Del Webb Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Del Webb.
Read all 423 verified reviews from homeowners that built a new home with Del Webb in the Atlanta area. Atlanta homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb
has 4.2 out of 5 stars in Atlanta Area
423 Reviews in Atlanta Area
Del Webb in Atlanta Area
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Customer Reviews
kind people, poor after signing service
- Anonymous
- Verified HomeBuyer
- August 11, 2026
- Griffin, GA
Closing was delayed after you set the date. The house was filled with fine dust and grime. The cupboards were smeary and very difficult to clean, caulk was smeared all over the sinks. The paint quality is horrible as well as the paint job. The flooring was all spattered up requiring me to scrape and mop the entire house on my hands and knees. The microwave rarely works, you have to push extra hard on the door for it to work at all. Repairman said that is the nature the beast! the drain cover in the shower is completely loose. Everyone we have worked with is very pleasant, not necessarily ...
Del Webb responded:
Thank you for sharing your feedback. We’re truly sorry to hear your move-in experience did not meet your expectations, particularly regarding the condition and cleanliness of your home at closing and the outstanding items you’ve encountered since. We appreciate your kind words about the team members you’ve worked with, as well as your feedback regarding the finishes, appliance concern, and mail access. We’ll ensure your comments are shared with the appropriate team for review. ^KH
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Some issues
- Anonymous
- Verified HomeBuyer
- August 10, 2026
- Hoschton, GA
Had issues with Pulte mortgage company -with a very high credit score the information they wanted was way to extensive -made us shy away from doing business with their Insurance company -building managers were very good and did what was told and follow-up was good
Del Webb responded:
Thank you for sharing. We're glad to hear that you had a positive experience with your building managers and received prompt follow-up! That said, we're sorry to hear about your experience with our mortgage team and will share your comments with the appropriate team. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
The quality of interior finish has a lot to be desired
- Anonymous
- Verified HomeBuyer
- August 08, 2026
- Griffin, GA
Very disappointed with a finish product interior
Del Webb responded:
Thank you for sharing your feedback. We're truly sorry to hear that the quality of your home has not met your expectations. If you have specific concerns, we'd like to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Ronny ***** did a good job of seeing it built correctly and fixing small problems as they went on.
- Robert S.
- Verified HomeBuyer
- August 05, 2026
- Hoschton, GA
Just watching the details and correcting it timely.
Del Webb responded:
Thank you for sharing your feedback. We're glad to hear that your experience was a positive one due to Ronny's efforts! Welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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- Anonymous
- Verified HomeBuyer
- July 11, 2026
- Hoschton, GA
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Del Webb responded:
Thank you for sharing. We're glad to hear that you had a positive experience with us! Congratulations and welcome to the community! ^KH
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 2
Great support from all
- Charles C.
- Verified HomeBuyer
- July 08, 2026
- Griffin, GA
Home selection was great. Mortgage rates were really good with Del Web
Del Webb responded:
Thank you for sharing. We’re delighted to hear you received great support throughout your homebuying journey and found a home that was the right fit for you! Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Robert
- Robert F. L.
- Verified HomeBuyer
- July 07, 2026
- Griffin, GA
The entire homebuyers experience was seamless. Everyone was helpful and when I was near closing, all my questions were answered and there were no surprises. Phenomenal Staff!!
Del Webb responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a smooth and seamless experience with our team! It's wonderful to know that team members were responsive to your questions and helpful throughout your process. Welcome home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
New Home buyer experience
- Sara H.
- Verified HomeBuyer
- July 01, 2026
- Griffin, GA
The experience overall was good. Once closed I had some cosmetic issues that I was told need to wait till my end of year review, which I felt could have been easily taken care of. Also during the sales process I made my salesman aware as well as the building supervisor of me bringing a freezer for my garage. The movers delivered my freezer and plugged it in. Apparently it was not a designated outlet nor was one installed in my garage. The hot water heater was on the same outlet and I lost all my food. There was no sort of compensation to help recover the cost of my food items (highly ...
Del Webb responded:
Thank you for sharing. We’re glad to hear your overall experience was positive, but we’re sorry to learn about the frustrations you experienced after closing. We understand how disappointing it must have been to encounter cosmetic concerns, as well as the unexpected issue with the garage outlet and the loss of your freezer contents. We appreciate you taking the time to share your experience and will ensure your feedback is shared with the appropriate team for review. ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
Very disappointed
- Timothy H.
