Del Webb Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Del Webb.
Read all 247 verified reviews from homeowners that built a new home with Del Webb in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Del Webb an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Tampa-St. Petersburg Area
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Customer Reviews
Del Webb - From purchase to closing I found the whole team to be extremely
- Bob B.
- Verified HomeBuyer
- March 03, 2021
- Land O' Lakes, FL
From purchase to closing I found the whole team to be extremely cooperative and responsive. A great experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quick Buy
- Kevin F.
- Verified HomeBuyer
- February 04, 2021
- Land O' Lakes, FL
I was interested in a quick move in unit and Del Webb Bexley came through! Their selections hit the mark and proved to be the right decision for me. First interaction with warranty support have been less than stellar but we'll give them more time to get their act together.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 2
Del Webb - I really enjoyed working with my building supervisor Brice.
- Sondra F.
- Verified HomeBuyer
- February 04, 2021
- Land O' Lakes, FL
I really enjoyed working with my building supervisor Brice. He was always available to me. His work ethics were impeccable. He responded quickly and followed through even afterwards. It was a wonderful experience knowing he was on my side. The head supervisor Bill also was helpful, if Brice wasn’t available he was their. The team worked diligently to get things done.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Quick responsiveness by the field manager to attend to complaints. Brice is an outstanding worker
- Grace A.
- Verified HomeBuyer
- January 26, 2021
- Land O' Lakes, FL
I’m happy with the field manager, he listens and make sure necessary corrections are made
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - My builder, Harrison, was absolutely awesome!
- Kathy D.
- Verified HomeBuyer
- January 26, 2021
- Land O' Lakes, FL
My builder, Harrison, was absolutely awesome!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - overall we had a great experience
- Thomas G.
- Verified HomeBuyer
- January 26, 2021
- Land O' Lakes, FL
overall we had a great experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Follow up and excellent customer service. Jared our field engineer was the best!
- Joe R.
- Verified HomeBuyer
- January 26, 2021
- Land O' Lakes, FL
Great quality for price. Beautiful pool and clubhouse.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
the project manager was amazing.
- Jeffrey E.
- Verified HomeBuyer
- January 18, 2021
- Land O' Lakes, FL
Good builder, however some of the subcontractors were not as good. Synergy has not been very responsive since we moved in. November 20th they did some set up with us but since then they have not been helpful. They want to charge us to come out to get the door key pad working? It never worked! We told them right away. Marios AC tried to sell us on and upgarde or something when we just wanted to get the thermostat programmed.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 2
Precision , organized marketing, sales ,contracting and closing
- Monty S.
- Verified HomeBuyer
- November 03, 2020
- Land O' Lakes, FL
Very happy with Dell Webb personnel durong entire process including mortgage and insurance.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Jay M.
- Verified HomeBuyer
- October 29, 2020
- Land O' Lakes, FL
We are very satisfied so far. Everyone has treated us like family.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Brice. The site foreman. Very helpful.
- Mark D.
- Verified HomeBuyer
- October 22, 2020
- Land O' Lakes, FL
A quality builder that produces beautifully built homes. The community is top notch too. Very happy I made the move here.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Customer Care
- Timothy D.
- Verified HomeBuyer
- September 15, 2020
- Land O' Lakes, FL
Pulte (Jared) did a great job building the house and addressing any concerns afterwards. They really want to impress!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Better than average
- Anonymous
- Verified HomeBuyer
- September 10, 2020
- Land O' Lakes, FL
Excellent buying experience. Home constructed as expected. Some desired upgrades and options were not available, e.g., impact resistant windows, electrical modifications, additional plumbing outlets, etc. Warranty service is difficult to obtain.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 3
Nice home they just need to get some things done right the first time.
- Anonymous
- Verified HomeBuyer
- September 08, 2020
- Land O' Lakes, FL
From contract to closing process was smooth and easy. Sales Rep was fantastic! He knows the business well. A lil more attention to detail by the different trades during construction could have eliminated a lot of warranty work that is now being completed. The cleaning crew before closing was disappointing.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Not the best
- Bruce W.
