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Del Webb

Del Webb Reviews in Sarasota Bradenton, FL

What Sarasota Bradenton Homeowners Have to Say About Del Webb.

Read all 478 verified reviews from homeowners that built a new home with Del Webb in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4 out of 5 stars in Sarasota-Bradenton Area

478 Reviews in Sarasota-Bradenton Area

Star Rating Breakdown

5 ★ 201

4 ★ 140

3 ★ 82

2 ★ 31

1 ★ 24

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.8

Responsiveness 3.7

Del Webb in Sarasota-Bradenton Area

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Customer Reviews

The fact that they tell you what you want to hear and don’t follow up!!!!!

  • Victoria A. M.
  • Verified HomeBuyer
  • September 14, 2021
  • Bradenton, FL

Pulte at Del Webb. Is only about money. You did not like what I said before and I stand by my words. Entire experience has been disappointing especially since we settled. My yard is a mess and hazard to my health!!!!

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

no communication,

  • Larry M.
  • Verified HomeBuyer
  • March 04, 2021
  • Lakewood Ranch, FL

we have been in the house for apprx, six weeks and the punch list at walk thru before closing still have not been addressed, the paint job on new trim makes trim look like its thirty years old, full of caulk, paint drips etc.doors are rough{painted with a roller}? I can not express the diapointment, and most neighbors agree

Del Webb responded:
We are so sorry to hear that you are disappointed with your new home and are having a difficult time getting your issues addressed. We would like to escalate your claims and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Thoroughly disappointed.

  • Dorothy D.
  • Verified HomeBuyer
  • July 04, 2020
  • Lakewood Ranch, FL

On June 1, 2020 I received an email from your customer care manager stating July 2nd. between 8 and 4 my punch list items would be addressed. I waited ALL DAY for two people to come. One sprayed the track in the 2nd. bedroom window to make it easier to use and one aligned my laundry room doors. ALL DAY to have insignificant items addressed while the important items were not. I'm STILL WAITING. My closing was March 30, 2020. It is rude, unkind and very unsettling to feel totally ignored. Stop blaming COVID for your unprofessionalism.

Del Webb responded:
We are so disappointed to hear that you are having a frustrating time getting your concerns addressed but we thank you for taking the time to leave a review so we can make leadership aware. If you could please email customersupport@pultegroup.com so our team can be in touch we would greatly appreciate it. ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1