- Verified HomeBuyer
- June 09, 2026
- Hoschton, GA
I would not purchase another Del Web home. There are a lot of hidden charges and they are not flexible at making changes.
Del Webb responded:
Thank you for sharing your feedback with us. We’re sorry to hear your experience did not meet expectations, particularly regarding pricing throughout the process. We appreciate you taking the time to share your perspective. ^KH 
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 2
Grateful for living my home.
- Lee Hyun P.
- Verified HomeBuyer
- May 20, 2026
- Hoschton, GA
I’m pretty much satisfied that I can recommend.
Del Webb responded:
Thank you for sharing. We're thrilled to hear that you're satisfied with your new home! We wish you all the best! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
very responsive to requests and very professional
- Anthony M.
- Verified HomeBuyer
- April 15, 2026
- Griffin, GA
Mark our sales representative was very helpful in selecting the model that we purchased and love.
Del Webb responded:
Thank you for sharing your feedback. We're glad to hear that Mark was helpful throughout your process! It's great to know that you're loving your new home, we wish you all the best! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Dell Webb
- Anonymous
- Verified HomeBuyer
- April 15, 2026
- Hoschton, GA
Very disappointed in quality of home construction. Multiple issues since closing. Not worth money laid. No attention to details. Cheap materials and finish for a $800,000.00 home HOA rules on landscaping your yard are extremely restrictive. Had I know the extent never would have built in here. The activities are only positive thing yet they won’t add new pickleball courts for fast growing sport in country. Not good value for money
Del Webb responded:
Thank you for sharing. We're truly sorry to hear that you're unhappy with the quality of your home. We understand how frustrating ongoing issues can be and would appreciate the opportunity to learn more, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
K & D
- Anonymous
- Verified HomeBuyer
- April 15, 2026
- Griffin, GA
The realtor we first met, Bryan, was fantastic. However, our experience with Pulte Mortgage was absolutely awful. We would not recommend using Pulte Mortgage. The build supervisor, Ryan, did a good job and the customer service team for the little issues we have had since moving in have been good. Overall we love the house and the community, but we will always have regrets for the process because of the bad experience with Pulte Mortgage.
Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear Bryan and Ryan provided a positive experience and that you love your home and community! We’re very sorry to hear about your experience with the mortgage process and appreciate you bringing this to our attention. ^KH
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
Leonard
- Leonard R.
- Verified HomeBuyer
- March 11, 2026
- Griffin, GA
Should update the homeowners about their home being built in a more timely manner so that we can plan especially when you live out of state
Del Webb responded:
Thank you for sharing your feedback. We understand how important timely updates are, especially when building from out of state, and we’re sorry this was a challenge during your experience. Your comments are valuable and will be shared with the team as we continue working to improve communication. ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Dr. Kofi G.
- Kofi G.
- Verified HomeBuyer
- March 03, 2026
- Griffin, GA
Del Webb got me involved during the building process. In other words, I was called to explain what and why this and that was being done. The construction manager Mr. Sam S. was awesome.
Del Webb responded:
Thank you for sharing your experience. We’re so glad to hear you felt involved throughout the building process and that Mr. Sam S. provided such great communication and support! We hope you’re enjoying your new home! ^KH
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 5
Review
- Larry A.
- Verified HomeBuyer
- February 03, 2026
- Griffin, GA
Sam, the builder, is a great guy and worked very hard to accommodate our needs, wants and concerns. However, he was limited in what he could do by the quality of the materials used and the workmanship. Lacy, our Pulte contact, is wonderful. She has been very responsive and understanding in correcting all the issues we have.
Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear that Sam worked hard to accommodate your needs and that Lacy has been responsive and supportive in addressing your concerns. We also appreciate your candid comments regarding materials and workmanship, as this feedback is important to us. Thank you again. ^KH ...
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 5
builder was very knowledgable and help full
- Anonymous
- Verified HomeBuyer
- January 31, 2026
- Griffin, GA
only draw back was the over writer section they were not very organized they delayed my closing . for some paper work that I had sent a week before.
Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear you had a positive experience with your builder and appreciate you recognizing their knowledge and helpfulness! We also apologize for the delay you experienced during the underwriting process and appreciate your patience. Your feedback is valuable and helps us continue improving the homebuying experience. ^KH ...
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 5
Sun City-Peachtree
- Dean H.
