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Del Webb Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Del Webb.

Read all 241 verified reviews from homeowners that built a new home with Del Webb in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Del Webb an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 3.9 out of 5 stars in Tampa-St. Petersburg Area

241 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.9

Quality 3.6

Trustworthiness 3.9

Value 3.7

Responsiveness 3.6

Del Webb in Tampa-St. Petersburg Area

View Homes

Customer Reviews

Not Garden home but 55+

  • Anonymous
  • Verified HomeBuyer
  • June 09, 2022
  • Land O' Lakes, FL

House not built in the Garden home section but in 55+ section nearby. After corrections and short delay, we obtain our new construction. So far, no issues and we think it's a 4-star rating.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Del Webb - We still have some un-resloved issues that we are waiting on.

  • Gerald B.
  • Verified HomeBuyer
  • February 01, 2022
  • Land O' Lakes, FL

We still have some un-resloved issues that we are waiting on. We need a screen for our flex room, trim around our microwave and 2 floodlights. Both houses next to us which were started 3 wks. after us have them. Our field mgr. told us there is a shortage of these items, but why did these houses get these items before us?. A little frustrated. However, we are pleased with the overall actual construction of the house. The landscaping is done beautifully.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Buying a Del Webb home

  • Louis M.
  • Verified HomeBuyer
  • September 07, 2021
  • Land O' Lakes, FL

The builder was upfront about everything, and worked with us to get what we needed in place - colors, dates, prices. They stayed very close the their date and worked with us to close on a tight schedule. Overall, it was a good experience with the builder, and the location is perfect for us.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great experience

  • Jay M.
  • Verified HomeBuyer
  • October 29, 2020
  • Land O' Lakes, FL

We are very satisfied so far. Everyone has treated us like family.

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Great community to build in!

  • Janet L.
  • Verified HomeBuyer
  • August 13, 2020
  • Land O' Lakes, FL

I believe that Del Webb knows what they are doing as they build all these 55+ communities. They know what people are looking for and enjoy. They work with reputable companies that know how to keep the building process on schedule. I only noticed that a few of the items I paid extra for were done cheaply (such as, plastic lights in the ceiling).

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very good

  • Sherry M.
  • Verified HomeBuyer
  • February 15, 2020
  • Land O' Lakes, FL

Too many options that should have been included. Many options or varilbes we’re not explained.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

None

  • Dhirendra S.
  • Verified HomeBuyer
  • September 11, 2019
  • Land O' Lakes, FL

It is suggested that the Prospective buyer have all his questions answered and be totally satisfied during various phases from lot selection to completion of their dream Home.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Model home

  • James W.
  • Verified HomeBuyer
  • February 03, 2024
  • Land O' Lakes, FL

From the sales agent Renee to the building and warranty team Jeff, Joe and Luis we have been very pleased with our overall experience. The team has been very responsive and timely . We set our expectations to a realistic achievable level and thus far have been very pleased.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Ok

  • Patricia H.
  • Verified HomeBuyer
  • August 30, 2023
  • Land O' Lakes, FL

House was not cleaned. I have had cleaners redo tiles and flooring all around. A lot of glue stuck to floor. I have paid to have it taken care of. I was told I could not have items installed before moving in but have discovered many new owners were allowed plus had fans/ lights installed. This put my moving in at a later date. Did not like that within 23 hours of closing that Del Webb wanted to push it out because they did not take care of their hiccup. I closed and waited for 2 weeks to get my problems taken care of. After going to the orientation at Del Webb Bexley I am sure there are ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Christopher was great!

  • Rowevina H.
  • Verified HomeBuyer
  • May 31, 2023
  • Land O' Lakes, FL

I appreciated the effort the sales representative made in my home-buying experience. I initially placed a contract on a home that I could not purchase due to the high-interest rate. Christopher was great in helping to find another home in DWB that met my needs and suited my budget. After I closed, I was frustrated with addressing issues with my home. The repairs are perhaps minor, but I'm disappointed that these things were overlooked before closing. I share some responsibility as my walk-thru revealed some issues, but others weren't as readily noticeable. I am going through the process of ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Design and construction

  • Joseph K.
  • Verified HomeBuyer
  • May 11, 2022
  • Land O' Lakes, FL

The home model was fitting us well as retired individuals. The construction is very nest.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Del Webb - Amazed at how quickly the house was built.

  • Bonnie C.
  • Verified HomeBuyer
  • May 18, 2021
  • Land O' Lakes, FL

Amazed at how quickly the house was built. Just moved in.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pulte should up scale their materials used in the homes they build.

