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Del Webb Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About Del Webb.

Read all 419 verified reviews from homeowners that built a new home with Del Webb in the Atlanta area. Atlanta homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.2 out of 5 stars in Atlanta Area

419 Reviews in Atlanta Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Del Webb in Atlanta Area

View Homes

Customer Reviews

OUTSTANDING

  • Paul J.
  • Verified HomeBuyer
  • August 05, 2024
  • Griffin, GA

Russ took over as our construction manager midway through the build and kept us in the loop with a weekly report of what was happening at our house, including pictures. He was very responsive to our questions and concerns as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was challenging

  • Carol T.
  • Verified HomeBuyer
  • August 03, 2024
  • Griffin, GA

It was challenging. There were very good responses but there were issues they refused to address like a window t

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 2

Pamela

  • Pamela S.
  • Verified HomeBuyer
  • July 15, 2024
  • Powder Springs, GA

Nest not working and no instructions received. Multiple small concerns that have now become concerning in terms of my warranty

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

My new home

  • Lynette S.
  • Verified HomeBuyer
  • July 07, 2024
  • Griffin, GA

I work with Mark in the sales office. He was always courteous and helpful during the buying process. Once the building started I work Zach and left the company. I was assigned a new buildings mgr, Russ. He was very knowledgeable and helpful. If I was going through the buying and building process again, I would love to work with Mark and Russ. They were outstanding!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Forever home??

  • Roy K.
  • Verified HomeBuyer
  • July 06, 2024
  • Hoschton, GA

We came here to look about 31/2 years ago.back then we looked at Sterling on the lake and crosswind along with del web. At that time we put del web aside since we thought they were more expensive but after 3 years we found out other 2 has gone up in price more than del web. Del webs hoa is little more expensive but I believe they keep you more busy... we were lucky enough to find the almost center lit in big cul de sac with lots of trees behind and streams running thru. It truly is healing place. Especially builder, putty, n project manager were great. Quality of the house is pretty good ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Brad was Fantastic.

  • James Z.
  • Verified HomeBuyer
  • July 05, 2024
  • Hoschton, GA

Brad our contractor did a GREAT JOB, We were in Arizona the whole time our house was built and Brad gave us weekly reports. He also did a great job explaining everything during our walk thru.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Why Del Webb is the place to live

  • Cheryl M.
  • Verified HomeBuyer
  • July 05, 2024
  • Griffin, GA

Del Webb homes for the money per square foot is a good deal for a brand new home. The communities they build in are moderate size and not over crowded. The amenities are abundant. You will be proud to bring family and friends into the subdivision. It's great for the active senior as well for the working 55 year old looking for a safe, comfortable and peaceful community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stephen was wonderful.

  • Bundie S.
  • Verified HomeBuyer
  • June 10, 2024
  • Hoschton, GA

location of lot. Lawn people were awesome.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Helpful

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2024
  • Griffin, GA

We found everyone we dealt with to be so nice and accommodating.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Good Experience

  • Ronald B.
  • Verified HomeBuyer
  • June 10, 2024
  • Griffin, GA

We came to Sun City Peachtree and immediately knew this is where we wanted to live. We worked through the detailed processes with sales and most everything went as planned. The few hiccups were easily and quickly rectified. Our build team were also excellent and easy to work with. Phil, our Del Web Construction Manager was beyond excellent. He stayed in continuous contact with us on everything. We are in and almost settled and so excited with the choices we made.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Not for the elderly or disabled

  • NancieLee R.
  • Verified HomeBuyer
  • June 08, 2024
  • Hoschton, GA

The Del Webb/Pulte homes are not built for people over 55 years of age. We were never told that our house would barely fit on our lot, thereby making our back yard very small and our driveway very short. The attic stairs are very steep, unstable and have a leap from the top stair to the attic landing. In addition, there is nothing to hold onto in order to pull yourself up. Because the stairs are in a tight space, there isn’t enough room to pull the stairs down safely. You have to be tall to pull the stairs down and we are short. Why you would place the a/c handling unit in the attic is ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 1

Terrible communication throughout the process

  • Barbra W.
  • Verified HomeBuyer
  • June 07, 2024
  • Griffin, GA

Terrible communication throughout the process. One issue after another with a new construction home.

