Del Webb Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Del Webb.
Read all 404 verified reviews from homeowners that built a new home with Del Webb in the Atlanta area. Atlanta homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb
has 4.2 out of 5 stars in Atlanta Area
404 Reviews in Atlanta Area
Del Webb in Atlanta Area
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Customer Reviews
Del Webb - Fit and finish is sub par.
- Susan P.
- Verified HomeBuyer
- March 10, 2021
- Hoschton, GA
Fit and finish is sub par. Non responsive to handling issues. Don’t close if everything isn’t done.
Del Webb responded:
We are so sorry to hear that you have not experienced excellent service regarding your issues. We would like to learn more so we can assist and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Lack of follow up for move in issues
- James H.
- Verified HomeBuyer
- July 22, 2020
- Griffin, GA
A number of items needed to be addressed after move in. We have had 2 Builders (superintendents) transferred out of this project. The lack of finish quality is a real disappointment. I am hoping the Del Webb (Pulte) follows up and corrects the problems. So far they have not become engaged.
Del Webb responded:
We are so sorry to hear that our response to your concerns has not been adequate. We would like to escalate your concerns to local leadership so they can get involved. If you could please email your full name and address along with some additional detail to customersupport@pultegroup.com we would greatly appreciate it. ...
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Extremely Disappointed and very dissatisfied!
- Sonia R.
- Verified HomeBuyer
- June 04, 2019
- Hoschton, GA
The builder Pulte did a horrible job building this brand new home. I have a list of repairs and a basement leaking water. I hope to work with them on repairs but if. not, I definitely would never recommend this builder!
Del Webb responded:
We're incredibly disappointed to hear that you're dissatisfied with your new home. If you need assistance submitting service requests, please email us at socialcare@pultegroup.com and we'd be happy to help. --Sarah 
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Home Owner Experience
- Anonymous
- Verified HomeBuyer
- March 12, 2019
- Hoschton, GA
You must hire your own Home Inspector because there are serious mistakes being made by builder in this subdivision that is serious. Pultegroup needs to make some big changes in construction quality as it is poor
Del Webb responded:
Thank you for bringing this to our attention. Quality is extremely important to us and we're disappointed to learn you encountered issues with your home. If we can assist with anything, or if you'd like to discuss this further, you can always reach us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
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