  • James T.
  • Verified HomeBuyer
  • June 10, 2020
  • Land O' Lakes, FL

Although the home is a quality house I believe certain areas could be improved upon. This starts at the design center which is where a lack of information and explanation to the home owner is lacking. Pulte also did not offer alternates to what they build. Such as I did not want a beverage refrigerator and in not selecting that option I lost the butlers pantry in its entirety. No dimmers for the chandeliers. switches in the wrong location, Garage parking is short hard to park one car. I feel I got more value for the money in our lasts home we had in The Villages.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Great community

  • Fern R.
  • Verified HomeBuyer
  • May 27, 2020
  • Land O' Lakes, FL

Process was easy from sales with Dustin through build with field manger Brice. Always had guidance and questions were answered quickly. Love my new home

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Homebuyer review

  • Gregory B.
  • Verified HomeBuyer
  • December 11, 2019
  • Land O' Lakes, FL

Pulte personnel have been great in answering questions, providing paperwork and getting issues answered.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

The best!

  • Kathleen M.
  • Verified HomeBuyer
  • October 11, 2019
  • Land O' Lakes, FL

Loved my DelWebb experience! It’s a great community and I love my new house!

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

well built but finish depends on worker dedication to detail

  • William O.
  • Verified HomeBuyer
  • August 22, 2019
  • Land O' Lakes, FL

The homes are built with top notch materials but since the finished product depends on humans to bring it all together the buyer still needs to pay close attention to details. We are still cleaning up grout overage on floors, sloppy concrete drips on garage floor, poor paint coverage, just lack of care of the details. Stuff that a buyer tends to gloss over in the "celebration" walk thru. Buyer must be sure to review with a close eye to detail because the field managers are very good at correcting all errors before closing.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

The builder was very nice I only met him once since he was new. I wasnt able todo the final work thru prior to closing my son did it.

  • Susan H.
  • Verified HomeBuyer
  • February 01, 2024
  • Land O' Lakes, FL

My experience is good. I wrote about the issues I encountered and the only one that was addressed was the electrical issue. I have encounter other issues since the waste disposal doesn't seem to work, and my doorbell doesn't ring. When the electrician came to my house he scratced the front door with his ladder when entering the house

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb Living

  • Maryann D.
  • Verified HomeBuyer
  • November 21, 2023
  • Land O' Lakes, FL

Overall my experience building, buying, and living at DWBexley was good. I particularly like the size and location of this DW community. I moved here from a bigger Del Webb community in Florida and was familiar with the style of homes and the amenities offered. Unfortunately the cost of homes and the cost of living is higher in this area of Florida. Within the first few weeks of living here I have reported a few problems to warranty dept and they’ve been generally responsive.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

It’s pretty

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2023
  • Land O' Lakes, FL

The buying process is good. The quality is average. Workers aren’t the best craftsmanship. There are things they should have done for the cost. For example sealing the grout, top coat on epoxy garage floor we paid extra for. They don’t do the clear coat. Major issues were fixed with no questions asked.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Overall very satisfied, other than post-closing responsiveness

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2023
  • Land O' Lakes, FL

During build DW (Pulte) was responsive, we had several 3rd party inspections, all issues were addressed. At closing many items which could have been dismissed, were corrected. Everything great through closing. After closing a few unidentified issues arose, the response is not as great. The build manager did a few things, but warranty department simply does not reply. So be as detailed and vigilant as possibly before closing.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Issues but not bad

  • Charles F.
  • Verified HomeBuyer
  • December 07, 2022
  • Land O' Lakes, FL

I have encountered several issues that need to be corrected, so far they seem to be responsive to getting the issues fixed. Somewhat frustrating at times but right now my expectation is that all issues will be resolved in a reasonable amount of time but you do need to stay on top of them with any open issues.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Renee, Laurie, and Alex

  • Jeffrey B.
  • Verified HomeBuyer
  • October 07, 2022
  • Land O' Lakes, FL

From the beginning, our sales agent, Renee, was fabulous. No pressure, just straight forward info from her. She was helpful from beginning to end. Laurie was our mortgage processor. She was wonderful. Always called us back quickly. She was on top of everything. Alex was out construction manager. We enjoyed working with Alex. He was always prompt and courteous. He addressed any issues prior to closing and we have even spoken with him after closing.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Retirement

  • Cynthia C.
  • Verified HomeBuyer
  • October 05, 2022
  • Land O' Lakes, FL

The whole process took only 10 months, had one delay for a window but the rest went smoothly!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - The sales and design process was excellent.

  • Jeanne C.
  • Verified HomeBuyer
  • July 06, 2021
  • Land O' Lakes, FL

The sales and design process was excellent. I was living out of state and found it very difficult trying to build while not being in Florida, despite numerous trips to check on progress. . Communication could have been a bit better during the building process to accommodate out of state buyers who could not be there as easily. In the end it all worked out but not without some challenges.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4