Del Webb responded:
Hi Barbra, thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Our builder Ronnie was great

  • Johnny R.
  • Verified HomeBuyer
  • June 01, 2024
  • Hoschton, GA

Our builder Ronnie was great he responded to all issues quickly.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Surprised at how poor Sheetrock job was and disappointed that they would allow workers who can’t even mount a toilet paper holder on the wall straight or without it wobbling and loose in the wall.

  • Thomas P.
  • Verified HomeBuyer
  • June 01, 2024
  • Griffin, GA

I am really surprised after watching a Pulte video saying how much quality goes into building these homes. The reality is that a lot of real shotty work goes on. A home that costs this much should not have so many issues. I realize that they do try to fix things that are addressed but it is a real shame that the work is not done right the first time!

Del Webb responded:
Hi Thomas, we're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^TP delwebb

Total Score 2


Quality 1

Trustworthiness 4

Responsiveness 3

New Experience

  • Aloma H.
  • Verified HomeBuyer
  • May 31, 2024
  • Griffin, GA

I found this property out of luck and I am so glad that I was led here by God. Everyone that I came into contact with was very professional and did what they said they were going to do. My home is everything that I imagined it would be. From the salesman, to the builder, to the closing…it all were effortless.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

David and Tim were great to work with. Friendly and responsive

  • Robert W.
  • Verified HomeBuyer
  • May 09, 2024
  • Griffin, GA

THE NEW HOME EXPERIENCE WAS GOOD.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Underwelmed

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Griffin, GA

I was so excited to purchase a Dell Webb home because your organization has a reputation for quality and expertise. I have been in my new build and have had a number of issues from day one. I have been so underwhelmed. This is not my first new build and I expected so much more from a Dell Webb/Pulte build. I am so frustrated by the number of things that have had to be "patched" or dismissed in my brand-new home instead of replaced or resolved. If I wanted a remodeled or renovated home, I would have purchased one and not a new build for the price at which I purchased this home. Thank GOD ...

Del Webb responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP delwebb

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Finally got finished, only three months after original date

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Griffin, GA

Overall quality pretty good, some features upscale. Finish details leave a lot to be desired.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Responsive to your needs and concerns

  • William A.
  • Verified HomeBuyer
  • May 02, 2024
  • Griffin, GA

The builder was just a text message away and concern was completed or addressed within 24 hours

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professional and Courteous…

  • Leroy J.
  • Verified HomeBuyer
  • May 02, 2024
  • Griffin, GA

Overall, my experience purchasing my Del Webb home was a gifting adventure. I had previously been through an arduous home building/purchase attempt with a local builder that left me disenchanted and financially poorer. I’m happy to say, my experience with the Pulte Group and Del Webb have been a Blessing in waiting. Assurances and get it done attitude persisted to allow a quick and easy Closing.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Everyone listened to what we requested.

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Griffin, GA

Long process, but worth it in the end.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb community it great - Pulte builders are terrible.

  • Steven R.
  • Verified HomeBuyer
  • April 10, 2024
  • Griffin, GA

Pulte as a construction group are a corporate profit only driven company. They cut corners at every turn and hire contractors and sub contractors at the lowest bid to save a buck. Their construction process and contractors do not care about quality workmanship (nor does Pulte). I used to work in home construction as a builder and contractor, so I know good and bad practices and workmanship when I see it. If it were not for the Del Webb community activities, there is no way we (my wife and I) would do business with or buy a home from Pulte.

Del Webb responded:
Hi Steven, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP delwebb

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

John experience.

  • John D.
  • Verified HomeBuyer
  • April 03, 2024
  • Hoschton, GA

Overall very pleased with experience and the weekly updates provided by my builder Ronnie. Very happy in home. My only negative comment was length of time from signing contract to closing, process took 8 months which seemed much to long.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Development lifestyle

  • Ursula L.
  • Verified HomeBuyer
  • April 03, 2024
  • Hoschton, GA

This is a lovely development. The grounds are well maintained with beautiful landscaping. The floor plans are excellent for downsizing. Pulte puts a lot of emphasis on energy efficiency.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Construction manager, Craig

  • Terry N.
  • Verified HomeBuyer
  • April 03, 2024
  • Hoschton, GA

Craig did a great job of keeping me informed with weekly updates as construction progressed, including pictures. He was quick to respond to my questions and concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5