
Del Webb Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Del Webb.
Read all 374 verified reviews from homeowners that built a new home with Del Webb in the Atlanta area. Atlanta homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Atlanta Area
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Customer Reviews
Explanation of build.
- Audrey A.
- Verified HomeBuyer
- February 01, 2022
- Griffin, GA
Pulte has cut back on quality of products offered. Example, I not satisfied with the cheap lighting fixtures, no globes in the garage offered and discontinuation of decorative doors. There are so many subtle short cuts. They offered more in the older homes and more style options. Although the build process was informative, I am not a fan of quality versus price!
Total Score 4
Quality 3
Trustworthiness 3
Value 1
Responsiveness 4
Summary review
- Joel K.
- Verified HomeBuyer
- January 17, 2020
- Griffin, GA
Design is good. Accessory systems very thought out, real value. Lot size on the small side. Workmanship not very good.
Total Score 4
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
low quality materials and workmanship
- Andrew C.
- Verified HomeBuyer
- February 01, 2022
- Hoschton, GA
visit often during the build to try to correct the issues before they get out of hand
Total Score 4
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Over Priced and Poor Quality
- Young W.
- Verified HomeBuyer
- April 09, 2021
- Hoschton, GA
1) Great experience with Sales Center 2) Amenity Center service is wonderful 3) Poor quantity and workmen ship 4) Over PRICE 5) Design studio need RETRAINING 6) Worst location for filter change
Total Score 4
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Del Webb - Overall we are loving the neighbors and location.
- Scott L.
- Verified HomeBuyer
- October 28, 2020
- Hoschton, GA
Overall we are loving the neighbors and location. But, the quality of most things are not what we expected. From bad workmanship in garage doors, flooring, and other construction. Our microwave has been broken for over a month( only in the home for less than 60 days). Warranty work from both Pulti and appliance vendors is painfully slow to non responsive. We had heard from current residents about these issues, but did not think it could be as bad as we have experienced.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Love my place and community
- Sonia M.
- Verified HomeBuyer
- July 14, 2020
- Griffin, GA
For the most part the Sun City Peachtree community is the best place you want to live of you're looking for comfort, safety, peaceful bliss and so many activities to be able to be involved with I can't even count. There are tons of great neighbors, and frendly people from all nationalities there is no other place like home. I am home here....
Total Score 3
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
YOU ARE THE BUILDER THAT LOVES TO SAY NO! ANY CHANGES FROM THE STANDARD ARE REJECTED NO MATTER HOW MINOR
- Otto M.
- Verified HomeBuyer
- October 13, 2021
- Hoschton, GA
YOUR OPERATION PEOPLE ARE GREAT.EXTREMELY RESPONSIVE AND DEDICATED TO BUILDING A WONDERFUL HOME.
Total Score 3
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Finally got finished, only three months after original date
- Anonymous
- Verified HomeBuyer
- May 02, 2024
- Griffin, GA
Overall quality pretty good, some features upscale. Finish details leave a lot to be desired.
Total Score 3
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
WIllingness to make me happy
- James B.
- Verified HomeBuyer
- February 14, 2022
- Hoschton, GA
Homes are built very fast. Hopefully at no sacrifice to quality!
Total Score 3
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Our sales rep and the building manager were great. Had terrible problems with Pulte mortgage people.
- BettyLou H.
- Verified HomeBuyer
- April 09, 2021
- Griffin, GA
we are disturbed that the finish work is not up to par. The painting work was terrible. They painted over red mud, missed lots of spots, They planted sod over scraps of roofing shingles so the grass was not growing. We went out and grabbed sod from a pile in the street and fixed this problem ourselves. Took 8 weeks to fix a problem created by Pulte Mortgage people that would have only taken a couple of minutes to fix.
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
QUALITY NOT QUANTITY!
- Rodney D.
- Verified HomeBuyer
- May 03, 2023
- Griffin, GA
My builder Garrett was the best! He would answer my phone calls on the second ring. Garrett was very attentive to my every call, thought and concern. My closing was delayed due to the sloppy painting of the inside and outside of the house. I was fortunate to have a home inspector with me on my closing for there were many issues which delayed the closing. I wasn’t present for the second inspection because I lived out of state there were minor issues that I only noticed after moving in. My suggestion to DelWeb would be to focus on quality not quantity.