- Verified HomeBuyer
- September 04, 2020
- Land O' Lakes, FL
Tradesmans work quality is lacking. Materials used are low end with top dollar pricing. Repairs usually require a second call back to get it done correctly.
Del Webb responded:
We are sorry to hear that you are not happy with the quality of your home and have difficulty getting your concerns addressed. We would like to look into the situation and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS ...
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 4
Not Good !!!
- Michael H.
- Verified HomeBuyer
- August 25, 2020
- Land O' Lakes, FL
Get everything done that is not up to your Standards before you close, Because there will be a lot of confusion and unorganized Problems! You will have a difficult time getting them to fix things RIGHT !
Del Webb responded:
We are so sorry to hear that you have unresolved concerns with your new home. We would like to learn more so we can address the situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AS ...
Total Score 2
Quality 2
Trustworthiness 4
Responsiveness 1
Individuals made the difference, so far
- Michael K.
- Verified HomeBuyer
- August 18, 2020
- Land O' Lakes, FL
Project manager Brice and Salesman Kit made all the difference and all should be modeled for superior service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great community to build in!
- Janet L.
- Verified HomeBuyer
- August 13, 2020
- Land O' Lakes, FL
I believe that Del Webb knows what they are doing as they build all these 55+ communities. They know what people are looking for and enjoy. They work with reputable companies that know how to keep the building process on schedule. I only noticed that a few of the items I paid extra for were done cheaply (such as, plastic lights in the ceiling).
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Hope you have no warranty issues.
- Michael L.
- Verified HomeBuyer
- August 13, 2020
- Land O' Lakes, FL
Had warranty issues from day 1 from appliances to electric to plumbing. Little response from warranty department with no urgency until we escalated to supervisors in charge. Very disappointed in our experience to date.
Del Webb responded:
We are sorry to hear that you have had a hard time getting your issues addressed. We would like to look into your concerns and would appreciate if you could email your full name, address and contact information to customersupport@pultegroup.com. Thank you. ^AS
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
VERY GOOD !!
- Shirl G.
- Verified HomeBuyer
- July 29, 2020
- Land O' Lakes, FL
Great home, some delay in addressing some issues, particularly resolving some openings at the bottom of the sliding door. Allowing bugs and other small insects to enter the home. Other were address quickly and successfully. Beautiful home, Well laid out, and easy to make our own.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
True grade
- Allan T.
- Verified HomeBuyer
- July 25, 2020
- Land O' Lakes, FL
Make sure you hire a realtor and a third party home inspector.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Our New Home
- Charles C.
- Verified HomeBuyer
- July 23, 2020
- Land O' Lakes, FL
Dell Webb had a number of house styles to choose from and we found one that perfectly met our needs and budget with added upgrades. We've been in it for a month now and are really enjoying living here. Each house is built to order and the process was well organized from the initial contract to final handing over the keys. Everyone was well knowledgeable and helpful throughout the whole process.
Del Webb responded:
Thank you so much for taking the time to share your experience! We love hearing that you are happy in your new home and we wish you all the best. ^AS
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The house of our dreams in a beautiful community
- Roger S.
- Verified HomeBuyer
- July 21, 2020
- Land O' Lakes, FL
We absolutely love our Pinnacle home in Del Webb Bexley. This was the perfect size and floorplan for our downsize from our multi-story colonial in Virginia. Our sales agent was great to work with and then we were amazed at the build process and how fast they built our house. The fact that we aren't responsible for lawn and landscape maintenance was a big selling point for us and frees us up for other things. The Meridian amenities complex is beautiful and we are looking forward to making a lot of new friends.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing Experience
- Stanley S.
- Verified HomeBuyer
- July 14, 2020
- Land O' Lakes, FL
We had an awesome experience with Renee and Del Webb. From the beginning to the closing, our Pulte team with Del Webb did absolutely everything professionally and efficiently. We love their responsiveness and willingness to help even after the sale
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Home
- Karen K.
- Verified HomeBuyer
- June 26, 2020
- Land O' Lakes, FL
Please note Jared was awesome as our build supervisor!!! He was on point!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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