Del Webb Reviews in Sarasota Bradenton, FL

When we have had small issues, Craig is very quick to respond to help us with answers, or gets subs to come back to fix things. Overall, we love our house and are very glad to be here.

We have had three new homes built for us during our marriage and Pulte has the best quality control process.

Construction managers are deceitful

On June 1, 2020 I received an email from your customer care manager stating July 2nd. between 8 and 4 my punch list items would be addressed. I waited ALL DAY for two people to come. One sprayed the track in the 2nd. bedroom window to make it easier to use and one aligned my laundry room doors. ALL DAY to have insignificant items addressed while the important items were not. I'm STILL WAITING. My closing was March 30, 2020. It is rude, unkind and very unsettling to feel totally ignored. Stop blaming COVID for your unprofessionalism.

Build quality is very good and support from the builder has been good as well.

Too many rude workers making un necessary noise, music blasting. Pulte does little. Issues not addressed yet, will see if they do on 6/24/20. Closed on 4/30/20.

Everything was excellent, above standard EXCEPT floor tiles. We have at least a dozen hollow tiles that are not covered by warranty and four that are uneven one cracked and three that move when you walk on them

The sales team was helpful in offering alternatives in lot selections as well house upgrades. They were not afraid to provide insight on any questions we may have had. We had our house inspected prior to closing and nothing mechanical or structural was found. Cosmetically there were thing that we identified and are expecting to talk to the supervisor that takes care of after sale issues next week.

Particularly like my location: facing west with a pond view. Quality construction too.

The house at Lakewood Ranch is beautiful and even though we’ve found little things wrong they are going to be fixed. I’m totally unhappy with the closing process and lack of communication from Pulte Title. A closing meeting was scheduled at the Housing Center at Del Webb in Lakewood Ranch and nobody knew about and we did not receive our keys on the supposedly closing day. After over an hour of discussions it turned out that no closing meeting was required because we paid cash for the house, nobody told us! In fact 2 weeks before I wrote an e-mail to the Sales Rep. asking if the meeting was still on due to the Coronavirus Restrictions and he said yes. Turns out our keys to the house were sent to our Calif. Resident when we were here in Florida. The whole closing process left me totally unsatisfied and thought it was very unprofessional when your spending good money on a house. ... More

after the great sales pitch DW/Pulte was the greatest and would provide an error free package all inclusive, not quite. Sales was great, financing was rough but it took 5 people to get it in order for closing. Project management was lacking in maturity and experience. Punch list items still not done as well as warranty items now, of CV19 is the cause. Action was late on my punch list items and many left at closing I trusted would be done but were not. Many simple things I asked for they refused to do or used the permit as a reason not to do, not good buyer relations. I told them at start I was a retired engineer/construction manager but that didn't seem to phase them. They blamed things on subs which is a age old excuse I heard 35 years ago, I guess no realizing they are still responsible. A complete package it was not, I am still coordinating with cable provider to get service that should have been done during construction, this experience was not fun. ... More

Great home in a 55+ community!

Very pleased with our new home, and all the amenities that Del Webb has to offer. Purchased here based solely on the reputation of Del Webb, as to quality homes and integrity.

I bought my home from the phone. I am from another state, however, my realtor and the sales agent were fantastic. I made a lot of calls and they had a lot of patience. If you are lucky enough to select upgrades make sure you think everything through.

For the middle class income its a bit pricey, the area n neighborhood is excellent. Tips: have lots of cash on hand for things that arent included in homes, like steps in attics, labor etc.

Basically everything is as expected. There have been a few issues but they were addressed.

Most home buyers end up doing the quality control function for new homes with many and varied issues. Poor paint, caulking, tiling are common as are more serious issues with roofing, missing insulation, granite quality, HVAC balancing, noisy vents when the wind blows 10mph, etc.etc The builder claims to minimize the “cookie cutter” look but bends the rules on occasion when it means a sale and does not take advantage of opportunities to add variety through house or paver colors, landscaping, and other exterior options. Interior options are very limited and base level of flooring, cabinets, appliances are among the lowest level and quality available. Expect to pay significant amounts beyond the base price to get even average (big box) quality upgrades as well as very high lot premiums. Sales and marketing are the strengths, construction management understaffed and inadequate to manage subcontractors and level of homes under construction. ... More

Beautiful product which I’m proud to call home.

House is great. Upgrades are overpriced

Del Webb is an active community with amenities galore for any interest group. We have found the staff and community to be friendly and helpful.

My field mgr. was wonderful! He addressed any and all of my problems. Although I know this is not a custom built home, I believe the level of craftsmanship could be better, especially on the finish work. Some of the problems I incurred were small but should have been seen as the work was being done...not by the homeowner. That goes for inside and outside. Bottom line.....I love my home and love living in Del Webb!

small problems and issues are fixed quickly.. unique and bigger problems are a time consuming process which needs to be modified to resolve them in a more timely fashion. fixing paint, drywall, pavers are not a problem. When the builder has to send their customer care manager to look, then rep from the construction company comes to take a second look. and then a third review by the manufacturer has to be done its a long process that needs attention. My issue Oct. identify a problem with all appliances. skip to Dec. and still waiting for what and when it will be fixed.

Great structural, but finish work lacks detail, completeness and finish.

Del Webb Lakewood Ranch is a beautiful community. Landscaping, houses, and layout of the community are all topnotch.

Common grounds (entrances, clubhouse, outdoor activities area, roadways) are top notch and beautifully maintained. We found our home well supervised during construction and, upon closing, structurally sound, weathertight and attractive. Our principle concerns center around *upgraded appliances (washer/dryer, refrigerator) that are, from our perspective, substandard *woefully inadequate process (at least, on weekends) for calling in emergency situations. This stems from trying to report a leak in the irrigation systems water main. It took 2 1/2 days to get the problem resolved in its entirety. *certain, but not all, job sites are inadequately policed by supervision with respect to trash at the end of each day. Some sites are downright disgraceful; dumpsters are overflowing, raccoons are seen within the dumpsters, paper and trash blowing onto the properties of established homes and common areas. ... More