Del Webb Reviews in Athens, GA

The entire process went pretty smooth, there was a couple bumps but they were taken care of. Glad to be in our new home.

Explained what was going on and keeping me updated. Very accessible to answer questions. Good follow up.

My Lake Oconee building experience went very smooth and the home was completed within the original time line. The Sales & Builder Professionals were always great to work with !

Purchasing experience easy and pleasant. The closing Was uneventful and fast. The Pulte mortgage people amazing

Danny the construction manager provided weekly updates, some times with pictures. He was very responsive during the final walk through. General questions were answered promptly by the sales team.

Door bell has never worked. Door to bathroom doesn’t close. They were supposed to come yesterday to fix it but didn’t show

This is our second Pulte (Del Webb) home, overall quality home construction with very few issues and a very good build team. There were no surprises during construction and after living in the home for a month the only problem we have is a drainage issue on one side of the house.

My husband and I had a brand new experience with building a new house. Jenna made the process for us seamless. She was always there with a smile and was prompt in answering all of our questions. Pulte has been amazing. Garrett and Harrison are so professional and attentive to the issues we had and have. We have never dealt with builders who truly care about the homeowners. We love living here. Thank you for everything.

The sales and field manager are great. I am very happy to have this beautiful new home. The community is very beautiful. The people who live here are very friendly. Some work inside of the house are rough. You can see the holes and stains here or there. A microwave is still back order. Not sure when will it come in. One garage remote doesn’t work. I reported these problems to the field manager but he is working in a new location, nobody has come fix these problems

They are friendly and responsive to my questions and concerns.

Everything as far as the buying process and all the way up to closing was great. Everyone was super nice. I think after we closed a couple issues came up. We have now lived here 5 weeks and we haven’t had an oven that works. I have been through the warranty department and everything but have not gotten anything resolved yet. Still no oven. I also think that when they pressure wash your sidewalk and driveway that they should do the curb and sidewalk in front of the house. My sidewalk and driveway are clean but the curb and sidewalk in front of the house looks like red clay. If I want it cleaned I’m going to have to do it myself. ... More

Communication,And willingness Of sales agent and construction superintendent to resolve issues In a timely manner. The building process was efficient and timely. However the closing was a nightmare

Experiences with employees of Pulte and Del Webb were outstanding. For the prices Pulte charges we could have built a quality custom home elsewhere, with quality finishing touches, and the ability of being able to choose a number of custom features. The manner in which the lawn and soil are prepared for sod is horrible as is the installation process. Options are too expensive and too limited. We chose Del Webb since we wanted a senior only community and one that offered a large number of activities and two pools. I think the home is well built but the finishing work leaves much to be desired. The finishing work complaints seem to be ones also echoed in other Del Webb communities. Also, is no reason why cement cracks should appear within three weeks after cement is poured. Perhaps the company pouring the cement should use a good strong quality concrete, use the right amount of water in the mix, use an experienced team than can work with a stiffer dryer concrete mix. Yes, it will cost a bit more but you can pass the costs on to the purchasers. You will have less frustrated customers because at this point I have heard people wonder if the concrete in the slab under their homes has also started to crack. I guess Del Webb does not care about such complaints, since nothing has been done here or in other Del Webb communities where friends reside. Fortunately the Pulte staff and Del Webb staff are remarkable to work with before and after the move in. All people that we have com in contact with, do outstanding job and are very responsive to all requests. ... More

We bought into DW for the lifestyle and amenities A+

Workmanship is very poor no supervision of construction

Good experience. We communicated via text and communication was good and timely. We like this community and the concept which Del Webb developed. Lots to do and a good place to downsize. Safe and secure!

Builder was responsive and good with communications and resolving issues.

It was strange buying something as intense as a house on line but the people here at Del Webb Lake Oconee were amazing. All concerns were immediately addressed and resolved and they sent weekly pictures of each phase of construction. Did I mention how wonderful all the people in this community are?

Enjoyed working with the Pulte PM/superintendent.

Get advanced information to prepare for your visit to the Design Center.

We are pleased with the house except the trim work is not good at all. The finish is rough & lumpy. There was no attention to detail on the baseboards, door frames, and where the shower tiles meet the walls. The cover that Phoenix mounted in the laundry room looks pathetic. It will not stay closed & it looks like it’s falling off the wall. There are gouges all around the door. We found Robert to be trustworthy & very helpful. Jenna & Nikki were fantastic. We would not have considered putting money down for our home if it wasn’t for this team of helpful people.

All doors were not installed to close properly. Cut 2 holes in outside wall for stove vent.

We were very pleased with our builder team, especially our project manager Daniel. He kept us informed throughout the process and responded immediately to our questions/requests. More importantly he was honest and trustworthy.

Choose your options wisely. Keep contact during construction.

Pulte followed their timeline for building and delivered the home within the time frame they originally told us. The process from breaking ground to closing was great! Our construction manager contacted us weekly with updates during the process and sent photos. Pulte mortgage could have been more competitive with their rates as they are in other areas of the country. The sales team changed over during our build so we needed to follow up on some things ourselves. Currently we are preparing our home to move in and are looking forward to living in our new home.