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Del Webb Reviews in Sarasota Bradenton, FL

What Sarasota Bradenton Homeowners Have to Say About Del Webb.

Read all 534 verified reviews from homeowners that built a new home with Del Webb in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4 out of 5 stars in Sarasota-Bradenton Area

534 Reviews in Sarasota-Bradenton Area

Ratings by Category

Overall 4

Quality 3.9

Trustworthiness 4.1

Responsiveness 3.8

Del Webb in Sarasota-Bradenton Area

View Homes

Customer Reviews

Mediocre

  • Michael W.
  • Verified HomeBuyer
  • May 02, 2019
  • Lakewood Ranch, FL

I have had 4 out of 6 appliances worked on already, and even though we paid top of the line price, they aren’t top of the line. I have had 4 warranty visits where I was sitting and waiting and no one showed up. The house isn’t wired for a separate switch for the fan in rooms set up for a ceiling fan and light - you have to use the pull chain. You can’t choose to put in extra outlets or say where you would like them on a wall. They planted a Live Oak within 6 feet of our swimming pool, and now we’re going to have to go through the struggle of getting permission to change it out for something ...

Del Webb responded:
Thank you for your feedback. We appreciate you taking the time to let us know how we could be doing better. We have shared your comments with local leadership and encourage you to reach out to us at socialcare@pultegroup.com if we can help with any of these issues. --Sarah delwebb

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Problems after move in

  • Anthony M.
  • Verified HomeBuyer
  • May 01, 2019
  • Lakewood Ranch, FL

Things were not completed and when we contacted the Forman he stated we needed to contact the warranty department. Called about Windows not cleaned inside and out. They also left a razor blade on the outside sill to leave a rust mark on the outside window sill. Front door seal not put on properly and the fix was to add a piece of foam at the top of the door. We are away right now and will have to call when we get back home. Called many times to have front eve painted to no avail. Still needs to be done

Del Webb responded:
We apologize that you haven't been receiving a prompt response to your issues and we'd like to assist. Please email us at socialcare@pultegroup.com. --Sarah delwebb

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 2

After purchase

  • James M.
  • Verified HomeBuyer
  • April 17, 2019
  • Lakewood Ranch, FL

Only 2 months . Overall pleased but working on a punch list. We will see after that.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Very organized and responsive team

  • Susan M.
  • Verified HomeBuyer
  • April 12, 2019
  • Lakewood Ranch, FL

We were thoroughly guided through the lot selection process. We were kept apprised of building progress through weekly picture updates. We had 2 phone meetings and one Facetime meeting with our building supervisor, who thoroughly answered all our questions. We felt confident that the building process was going well, even though we were unable to come to Florida to see the construction in progress. We did feel that the upgrade selections were quite limited and overpriced, but wanted our new home to be built so that we would not have to change out anything once we moved in. Our need to ...

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Totally Satisfied

  • Michael C.
  • Verified HomeBuyer
  • April 09, 2019
  • Lakewood Ranch, FL

Process of contracting for the home through closing went smoothly. Had a great site supervisor that kept me updated pus salesman that sent me progress pictures each week. In house for one month and all systems working fine. Had some questions about how certain things work but Bret Rodhe was always aailable to answer them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte does not deliver

  • Sheila K.
  • Verified HomeBuyer
  • March 20, 2019
  • Lakewood Ranch, FL

Do not expect to receive what you order. Pulte changes colors in major areas, in my case, the color of my roof. While most of the trades I have dealt with were eager to please and respectful, their tiling company is the worst in their industry. In my kitchen, they used 2 different dye lots. The tiles in the guest bathroom wall were not lined up and jutted out in some corners. They sent a man who was verbally abusive, aggressive and a bully. I had to tell him to leave and mot come back.

Del Webb responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at socialcare@pultegroup.com. delwebb

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Love our house

  • Cherie S.
  • Verified HomeBuyer
  • March 19, 2019
  • Lakewood Ranch, FL

It was a pleasure working with our field manager John. We believe any issue that came up he resolved immediately. We cannot say the same about her 30 day walk-through. Like any home you find issues after you move in. At this point we believe we are not getting honest answers and a run around on problems that need to be addressed. Our advice is make sure everything is fixed prior to closing

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

One month feedback

  • Robert P.
  • Verified HomeBuyer
  • March 12, 2019
  • Lakewood Ranch, FL

Very happy with my house. I had a few very minor issues that were taken care of within a week of calling them in. I want to stress that these were very minor. I'm very happy with Pulte and highly recommend them to anyone who wants a quality built house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We are happy with the purchase of our new home

  • James R.
  • Verified HomeBuyer
  • March 12, 2019
  • Lakewood Ranch, FL

A beautiful home in an outstanding neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3