Total Score 3
Quality 3
Trustworthiness 5
Value 3
Responsiveness 4
Experience
- Lewis J.
- Verified HomeBuyer
- August 02, 2022
- Griffin, GA
Overall okay but quality is lacking in several areas
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Love our house plan.
- Marlene K.
- Verified HomeBuyer
- September 11, 2019
- Hoschton, GA
Pulte mortgage was excellent to work with. The quality of building materials was not equal to the cost of the house. Builder had no flexibility to correct design flaws.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
Del Webb - No internet to start.
- Douglas M.
- Verified HomeBuyer
- July 31, 2019
- Hoschton, GA
No internet to start. AT&T boxes buried and hard to find.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
The builder was great. He isn't here you let him go. BIG MISTAKE
- Susan B.
- Verified HomeBuyer
- December 03, 2024
- Griffin, GA
The quality is not good at all. My tile floor has cracks already. The carpet is awful it has runs in it and it looks filthy all the time. My counter top in the kitchen , I don't believe is quartz at all. It is so hard to clean. My shower door is not fixed as per closing. Quality...what quality? I am a Realtor and will have a hard time selling in here in the future because of the quality of your merchandise. Not your builder.
Total Score 3
Quality 3
Trustworthiness 5
Value 3
Responsiveness 3
Long qualifying loan process
- Anonymous
- Verified HomeBuyer
- September 14, 2024
- Powder Springs, GA
The loan process was long and involved.Be prepared to be " financially undressed".
Total Score 3
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
The construction manager was very responsive and dedicated to excellence!
- Marybeth G.
- Verified HomeBuyer
- December 29, 2023
- Griffin, GA
The builders team was excellent and the construction manager was the best!! He was very informative and answered all my questions and concerns, and knowledgeable!
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 5
Average Builder
- Daniel T.
- Verified HomeBuyer
- January 26, 2021
- Hoschton, GA
Overall quality of workmanship was average at best and I would recommend that any buyer not to build in absentia but rather be there to inspect construction on a regular basis.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Sun City Peachtree, GA
- Richard D.
- Verified HomeBuyer
- May 28, 2020
- Griffin, GA
Sales experience was superb. The on site Pulte manager for our home was awesome. Response to in house issues was great. Response to dead bushes noted at inspection very poor. Lawn damage immediately after closing from mowing crew very poor. Sliding berm fix very poor.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Pamela
- Pamela S.
- Verified HomeBuyer
- July 15, 2024
- Powder Springs, GA
Nest not working and no instructions received. Multiple small concerns that have now become concerning in terms of my warranty
Total Score 3
Quality 3
Trustworthiness 3
Value 5
Responsiveness 2
Customer Service prior to Move In
- Anonymous
- Verified HomeBuyer
- December 07, 2022
- Powder Springs, GA
Parisa and Chris were wonderful! They were always available to answer questions.
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 3
Some good, some not so good
- Susan L.
- Verified HomeBuyer
- October 13, 2022
- Hoschton, GA
For the most part, the quality of supplies and materials have been good. But we have been here in the house about 6 weeks and are having problems with the windows. I did get a response to the service ticket but not a repair. The folks I would be most careful with are the design group and the salespeople that go over the house design exterior. I might have missed some of the information I was supposed to have made as I had to do all virtual selections were made as I had to do all virtual choices. It wasn't until I moved in to see some of the choices I could have made. With the interior ...
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
Our builder did a good job keeping us informed
- Mark F.
- Verified HomeBuyer
- July 27, 2022
- Griffin, GA
Our builder Zack was helpful and informative. However our shower glass didn’t arrive before closing. We’ve already had a leaking window due to rain. I am not impressed with the overall quality, fit and finish of the house.
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 4
Del Webb - I would rate my overall experience as GOOD.
- Telicia T.
- Verified HomeBuyer
- June 04, 2022
- Griffin, GA
I would rate my overall experience as GOOD. The builder was responsive. Workmanship is good, materials not all good. Some materials installed that do not work properly. There were items that were not completed on my home and promised to have completed which were and still not completed.
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 2
Del Webb - This was our first experience with a production home which was
- Anonymous
- Verified HomeBuyer
- April 19, 2022
- Hoschton, GA
This was our first experience with a production home which was far different from a custom built one. Our project manager was respectful, communicated clearly, and was patient with our questions and concerns. However, he clearly was overworked with too many responsibilities.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
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