- Verified HomeBuyer
- January 15, 2026
- Griffin, GA
The complete experience from “Just Looking” to closing was amazing. I only have positive feedback from the Del Webb sales office, Pulte mortgage, walk through to the closing process. The construction manager (Luixavie L.) was easy to deal with. I won’t say the whole process was pleasant, but it was manageable.
Del Webb responded:
Thank you for sharing your experience. We’re glad to hear that the process went smoothly and that you had positive interactions with the sales team, Pulte Mortgage, and during the walkthrough and closing. It’s great to know that Luixavie was easy to work with and helped make the process manageable. We truly appreciate your feedback and are glad overall it was a positive experience! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Benefits out way small snags!
- Joyce J.
- Verified HomeBuyer
- December 09, 2025
- Griffin, GA
Our home was already built so we didn’t pick any options. However, we are very pleased with our new home and this community! Neighbors and the amenities are amazing. Our construction manager Xavier was extremely helpful in all areas and the steps in our journey to closing. He is a very helpful, detailed professional who takes pride in his work! When some functionality issues occurred after we moved in, the process to report the problems and the quick responses and resolutions by Lacy have been exemplary!
Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that you’re so pleased with your new home and the wonderful community! It’s great to know that Xavier provided such helpful, detailed support throughout your journey to closing, and that Lacy’s responsiveness and resolutions after move-in have been exemplary. We truly appreciate your kind words and are glad you’re enjoying both your home and the amenities! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent
- Patrick O.
- Verified HomeBuyer
- November 16, 2025
- Griffin, GA
Both David our sales manager and Sam our construction manager were there behind us 100% through the entire experience.A pleasure!
Del Webb responded:
Thank you for your feedback. We’re so glad to hear that David and Sam supported you every step of the way and made your experience such a pleasure! We truly appreciate your kind words, and if you ever need anything as you continue settling in, we’re here for you. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Josh was excellent. Very responsive. Our problems were with the lack of craftsmanship from different trades.
- Stephen W.
- Verified HomeBuyer
- November 06, 2025
- Hoschton, GA
Josh was excellent. Very responsive. Our problems were with the lack of craftsmanship from different trades.
Del Webb responded:
Thank you for sharing your feedback. We're so glad to hear that you had a positive experience while working with Josh! However, we're sorry to hear about your concerns with the quality of craftmanship in your new home. If there are any unaddressed concerns, we would like to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 4
Quality 2
Trustworthiness 5
Responsiveness 5
Amy and Ronnie were great!
- Jerry C.
- Verified HomeBuyer
- November 06, 2025
- Hoschton, GA
We were kept up to date with the construction of our house with weekly calls and pictures. After move in we continued to have assistance and important information.
Del Webb responded:
Thank you for taking the time to share your feedback. We're delighted to hear that you had a great experience while working with Amy and Ronnie! It's wonderful to know that they kept you informed throughout the process and are helping you get settled into your new home. Congratulations and welcome to the community! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sales and Construction Management
- Leonard C.
- Verified HomeBuyer
- November 06, 2025
- Hoschton, GA
Our sales person Stefani was great. She went above and beyond from before the sale until after the house was finished. The construction manager Ronnie did an outstanding job ensuring our house was completed to high standards, keeping us informed, and responding to our needs.
Del Webb responded:
Thank you for taking the time to share your experience. We're so glad to hear that you had a great experience while working with Stefani and Ronnie! It's wonderful to know that they both went above and beyond throughout your process. Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very happy buyer
- John R.
- Verified HomeBuyer
- November 06, 2025
- Griffin, GA
Sales and construction staff were great to work with. Very pleased with purchase!
Del Webb responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a smooth and seamless homebuying experience with us! It's wonderful to know that our staff were great to work with and you are pleased with your purchase! Welcome to the community, enjoy your new home! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The A team!
- David B.
- Verified HomeBuyer
- October 15, 2025
- Griffin, GA
First rate. David, the sales representative, did an excellent job helping us select a model and assist us to modify it to fit our needs and budget. Nicole was exceptional in assisting us with lighting, floor selections, cabinets and window treatments. Russ, the site manager, was always a call or text away. Whenever we had a concern he took care of it. All in all I am very satisfied with my Del Webb experience.
Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that David, Nicole, and Russ provided such excellent support throughout your homebuilding journey! It’s wonderful to know you’re so happy with your new home and the overall experience. Welcome to the community! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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