may want to reconsider. ... More

Several issues still not completed after two months passed after closing

I would not recommend Del Webb Bayview due to bad experiences with head of sales, field manager and lack of response to fix warranty items. While I know there are somethings out of control such as availability of supplies, but the lack of response and lack of accountability to complete tasks is infuriating. All the members of this community are frustrated. I wouldn't recommend building in this community. They are not organized and highly unresponsive.

The appliances are not well-made. They have problems. The washer is defective, the plumbing is bad.

Inexperienced construction manager assigned. We are in this home almost 3 months and have already logged more than 80 punch list items. Construction issues identified throughout the build would have gone uncorrected if I did not insist on fixes while walls were open. Plumbing issues - no hot water in master shower - tile had to be broken to access ports; waterproof seals not installed on shower valves; toilet knockout plugs allowed to drop into pipes causing blockages that had to be manually removed; bath tub not placed on hard undersurface, side of tub is cracked. Electrical issues - no power at fan outlet in guest bedroom - switch not connected; floor outlet not secured to box; exterior outlets connected to interior light circuit; exterior pole light not connected to day/night switch. Carpentry issues - windows and doors are not plumb and not rectangles; front door howles when wind hits it; sliding doors scrape on Schluters - tile extends to far into the door path; one door was cut to allow movement voiding the door warranty. Shower doors obstructed by towel racks; Roof vents crushed by roofers; roofing material thrown from roof penetrated lanai screen and scarred cross member. Screens missing from windows. Stucco not removed from hvac covers, pool equipment, lanai members. Interior walls not smooth finish to hide construction errors. Contractors do not show up on dates assigned to fix problems. Warranty dept is understaffed, overwhelmed with issues and complaints they have to deal with. My patience is wearing thin as these repairs have to be rescheduled and we have to be home when they come. ... More

Poor quality of contractors and workers, Homes sites were not kept clean as well as the interior of the homes were filthy. There was no respect for the buyers home and options put in the house. Home was drywalled before they stuccoed resulting in water damage and multiple replacement of dry wall. Mold on roof trusses. Pulte would have left the house with wet dry wall and mold if we hadn't been in Florida to watch the build. I became the general contractor for my new home since there was very little attention given to the build by Pulte employee's. Pulte was only concerned about closing before the end of the quarter and there are multiple issues that haven't been resolved both with our home and so so many others. Very disappointed with the whole process. Pulte upper management should pay more attention to quality and being pro active before things get out of control. ... More

There was no “ wow” factor in this new house. The builder forced us to close earlier than we were originally scheduled for and we wound up having to complete many projects that the builder did not finish. Our trees and bushes were dead or dying, a/c system inoperable, doors with no locks, no access to cable television, shoddy electrical work, and many more issues we’re still dealing with. It boggles our minds why they couldn’t wait two more weeks and present us with a finished product.

Poor quality of workmanship. Low quality of appliances. House was filthy when we moved in.

There is little to inadequate supervision of the contractors during the build and if you are not here watching them or don't know construction you are at a huge disadvantage. Contractors are not held to any reasonable standard because they are inadequately supervised and poor or substandard workmanship is the standard they are held to. And for this we are charged excessive prices. I call the construction practices here the "Clown Act". Just hurry up and get it done. We'll fix it later IF someone catches the mistakes.... I have many, many examples of this as do my neighbors. This is totally a reactive vs pro-active environment. Calling it a production home would be a compliment. ... More

Do not expect to receive what you order. Pulte changes colors in major areas, in my case, the color of my roof. While most of the trades I have dealt with were eager to please and respectful, their tiling company is the worst in their industry. In my kitchen, they used 2 different dye lots. The tiles in the guest bathroom wall were not lined up and jutted out in some corners. They sent a man who was verbally abusive, aggressive and a bully. I had to tell him to leave and mot come back.

The quality of the homes that Pulte builds is very disappointing. The construction managers assigned to the homes are worthless and the contractors do the minimum just to get paid. Very poor warranty response also. Overall, very disappointing!

I would not wish anyone to have to go through a home buying experience in an over 55 community like we just have! The whole process was poor but like a lot of people we were caught up in the boom market which builders have capitalized on. Eventually we moved into our new home 7 months after our scheduled time. Overall the design is very poor and lacking basic understanding of the age and stage of who they are building for!

I did not buy a Del Webb home, I bought a Pulte home in a Del Webb community. Also, I do not own a "scenic 40", I own a "distinctive 50". It should be noted that Pulte now owns the Del Webb brand. Living in a Del Web community has been an incredible experience full of fun and new friends for many years. Having to suffer through the Pulte home building experience and dealing with what I call "Pulte quality" makes it hard to say it is worth it anymore. There is no customer service at Pulte. I cannot recommend anyone buy a Pulte home.

Overpriced homes with poor quality workmanship. In addition, the builder is very poor in responding to and correcting issues.

If del webb wants happy home owners, start with the final touches and make sure the house is at least clean before telling them to close. Regardless of all the things not being completed, that was the most important to me, especially after being told it was done. The plant beds are horrible, almost dead when I closed. I've been watering them. One plant is dead and the grass is dying. I pull my own weeds. I was told I didnt have to do anything in the yard, but I dont want it to die. I still don't know if my sprinkler system is working because I have never seen it come on. The windows are covered with caulk. The final touches are terrible. I've never seen anything like it in my life. ... More

The most disorganized company I have ever experienced and worked with! Pulte advertises “Quality” associated with their homes and what you get is far from that! Cheaply built homes! Their trades (sub contractors) are unskilled labor. The trades will tell you that - they show up, make $600 a day, no training required! I paid thousands of dollars in upgrades only to get products that are sub par, damaged with an attempt to be covered up hoping it goes unseen. The fact that Pulte considers this “Quality” is disgusting! My home looks like it’s been lived in and used with wear and tear (doors, trim, casing, bulging walls, paint all over carpet, tile, hardware, windows, switches and outlets etc. uneven floor tiles, bathtub with scratches and gouges on the surface, cabinets that have damage, accessories that are hung crooked) A brand new home should be turn key homes! With Pulte, expect to deal with items needing repair as soon as you move in and expect to wait for such repairs for months and years to come and upon repair, expect it to take multiple attempts because Pulte is cheap! ... More

Do not purchase a Pulte Del Webb Bayview home. The service is awful and they are dishonest.